Shipwell vs ProMiles

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Our analysts compared Shipwell vs ProMiles based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

ProMiles Software Tool

Product Basics

Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.
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ProMiles is a truck routing solution that offers modules for mileage tracking, fuel tax reporting, permit navigation, automated IFTA, fuel surcharge index and integrations. It helps trucks create and choose appropriate fuel networks. It plans better routes while optimizing fuel usage and operations and tracking mileage. Several subscription-based plans are available for their products online.
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$49 Monthly
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Product Assistance

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Product Insights

  • Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data. 
  • Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance. 
  • Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations. 
  • Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution. 
  • Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data. 
  • Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors. 
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  • Optimizes Routing: Finds the best routes for trips, edits stops and routes, depending upon distance, ETAs, traffic information and other factors in real time. 
  • Improves Fuel Efficiency: Offers easy access to fuel stops, prices along the route, the distance between the stops and other related information. Plan the best stop to fill up the tank to boost fuel efficiency. 
  • Boosts Productivity: Ensures reporting compliance and decreases work with integrated tracking and IFTA modules, leaving employees and drivers more time to focus on core revenue generation. 
  • Eliminates Paperwork: Automated entries and IFTA reporting eliminate the need for manual entry. Save time and effort while reducing errors arise while recording transactions manually. 
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  • Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement. 
  • Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers. 
  • Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information. 
  • Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees. 
  • Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data. 
  • Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk. 
  • AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning. 
  • Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals. 
  • Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements. 
  • Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks. 
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  • ProMiles Online: Access tools for online truck mileage, fleet routing and fuel optimization to plan legal trips. Offers three subscription levels designated for owners or operators, Fleet and Fleet Pro. 
  • FuelTax Online: Record fleet and travel information and automatically create MPG, State, IRP, audit details, miles and IFTA reports. Create fuel tax reports in a few clicks, download, save and share them anytime. Two subscription models are available— stand-alone and a combination with ProMiles Online. 
  • Permit Navigation: Offers mobile app support for Apple and Android (to be launched soon). Let drivers navigate various permits. Access breadcrumb trails of the permitted route, including next maneuver, location, vehicle and trip line details. 
  • Fuel Tax Reporting: Automates fuel tax calculations for mile tax, IFTA and state mile reporting. Records trip details in compliance with federal and state tax regulations. 
  • Fuel Surcharge Index: Calculate fuel surcharges based on practical location and other factors, including lane, radius and interstate rates. 
  • Integrations: Allows integration of routes, maps and trucking mileages with standalone solutions. Includes map creation, fuel and trip optimization, database customization and access to detailed trip itineraries. 
  • CD Software: Offers XF, fuel tax and management, SDK/prime and system requirement capabilities. Add-on tools include driver mode, HAZMAT routing, importer locations and additional modules to view complete applications. 
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Product Ranking

#47

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#62

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 34 70 33 67 83 86 72 70 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 16 reviews
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88%
of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

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4.4 (16)
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Awards

SelectHub research analysts have evaluated Shipwell and concluded it earns best-in-class honors for Integration and Extensibility.

Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.
Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.
Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.
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Route Optimization: ProMiles TMS excels in finding the most efficient routes, factoring in distances, traffic conditions, and other variables to minimize travel time and fuel consumption.
Fuel Cost Management: Users praise ProMiles TMS for its accuracy in calculating fuel costs, enabling businesses to optimize fuel purchases and manage expenses effectively.
Mileage Tracking: ProMiles TMS offers robust mileage tracking capabilities, ensuring accurate records for compliance and cost analysis.
Fuel Tax Reporting: The software streamlines fuel tax reporting processes, simplifying a complex aspect of transportation management and reducing the administrative burden.
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Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.
Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.
Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.
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Steep Learning Curve: Users find it challenging to quickly learn the software due to its extensive features, requiring a considerable time investment to utilize its full potential.
Outdated User Interface: The software's user interface is considered outdated, leading to a less intuitive user experience. This can result in decreased efficiency and potential frustration for users accustomed to more modern interfaces.
System Performance Issues: Users have reported experiencing lag and slowness, particularly when switching between map views or zooming in and out. This suggests that the software may require higher computer specifications for optimal performance.
Expensive Updates: Users are required to purchase new versions of the software at full price to access updates, including information on new roads, tolls, and construction. This can lead to additional expenses over time, especially for businesses operating in areas with frequent infrastructure changes.
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Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

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How far would a business have to go to find better TMS software than ProMiles? User reviews for ProMiles over the last year reveal a product that excels in route optimization and fuel efficiency. Customers rave about the software's ability to identify the most efficient routes, taking into account real-time traffic conditions and other variables, which leads to substantial cost savings, especially in the transportation industry where fuel costs are a major concern. This focus on optimization is a key differentiator for ProMiles, setting it apart from competitors who may only offer basic routing features. However, some users have pointed out that the initial setup can be a bit overwhelming, particularly for those unfamiliar with TMS software. This complexity could potentially hinder smaller businesses or those without dedicated IT support from fully leveraging the software's capabilities from the get-go. While ProMiles offers comprehensive features, the learning curve might be a bit steep for some. Overall, ProMiles seems best suited for established businesses in the transportation and logistics sector. Its robust features, particularly in fuel optimization and route planning, can translate into significant cost savings for companies operating on a large scale. The software's ability to integrate with existing systems is another plus for larger companies with complex workflows. Smaller businesses may also find value in ProMiles, but they should be prepared to invest some time in learning the ropes or consider whether the initial setup hurdles are worth the long-term benefits.

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