MercuryGate vs ShippersEdge

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Our analysts compared MercuryGate vs ShippersEdge based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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ShippersEdge offers a robust transportation management software designed to streamline logistics operations. It is particularly well-suited for mid-sized to large enterprises across industries such as manufacturing, distribution, and retail. The software excels in providing comprehensive solutions for freight management, shipment tracking, and cost analysis, making it an invaluable tool for businesses seeking efficiency and cost-effectiveness in their supply chain operations. Users appreciate its user-friendly interface and powerful features like real-time tracking and automated freight auditing. ShippersEdge stands out for its flexibility and scalability, allowing companies to tailor the system to their specific needs. While pricing details are not explicitly available, potential users are encouraged to contact SelectHub for a personalized quote. Compared to similar products, ShippersEdge is praised for its reliability and the tangible improvements it brings to transportation management processes.
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$10,000 Annually
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$99 Monthly
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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Manage Multiple Shipping Systems: Manage LTL, truckload, multi-stop, multi-leg, intermodal, international shipping from a single platform. 
  • Reduce Processing Time: Process shipments quickly and effectively. Manage and secure customer quotes, tendering, tracking, invoicing, carrier information and settlements. Prevent unnecessary delays using the unique user interfaces, online tools, forms and connections. 
  • Enhance Carrier Management: Leverage the Carrier Manager to onboard, monitor and work with transportation providers. Issue and manage contracts and insurance, keep track of FMCSA standing, KPIs and scorecards. 
  • Deploy Online Tools for Customers: Ensure quality service by providing online tools for accessing important information. Offer a password-protected web portal so customers can request rate quotes, schedule pickups, check shipment status, view documents, receive and check invoices and much more. 
  • Obtain Rate Quotes: Leverage a fast, flexible and accessible rating engine to obtain rate quotes, add markups and distribute them to customers.  
  • Increase Shipment Visibility: Track shipments using multiple methods to never miss an update about when and where a trailer or driver is. Leverage the reliable interface to receive updates to avoid problems and prevent losses. 
  • Save Money: Save money by paying on a per-customer basis preventing large single payments and ensuring quicker ROI. 
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • Shipment Visibility and Exception Management: Use the advanced proprietary algorithm to detect shipment problems and prevent losses. Track and manage exceptions using API, EDI, carrier portals, onboard satellites and driver cell phone tracking. 
  • Customer Portal: Use the customer portal to manage orders and ensure timely delivery. Receive important data related to shipping and billing and share it via email or EDI. Provide online tools to customers to grant them access to important insights for better visibility. 
  • Multiple Shipping Options: Use multiple shipping options for better efficiency. Leverage ground, ocean and air shipping for difficult shipments. 
  • Rating Engine: Obtain error-free rate quotes via APIs using built-in connections to LTL. Use the different formulae available to markup and set prices manually or automatically. 
  • Unique Architecture: Leverage the unique infrastructure and database design to achieve speed and flexibility. Process any amount of data using horizontal scaling. Order and use custom logic at any point of the shipment cycle at affordable prices. 
  • Seamless Integration: Integrate with ERP, OMS, WMS, CRM, eCommerce, dispatching and accounting systems. 
  • Data Import and Export: Import and export flat files and other important documents in the required format, including Excel, SVC and TXT. 
  • Extensive API Library: Send and receive real-time information using the APIs from a library that provides APIs from several LTL and truckload carriers, freight forwarders, customs brokers and international carriers. 
  • Billing and Settlement: Widen pre and post-transaction billing options. Send invoices via emails or EDI or allow online retrieval. Take complete control of the settlement process. Set requirements and terms and receive invoices via EDI or paper while uploading them using the carrier portal. Integrate with accounting systems like QuickBooks to leverage other tools. 
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Product Ranking

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#21

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 128 reviews
Excellent User Sentiment 6 reviews
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

100%
of users recommend this product

ShippersEdge has a 'excellent' User Satisfaction Rating of 100% when considering 6 user reviews from 2 recognized software review sites.

4.0 (16)
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5.0 (3)
3.5 (16)
5.0 (3)
4.3 (96)
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Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

ShippersEdge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Web-Based Solution: ShippersEdge is a web-based Transportation Management System (TMS), eliminating the need for users to install and maintain software locally. This allows for easy access to the system from any location with an internet connection.
Multimodal Flexibility: The software accommodates various transportation modes, including LTL (Less Than Truckload) and truckload shipments, making it suitable for businesses with diverse shipping needs.
Intuitive Interface: Users praise ShippersEdge for its user-friendly interface, which simplifies shipment management tasks and requires minimal training for new users. The system is designed to be easy to navigate and understand, even for those without prior TMS experience.
Integration Capabilities: ShippersEdge integrates seamlessly with existing Enterprise Resource Planning (ERP) systems, enabling businesses to streamline their operations and avoid manual data entry. This integration allows for real-time data sharing between systems, improving efficiency and accuracy.
Carrier Rate Comparison: The software allows users to quickly compare rates from multiple carriers, enabling them to choose the most cost-effective option for their shipments. This feature eliminates the need for manual rate shopping, saving time and reducing transportation costs.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Limited User Feedback: While existing feedback is positive, a broader range of user experiences would provide a more comprehensive view of potential drawbacks.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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Is ShippersEdge giving its users a competitive edge in the logistics game? User reviews suggest a resounding "yes!" ShippersEdge TMS has garnered overwhelmingly positive feedback for its ability to simplify complex shipping processes. Users rave about its intuitive interface, making it a breeze to learn and use, even for teams with varying levels of technical expertise. One user, a logistics manager, highlighted the software's speed and efficiency in finding the lowest-cost carrier, comparing it favorably to the tedious and error-prone traditional methods of calling carriers and relying on paper guides. This streamlined approach not only saves time but also empowers businesses to make cost-effective decisions.A standout feature is its flexibility. ShippersEdge accommodates both LTL and truckload shipments, making it a versatile solution for businesses of all sizes. Its seamless integration with existing ERP systems further enhances its appeal, allowing for a centralized and streamlined workflow. Users particularly appreciate the software's ability to optimize routes and modes, leading to significant cost savings and improved delivery times. This level of optimization is crucial in today's competitive logistics landscape, where efficiency can make or break a business.While user reviews are overwhelmingly positive, it's worth noting that the sample size is relatively small. With only a handful of reviews available, it's difficult to draw definitive conclusions about its performance in all scenarios. However, the consistent praise for its ease of use, speed, and value suggests that ShippersEdge TMS is a strong contender in the transportation management software market. It appears to be best suited for businesses looking to streamline their shipping operations, optimize carrier selection, and gain greater control over their logistics processes, regardless of their size or industry.

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