MercuryGate vs RateLinx

Last Updated:

Our analysts compared MercuryGate vs RateLinx based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

RateLinx Software Tool

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
read more...
Ratelinx is a logistics data and technology provider that helps its users manage operations, drive better results and reduce costs. Organizations can utilize intelligent transportation management, real-time visibility, freight audit and advanced analytics to strengthen data insights across logistics, planning, execution, tracking and payment procedures.

It offers robust modules to obtain inbound transparency, track shipments globally and boost shipment efficiency. Businesses can extend better multimodal services, control and planning resources through accurate predictability.
read more...
$10,000 Annually
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$15,000 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
read more...
  • Seamless Implementation: Leverage rapid deployment process with low internal IT requirement and no service or change fees to reduce implementation costs. Provides the latest software with auto-updates and manages rate changes. 
  • Increase Profitability: Minimize working capital with improved inventory, budgeting and forecasting. Competition and process automation drive margin enhancements and reduce costs. 
  • Improve Services: Improve services, minimize expenses and encourage overall business development with insight-driven tools. Measure and monitor performance using advanced analytics capabilities. 
  • Real-Time Visibility: Enhance customer experience, optimize transit times and improve on-time delivery to drive sustainable growth. Ensure complete connectivity and data quality for all suppliers. Provides alerts about critical exceptions like missed pick-ups and late deliveries. 
  • Enhanced Data Quality: Provides in-depth and timely insights across logistics processes with the data quality engine. Onboard data sources and cleanse, normalize and standardize information for reliable outcomes. Continuously monitors data for errors with AI and machine learning algorithms. 
read more...
  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
read more...
  • Transportation Management: Offers advanced transportation tools and prescriptive insights to optimize logistics. Includes multimodal execution, omnichannel fulfillment, global shipping, planning and optimization, dock/appt shipping, pooling and consolidation, and carrier performance modules. 
    • Small Parcel and Courier: A certified provider for regional, national and international parcel carriers worldwide helps use services from any courier. Provides the best shipping rates, allows unlimited shipping, manages and maintains rates, and offers international support. 
    • Spot Quote Management: Get the best quotes from preferred carriers and digital brokers for one-off shipments. Send loads to bid automatically and get responses quickly. Use carriers that fulfill compliance standards and insurance requirements. 
    • Supplier Portal: Offers a supplier portal to gain inbound and freight visibility and control. Improve supplier relationships through accurate ETAs, insights and reports, standardized documentation and seamless onboarding with automated registrations. 
  • Invoice Management: Leverage freight audit automation and analytics to minimize costs and manual procedures. Optimize transportation operations by combining payment data with shipment data. Meet operational needs for month-end, bridge reporting and more by creating custom reports. GL code and cost allocate freight transactions automatically. 
  • Transportation Modeling: Provides advanced modeling and collaborative procurement to optimize networks, carriers and freight. Integrate couriers with suitable loads to improve procurement. Logistically improve all locations using carrier collaboration. Engage with various suppliers and use accurate data to boost savings. Manage spend and ensure all areas employ optimal couriers. 
  • Advanced Analytics: Improve services, operations and finance via analytics based on quality data. Provides cross-functional visibility into invoice spend and status. Utilize a single data set to analyze ship, track and pay data. 
    • Accelerated Analytics Tower: Get complete visibility into supply chain costs to improve efficiencies, scale operations and drive better results. Offers accurate financials, forecasts and automated exception handling. 
    • Prescriptive Insights: Digitizes decision-making with AI-driven technologies, delivers recommendations and makes necessary changes automatically. Businesses can promote performance improvements, ensure compliance, meet service requirements and minimize service failures. 
read more...

Product Ranking

#1

among all
TMS Software

#56

among all
TMS Software

Find out who the leaders are

Analyst Rating Summary

83
58
88
32
80
40
74
37
Show More Show More
Reporting and dashboards
Freight Rating and Multimodal Transport
Integration and Extensibility
Claims Management
Freight Rating and Multimodal Transport
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MercuryGate
RateLinx
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 32 40 37 91 50 88 66 56 0 25 50 75 100
90%
0%
10%
33%
0%
67%
80%
0%
20%
40%
0%
60%
80%
0%
20%
40%
0%
60%
92%
0%
8%
91%
0%
9%
67%
0%
33%
50%
0%
50%
100%
0%
0%
88%
0%
12%
83%
0%
17%
67%
0%
33%
63%
0%
37%
63%
0%
37%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
0%
10%
70%
0%
30%

User Sentiment Summary

Great User Sentiment 128 reviews
we're gathering data
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

we're gathering data
4.0 (16)
n/a
3.5 (16)
n/a
4.3 (96)
n/a

Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

we're gathering data

Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
Show more
Streamlined Communication: Users praise RateLinx for simplifying communication throughout their supply chains. The platform acts as a central hub for all parties involved, from carriers to suppliers, making it easier to track shipments and address potential issues.
Enhanced Visibility: RateLinx provides users with real-time insights into their supply chain operations. This granular level of visibility allows businesses to identify bottlenecks, optimize routes, and make more informed decisions regarding their logistics.
Cost Savings: Many users highlight RateLinx's ability to help them reduce transportation costs. By providing access to a network of carriers and offering advanced analytics for route optimization, the platform empowers businesses to negotiate better rates and minimize unnecessary expenses.
Show more
High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
Show more
Difficult to Use: Some users have reported that the platform can be difficult to navigate and use, especially for those who are not familiar with supply chain management software.
Limited Functionality: RateLinx has been criticized for its limited functionality, particularly in areas such as transportation management and warehouse management. For example, some users have noted that the platform lacks features for managing inventory levels or tracking shipments in real-time.
Poor Customer Support: Several users have complained about the quality of customer support provided by RateLinx. They have reported long wait times, unhelpful responses, and a lack of follow-up from support staff.
Show more

MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

Show more

RateLinx has garnered praise for its user-friendly interface and comprehensive suite of features, particularly its robust order tracking and insightful cost analysis tools. Users highlight its ability to streamline complex shipping and logistics, making it a favorite among businesses grappling with intricate supply chains. However, some users have pointed out that its supplier management module could benefit from enhancements for greater efficiency. Despite this, RateLinx's affordability, especially compared to competitors like Blue Yonder, makes it a compelling choice for businesses seeking a cost-effective yet powerful solution. RateLinx appears to be a good fit for businesses of all sizes that need a user-friendly and comprehensive platform to manage their supply chains, particularly those heavily reliant on efficient shipping and logistics. Its affordability makes it an attractive option for businesses looking to optimize their supply chain management without breaking the bank.

Show more

Screenshots

Top Alternatives in TMS Software


3Gtms

Alpega TMS

AscendTMS

C.H. Robinson

E2open

FreightPOP

Kuebix

Luminate Logistics

Manhattan TMS

Oracle Transportation Management

PCS

RateLinx

SAP Transportation Management

Shipwell

Uber Freight

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings