MercuryGate vs ProMiles

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Our analysts compared MercuryGate vs ProMiles based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

ProMiles Software Tool

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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ProMiles is a truck routing solution that offers modules for mileage tracking, fuel tax reporting, permit navigation, automated IFTA, fuel surcharge index and integrations. It helps trucks create and choose appropriate fuel networks. It plans better routes while optimizing fuel usage and operations and tracking mileage. Several subscription-based plans are available for their products online.
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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Optimizes Routing: Finds the best routes for trips, edits stops and routes, depending upon distance, ETAs, traffic information and other factors in real time. 
  • Improves Fuel Efficiency: Offers easy access to fuel stops, prices along the route, the distance between the stops and other related information. Plan the best stop to fill up the tank to boost fuel efficiency. 
  • Boosts Productivity: Ensures reporting compliance and decreases work with integrated tracking and IFTA modules, leaving employees and drivers more time to focus on core revenue generation. 
  • Eliminates Paperwork: Automated entries and IFTA reporting eliminate the need for manual entry. Save time and effort while reducing errors arise while recording transactions manually. 
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • ProMiles Online: Access tools for online truck mileage, fleet routing and fuel optimization to plan legal trips. Offers three subscription levels designated for owners or operators, Fleet and Fleet Pro. 
  • FuelTax Online: Record fleet and travel information and automatically create MPG, State, IRP, audit details, miles and IFTA reports. Create fuel tax reports in a few clicks, download, save and share them anytime. Two subscription models are available— stand-alone and a combination with ProMiles Online. 
  • Permit Navigation: Offers mobile app support for Apple and Android (to be launched soon). Let drivers navigate various permits. Access breadcrumb trails of the permitted route, including next maneuver, location, vehicle and trip line details. 
  • Fuel Tax Reporting: Automates fuel tax calculations for mile tax, IFTA and state mile reporting. Records trip details in compliance with federal and state tax regulations. 
  • Fuel Surcharge Index: Calculate fuel surcharges based on practical location and other factors, including lane, radius and interstate rates. 
  • Integrations: Allows integration of routes, maps and trucking mileages with standalone solutions. Includes map creation, fuel and trip optimization, database customization and access to detailed trip itineraries. 
  • CD Software: Offers XF, fuel tax and management, SDK/prime and system requirement capabilities. Add-on tools include driver mode, HAZMAT routing, importer locations and additional modules to view complete applications. 
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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 128 reviews
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83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

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4.0 (16)
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4.3 (96)
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Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Route Optimization: ProMiles TMS excels in finding the most efficient routes, factoring in distances, traffic conditions, and other variables to minimize travel time and fuel consumption.
Fuel Cost Management: Users praise ProMiles TMS for its accuracy in calculating fuel costs, enabling businesses to optimize fuel purchases and manage expenses effectively.
Mileage Tracking: ProMiles TMS offers robust mileage tracking capabilities, ensuring accurate records for compliance and cost analysis.
Fuel Tax Reporting: The software streamlines fuel tax reporting processes, simplifying a complex aspect of transportation management and reducing the administrative burden.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Steep Learning Curve: Users find it challenging to quickly learn the software due to its extensive features, requiring a considerable time investment to utilize its full potential.
Outdated User Interface: The software's user interface is considered outdated, leading to a less intuitive user experience. This can result in decreased efficiency and potential frustration for users accustomed to more modern interfaces.
System Performance Issues: Users have reported experiencing lag and slowness, particularly when switching between map views or zooming in and out. This suggests that the software may require higher computer specifications for optimal performance.
Expensive Updates: Users are required to purchase new versions of the software at full price to access updates, including information on new roads, tolls, and construction. This can lead to additional expenses over time, especially for businesses operating in areas with frequent infrastructure changes.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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How far would a business have to go to find better TMS software than ProMiles? User reviews for ProMiles over the last year reveal a product that excels in route optimization and fuel efficiency. Customers rave about the software's ability to identify the most efficient routes, taking into account real-time traffic conditions and other variables, which leads to substantial cost savings, especially in the transportation industry where fuel costs are a major concern. This focus on optimization is a key differentiator for ProMiles, setting it apart from competitors who may only offer basic routing features. However, some users have pointed out that the initial setup can be a bit overwhelming, particularly for those unfamiliar with TMS software. This complexity could potentially hinder smaller businesses or those without dedicated IT support from fully leveraging the software's capabilities from the get-go. While ProMiles offers comprehensive features, the learning curve might be a bit steep for some. Overall, ProMiles seems best suited for established businesses in the transportation and logistics sector. Its robust features, particularly in fuel optimization and route planning, can translate into significant cost savings for companies operating on a large scale. The software's ability to integrate with existing systems is another plus for larger companies with complex workflows. Smaller businesses may also find value in ProMiles, but they should be prepared to invest some time in learning the ropes or consider whether the initial setup hurdles are worth the long-term benefits.

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