MercuryGate vs Logistically

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Our analysts compared MercuryGate vs Logistically based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Logistically Software Tool

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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Logistically, a cloud-based shipping solution, assists shippers, brokers and carriers with the complete order life cycle including sales, customer service and accounting. Key features include routing, scheduling, shipment and order management, load management and more.

It helps boost shipping efficiency, customer satisfaction and accounting functions like payment and invoice audits, as well as provides insights and visibility within the supply chain. Easy integration with third-party apps like FedEx, SaferWatch and QuickBooks enables accounting and analysis capabilities.
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$10,000 Annually
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$330 Monthly
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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Save Expenses: Cut down on expenses by selecting the best offers from bids that businesses extend to trusted partners and carriers. 
  • Improve Customer Satisfaction: Boost customer satisfaction rates by providing a dedicated customer portal where they can directly send quotations, reserve loads and track orders in real time. 
  • Make Better Decisions: Ensure plans and decisions are based on data, using insightful graphs, charts and a variety of reports, including custom reporting. 
  • Reduce Payment Risks: Minimize the probability of not receiving payments from customers by setting credit limits with each customer in advance. 
  • Increase Revenue: Find any hidden costs and account for those in freight operations. Includes a combination of several markup types such as fuel, line haul and more that can help boost total revenue. 
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • Accounting: Offers capabilities such as carrier invoice audit, payment functions, discounting, customer invoicing, automated invoice workflows including invoice delivery and more. 
  • Reporting and Business Intelligence: View and download data, and use common report templates, graphs and more. Support from business analysts is available to assist with business intelligence requirements. 
  • Third-Party Integrations: Provides easy integration with several third-party solutions such as DAT, QuickBooks, Cargo Insurance, PC Miler, SaferWatch, ProMiles and more. 
  • User Management: Configure advanced capabilities including designated user permissions and roles. 
  • Rate Quotes: View, compare and choose from a curated list of trusted carriers on one dashboard. 
  • Auto Tracking: Track all freight and shipments, as the TMS solution receives carrier updates after every two hours. 
  • Vendor Portal: Offers a designated vendor portal to help streamline and manage shipment setups from suppliers and vendors. 
  • Supply Chain Visibility: Provides complete visibility and tracking capabilities for FTL shipments. Receive real-time location insights for all loads and notifications whenever they are running off schedule. 
  • Commission Plans and Tracking: Create custom commission plans for customers and receive tracker updates in real time. 
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Product Ranking

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#93

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 128 reviews
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83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

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4.0 (16)
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3.5 (16)
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4.3 (96)
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Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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User-Friendly Interface: Logistically is praised for its intuitive design, which makes it easy for users to navigate and understand, even those without extensive experience with TMS software.
Real-Time Tracking: The platform offers real-time shipment tracking, providing users with up-to-date information on the location and status of their goods.
Comprehensive Reporting Tools: Logistically provides users with robust reporting tools that allow them to generate detailed insights into their logistics operations, including shipment history, cost analysis, and performance metrics.
Seamless System Integration: The platform is designed to integrate with other business systems, ensuring smooth data flow and eliminating the need for manual data entry.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Occasional Bugs: Users have reported experiencing occasional software glitches.
Limited Customization: Some users desire a greater range of options to tailor the software to their specific needs.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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Is Logistically really the most *logical* choice for transportation management? User reviews from the last year suggest that this software is a pretty solid option for businesses of all sizes. Users consistently highlight the platform's intuitive interface, making it surprisingly easy to learn and use, even for teams with limited tech experience. Many reviewers also rave about Logistically's robust tracking and reporting features, praising their ability to get a clear view of their supply chain in real-time. For example, one user mentioned how much they appreciate being able to track shipments from pickup to delivery, all within a single, unified platform. However, some users have pointed out that Logistically's integration with other systems can be a bit clunky at times, and that software updates occasionally throw a wrench in their workflow. What truly makes Logistically stand out, though, is its exceptional customer support. Users consistently praise the company's responsiveness and willingness to go the extra mile to resolve issues quickly and effectively. This dedication to customer satisfaction appears to be a major differentiating factor for Logistically, as it's not something you typically see praised so highly with other TMS solutions. Overall, Logistically seems like a great fit for businesses that are looking for a user-friendly, feature-rich TMS with top-notch customer support. Its intuitive design and robust functionality make it an excellent choice for companies of all sizes, particularly those who are new to TMS software or are looking to upgrade from a more basic system.

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