MercuryGate vs Alpega TMS

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Our analysts compared MercuryGate vs Alpega TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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Alpega TMS, a cloud-based SaaS platform, enables shippers from multiple industries to manage and optimize transportation. Key inclusions are sourcing and procurement, transportation planning, order and cost management, live visibility, reporting and analytics. It helps reduce carbon footprint, lower freight spending, improve capacity utilization and achieve higher ROI. Automated workflows and live fleet tracking capabilities help save time and manual effort on administration and divert focus to informed decision-making.
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Cost Reduction: Alpega TMS optimizes route planning and load consolidation, leading to significant savings on fuel and labor costs.
  • Enhanced Visibility: Real-time tracking and monitoring of shipments provide complete transparency, allowing for proactive issue resolution.
  • Improved Compliance: The software ensures adherence to regulatory requirements by automating documentation and audit trails.
  • Increased Efficiency: Streamlined workflows and automated processes reduce manual tasks, freeing up time for strategic activities.
  • Better Customer Service: Accurate delivery estimates and real-time updates enhance customer satisfaction and trust.
  • Scalability: Alpega TMS can easily scale with your business, accommodating growth without the need for significant additional investment.
  • Data-Driven Decisions: Comprehensive analytics and reporting tools provide actionable insights, helping to make informed business decisions.
  • Risk Mitigation: Predictive analytics and risk management features help identify potential disruptions and mitigate their impact.
  • Collaboration: The platform facilitates seamless communication and collaboration between shippers, carriers, and other stakeholders.
  • Environmental Impact: Optimized routes and load planning contribute to reduced carbon emissions, supporting sustainability goals.
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • Sourcing and Procurement: Help identify suitable carriers for individual projects. Automatically collect and evaluate data while inviting trusted carriers. Conduct successful RFPs and RFIs. 
  • Transport Planning: Leverage advanced tools, including historical data and forecasting, to plan long-term strategic measures for facility locations and networks. Devise optimum modes and routes to fine-tune daily operations and shipments. 
  • Order Management: Automatically implement orders with centralized transportation flows in one portal. Upload documentation with their order in a few clicks. Receive customized notifications in real time for order delays and status changes. 
  • Cost Management: Offers live visibility into spending, including a detailed view of freight expense types. Automatically generate freight cost claims, credit notes and invoices. Supports multiple measurement units, VAT, exchange rates and international currencies. 
  • Real-Time Visibility: Track and monitor vehicles from order pickup to the point of delivery. Receive ETAs and updates for delays and facilitate exception management. Live order status data integrates with shipment data for a comprehensive view in a single dashboard. 
  • Reporting and Analytics: Access interactive reports with actionable insights on crucial transportation metrics. Includes carrier scorecards, individual performance, supplier evaluation, order rejections and freight cost. Directly imports data from automated workflows and offers standardized visibility across the channel. 
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Product Ranking

#1

among all
TMS Software

#78

among all
TMS Software

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Analyst Rating Summary

83
65
88
55
80
20
74
80
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Reporting and dashboards
Freight Rating and Multimodal Transport
Integration and Extensibility
Claims Management
Transportation Order Management
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MercuryGate
Alpega TMS
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 55 20 80 82 67 93 98 50 0 25 50 75 100
90%
0%
10%
57%
0%
43%
80%
0%
20%
20%
0%
80%
80%
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20%
80%
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20%
92%
0%
8%
83%
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17%
67%
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33%
67%
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33%
100%
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100%
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0%
83%
0%
17%
100%
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63%
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37%
50%
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50%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
0%
10%
30%
0%
70%

User Sentiment Summary

Great User Sentiment 128 reviews
Great User Sentiment 125 reviews
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Alpega TMS has a 'great' User Satisfaction Rating of 82% when considering 125 user reviews from 3 recognized software review sites.

4.0 (16)
n/a
n/a
4.11 (61)
3.5 (16)
4.1 (61)
4.3 (96)
4.0 (3)

Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

SelectHub research analysts have evaluated Alpega TMS and concluded it earns best-in-class honors for Transportation Order Management.

Transportation Order Management Award

Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Improved Visibility: Users appreciate the enhanced visibility into their transportation operations, enabling them to track shipments, monitor carrier performance, and identify potential bottlenecks.
Streamlined Operations: Alpega TMS helps streamline transportation planning and execution, automating tasks such as carrier selection, route optimization, and freight auditing.
Cost Savings: Users report significant cost savings through optimized routing, improved carrier negotiations, and reduced administrative overhead.
Enhanced Collaboration: The platform facilitates seamless collaboration between shippers, carriers, and other stakeholders, improving communication and coordination throughout the transportation process.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Cumbersome User Interface: Users have reported that the interface is not intuitive and requires extensive training to use effectively. This can lead to frustration and decreased productivity for employees who are new to the system.
Limited Customization Options: Alpega TMS offers limited customization options, making it difficult for businesses to tailor the system to their specific needs. This can be a major drawback for companies with unique workflows or complex transportation requirements.
Integration Challenges: Integrating Alpega TMS with existing business systems can be challenging, requiring significant time and resources. This can delay implementation and hinder the seamless flow of information between different departments.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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User reviews from the past year suggest a generally positive sentiment towards Alpega TMS, praising its user-friendly interface and comprehensive suite of features for managing transportation operations. Users specifically appreciate the platform's ability to streamline shipment tracking and enhance overall efficiency. However, the absence of specific details regarding comparative strengths, weaknesses, and differentiating factors makes it challenging to thoroughly assess Alpega TMS's standing against competitors like Oracle Transportation Management or Blue Yonder TMS. Without further insights into user experiences related to specific aspects such as cost-effectiveness, integration capabilities, or customer support responsiveness, it becomes difficult to pinpoint the ideal user profile for Alpega TMS. While the available information suggests potential suitability for businesses seeking to improve transportation management efficiency, a more in-depth analysis of user feedback is necessary to provide a definitive recommendation. Remember that software is constantly evolving, so checking the latest reviews and comparisons is always a good idea.

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