MercuryGate vs 3Gtms

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Our analysts compared MercuryGate vs 3Gtms based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

3Gtms Software Tool

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
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3Gtms is a cloud tool for transport management. Its all-in-one toolset simplifies shipping for all company types. It works well for shippers, logistics providers and brokers. Users can view all processes in real time to save money, reduce effort and ensure timely delivery.

3Gtms also supports companies that deal with shipping and logistics. Shippers can control costs and deliver on time. They can also let customers manage their own shipping. Logistics providers can work efficiently and offer top-notch service. Brokers can easily find the best prices and carriers.

The solution is easy to use and offers excellent customer service. However, some users find the software hard to learn. Its pricing is tiered. Contact them for a tailor-made quote.

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Product Assistance

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Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
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  • Simplify Shipping: Automate tasks with Pacejet to simplify shipping and cut costs. Calculate sizes and weights to avoid surprise carrier fees. Scan-packing with audible and visual feedback improves packing speed and accuracy. Get the best service for the right price with automatic export documentation and integration with a vast carrier network.
  • Gain Visibility: Explore optimal routes, approve offers, find shipping costs, track status and handle invoices. Collect and manage data and make quick choices using info from internal and external sources.
  • Integrate Widely: Connect your current systems with 3Gtms to unlock a powerful integration ecosystem. Combine 3Gtms with your ERP to automate data flow, removing the need for manual entry and multiple platforms. Create a single source of truth for your data and reduce errors.
  • Onboard Clients: Hire new carriers and link with DAT, RMIS and other carrier sign-up tools. Keep an eye on carriers and reduce any possible dangers.
  • Collaborate With Clients: Quickly attract new client partners and customers. Work with customers and vendors using self-service tools. Build strong ties with customers for long-term profit growth.
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  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
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  • Order Management: Take orders from your ERP or order management tool. Use automation for pricing, planning and combining loads. Form processes with your routing guides or templates to handle the total order-to-payment cycle.
  • Planning and Optimization: Explore plans like multi-stop TL, direct, LTL, pool-point, cross-dock and round-trips. Optimize space and fuel efficiency and adapt to real-world conditions.
  • Carrier Sourcing: Automate carrier onboarding with options to handle contracts and market offers from load boards and rate indexes. Access advanced tendering controls like waterfall or broadcast. Link with carriers through API, EDI or email.
  • Analytics and Reporting: Use reporting tools to simplify tasks, cut costs and improve efficiency. Collect data from internal systems (OMS, ERP, WMS) and external sources (carriers, vendors and customers).
  • Workflow Automation: Set up watch lists to show color-coded alerts so users can respond fast. Automate common tasks for quick management. Use iActions to connect with other systems when needed.
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Product Ranking

#1

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TMS Software

#55

among all
TMS Software

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Analyst Rating Summary

83
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54
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54
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Reporting and dashboards
Freight Rating and Multimodal Transport
Integration and Extensibility
Claims Management
Freight Rating and Multimodal Transport

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MercuryGate
3Gtms
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 54 64 54 88 0 75 81 79 0 25 50 75 100
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83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
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User Sentiment Summary

Great User Sentiment 128 reviews
Great User Sentiment 62 reviews
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

87%
of users recommend this product

3Gtms has a 'great' User Satisfaction Rating of 87% when considering 62 user reviews from 3 recognized software review sites.

4.0 (16)
3.9 (15)
3.5 (16)
4.5 (4)
4.3 (96)
4.5 (43)

Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

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Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
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Driver Management: All users praised this module, especially the availability of driver activity and other visibility tips.
Load Management: All users appreciated how easy it is to plan and optimize loads.
Planning and Optimization: All users agreed that the load planning options are helpful and varied.
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High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
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Customer Support: All users expressed dissatisfaction with customer support services and slow response times.
Software Updates: All users highlighted the need for more frequent updates and alerts about them.
Learning Curve: 88% of users agreed that there’s no clear documentation on how to navigate the tool. They needed a high level of expertise in hardware, software and staff training.
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MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

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3Gtms helps shippers save money and ensure on-time deliveries. Customers can manage shipments easily. Logistics providers work better, and brokers find the best prices quickly.Key benefits include faster order management and better delivery times by optimizing routes. It works well with existing ERPs, reducing manual work and mistakes.3Gtms offers strong features for order management, planning, optimization, finding carriers and analytics. Users like its ability to manage drivers and loads despite some issues with learning and customer support.

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