IntelliShift vs Rose Rocket

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Our analysts compared IntelliShift vs Rose Rocket based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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Rose Rocket facilitates end-to-end management of transportation operations. It assists service providers in improving communications with clients, customers and systems. Its order management features enable transportation and freight providers to manage crucial steps within the order processing setup.

Dedicated customer and partner portals, a driver mobile app, real-time visibility into shipments, planning and dispatching modules, real-time reporting, and consolidated billing and invoicing are some other features.
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$16.99 Monthly
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Tailored to your specific needs
$233 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Improved Efficiency: Streamline operations by automating repetitive tasks, reducing manual data entry, and minimizing errors.
  • Enhanced Visibility: Gain real-time insights into your supply chain with live tracking and status updates, allowing for better decision-making.
  • Better Communication: Facilitate seamless communication between dispatchers, drivers, and customers through integrated messaging and notifications.
  • Cost Savings: Optimize routes and load planning to reduce fuel consumption and operational costs, leading to significant savings.
  • Scalability: Easily scale your operations as your business grows, without the need for extensive additional resources or infrastructure.
  • Customer Satisfaction: Provide customers with accurate delivery times and proactive updates, enhancing their overall experience and trust in your service.
  • Data-Driven Decisions: Utilize comprehensive analytics and reporting tools to make informed decisions based on real-time data and historical trends.
  • Regulatory Compliance: Ensure compliance with industry regulations and standards through automated documentation and record-keeping.
  • Resource Optimization: Maximize the utilization of your fleet and workforce, ensuring that resources are used efficiently and effectively.
  • Integration Capabilities: Seamlessly integrate with other business systems such as accounting, CRM, and ERP, creating a unified workflow.
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • Order Management: Allows quick confirmation of transit rates and response to quotes. Filter and find information required by searching through the order history. 
  • Request Spot Quotations: Assists freight managers with obtaining order rate confirmations and comparing rates on a single page. 
  • Alerts and Notifications: Stay informed and get order process updates at all times with email notifications. 
  • Tracking and Updates: Streamlines order tracking and tracing through location updates in real time. 
  • Online Payments: Freight managers can receive payments quickly and on time through integrated billing and invoicing tools. 
  • Integrations: Simplifies processes through easy integration with most business systems for business analytics, accounting, telematics and more, as well as industry-specific tools. Integrations include QuickBooks, Samsara, Office 365, Oracle and more. 
  • Analytics: Provides access to customers so they can view self-service reports that include statistics such as total spendings, on-time percentage, total shipments and more. 
  • Product Updates: Releases updates for order management, the portal and dispatch tools every two weeks to provide better tools and assistance to clients. 
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Product Ranking

#12

among all
TMS Software

#82

among all
TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
Excellent User Sentiment 58 reviews
90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

94%
of users recommend this product

Rose Rocket has a 'excellent' User Satisfaction Rating of 94% when considering 58 user reviews from 2 recognized software review sites.

4.49 (82)
4.69 (29)
4.5 (58)
4.7 (29)

Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Rose Rocket stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Easy to Use: Users consistently praise Rose Rocket's intuitive interface, making it easy to navigate and manage shipments, even for those new to TMS software.
Reliable Tracking: Rose Rocket provides real-time shipment tracking, allowing users to monitor their goods' progress and stay informed about potential delays.
Strong Customer Support: Users appreciate the responsive and helpful customer support team, which is available to assist with any questions or issues that arise.
Cost-Effective: Rose Rocket offers competitive pricing, making it an attractive option for businesses of all sizes.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Limited Integrations: Rose Rocket doesn't integrate with many popular project management tools, making it difficult to use alongside existing workflows.
Steep Learning Curve: The interface can be confusing and overwhelming for new users, requiring significant time investment to master.
Lack of Customization: Rose Rocket offers limited options for customizing workflows and reports, making it difficult to tailor the platform to specific needs.
Poor Customer Support: Users have reported slow response times and unhelpful solutions from customer support, making it difficult to resolve issues.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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Will Rose Rocket TMS help your business blossom, or will it fail to launch? User reviews from the past year reveal a mixed bag. While many appreciate Rose Rocket's modern and user-friendly interface, its automation features, particularly for order management and dispatching, are frequently commended as significant strengths. Users highlight the time saved and efficiency gained, allowing them to focus on growth. The integrated Customer Portal, providing order tracking and document access, is another plus, enhancing transparency and customer satisfaction. However, some users express concerns about limited customization options and occasional glitches, particularly with integrations. Compared to competitors, Rose Rocket is often praised for its strong customer support and ease of use, making it a good fit for small to mid-sized carriers seeking an intuitive TMS solution to streamline operations. Larger enterprises with complex needs might require more customization than Rose Rocket currently offers.

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