IntelliShift vs ProMiles

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Our analysts compared IntelliShift vs ProMiles based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

ProMiles Software Tool

Product Basics

IntelliShift (formerly Silent Passenger) facilitates robust, end-to-end vehicle and asset operations management. Based on the cloud, it provides modules for operation intelligence, telematics, compliance, maintenance, customer management, route, safety and fuel management.

It offers AI-powered actionable data insights with unified data to help users predict results and optimize business performance. Its key benefits include seamless integration with other existing suites, easy deployment, safety metrics and decreased cost per asset.
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ProMiles is a truck routing solution that offers modules for mileage tracking, fuel tax reporting, permit navigation, automated IFTA, fuel surcharge index and integrations. It helps trucks create and choose appropriate fuel networks. It plans better routes while optimizing fuel usage and operations and tracking mileage. Several subscription-based plans are available for their products online.
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$16.99 Monthly
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Tailored to your specific needs
$49 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhance Performance: Align day-to-day actions with set KPIs using IoT analytics tools that uncover insights to optimize overall operational performance. 
  • Ensure Fleet Safety: Support fleet and asset safety for heavy equipment, shipping containers, freight and more through IoT telematics and asset tracking. 
  • Improve Compliance: Cut productivity loss and unnecessary costs that result from fines, late fees and sudden vehicle breakdowns. 
  • Aid Customer Satisfaction: Keep customers happy through optimized routing at minimized overhead costs using route planning capabilities powered by AI. There are also tools that enhance customer relationships. 
  • Maximize Productivity: Reduce downtime and disruptions in assets and fleets, resulting in greater productivity. Receive timely alerts and notifications for regular checkups and repairs due for a vehicle or heavy machinery. 
  • Save Costs: Reduce fuel consumption using data-driven insights. Integrated fuel cards with telematics data and real-time alerts for routine maintenance reduce the chance of complete vehicle breakdown. 
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  • Optimizes Routing: Finds the best routes for trips, edits stops and routes, depending upon distance, ETAs, traffic information and other factors in real time. 
  • Improves Fuel Efficiency: Offers easy access to fuel stops, prices along the route, the distance between the stops and other related information. Plan the best stop to fill up the tank to boost fuel efficiency. 
  • Boosts Productivity: Ensures reporting compliance and decreases work with integrated tracking and IFTA modules, leaving employees and drivers more time to focus on core revenue generation. 
  • Eliminates Paperwork: Automated entries and IFTA reporting eliminate the need for manual entry. Save time and effort while reducing errors arise while recording transactions manually. 
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  • Operations Intelligence: Embedded analytics with operational intelligence drives optimized business performance. Powerful tools connect, analyze and extrapolate actionable data insights for better decisions. 
  • Telematics: Offers end-to-end visibility for asset and fleet management, along with asset tracking capabilities to secure all assets. 
  • Compliance: Provides integrated tools such as a field app to digitally inspect reports and a logbook to ensure federal regulation compliance. 
  • Route Management: AI-based technology for productivity optimization and route management boost optimization on delivery and service, reducing delivery times, fuel usage and disruptions. 
  • Safety Management: Includes operator safety monitoring and scorecards that manage, monitor and coach fleet drivers, resulting in reduced risks across all fleets. Video telematics pairs video recordings with Silent Passenger telematics that give complete visibility at all times. 
  • Maintenance: Provides real-time data about all assets and schedules alerts for repair and routine maintenance that further help minimize disruptions. 
  • Fuel Management: Integrated tools for fuel cards provide precise insights for fuel consumption patterns that uncover saving opportunities and control overall fuel costs. 
  • Customer 360: Delivers CRM capabilities to optimize customer experiences and encourage retention. Helps personalize customer engagement, resulting in improved last-mile deliveries. 
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  • ProMiles Online: Access tools for online truck mileage, fleet routing and fuel optimization to plan legal trips. Offers three subscription levels designated for owners or operators, Fleet and Fleet Pro. 
  • FuelTax Online: Record fleet and travel information and automatically create MPG, State, IRP, audit details, miles and IFTA reports. Create fuel tax reports in a few clicks, download, save and share them anytime. Two subscription models are available— stand-alone and a combination with ProMiles Online. 
  • Permit Navigation: Offers mobile app support for Apple and Android (to be launched soon). Let drivers navigate various permits. Access breadcrumb trails of the permitted route, including next maneuver, location, vehicle and trip line details. 
  • Fuel Tax Reporting: Automates fuel tax calculations for mile tax, IFTA and state mile reporting. Records trip details in compliance with federal and state tax regulations. 
  • Fuel Surcharge Index: Calculate fuel surcharges based on practical location and other factors, including lane, radius and interstate rates. 
  • Integrations: Allows integration of routes, maps and trucking mileages with standalone solutions. Includes map creation, fuel and trip optimization, database customization and access to detailed trip itineraries. 
  • CD Software: Offers XF, fuel tax and management, SDK/prime and system requirement capabilities. Add-on tools include driver mode, HAZMAT routing, importer locations and additional modules to view complete applications. 
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Product Ranking

#12

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TMS Software

#62

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TMS Software

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User Sentiment Summary

Excellent User Sentiment 140 reviews
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90%
of users recommend this product

IntelliShift has a 'excellent' User Satisfaction Rating of 90% when considering 140 user reviews from 2 recognized software review sites.

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4.49 (82)
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4.5 (58)
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Awards

IntelliShift stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple UI: Its straightforward user interface helps even new users learn and navigate through the system with ease, according to 100% of reviews on this feature.
Intuitive Functions: All functions of the software are extremely intuitive and easy to set up, as indicated by 100% of users referring to this aspect.
Actionable Data Insights: All reviews on this feature reflect that actionable data insights about fuel consumption, vehicle location, driver safety and vehicle condition improve decision-making and operational efficiency.
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Route Optimization: ProMiles TMS excels in finding the most efficient routes, factoring in distances, traffic conditions, and other variables to minimize travel time and fuel consumption.
Fuel Cost Management: Users praise ProMiles TMS for its accuracy in calculating fuel costs, enabling businesses to optimize fuel purchases and manage expenses effectively.
Mileage Tracking: ProMiles TMS offers robust mileage tracking capabilities, ensuring accurate records for compliance and cost analysis.
Fuel Tax Reporting: The software streamlines fuel tax reporting processes, simplifying a complex aspect of transportation management and reducing the administrative burden.
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Inaccurate Locations and ETAs: More than 85% of reviews on this element suggest that it shows inaccurate locations and ETAs for fleet and product deliveries.
Slow Reporting: Running reports for the entire fleet can be slow sometimes, as indicated by 80% of reviews on the topic.
Lags: The software occasionally lags and takes a minute to update information, according to 100% of reviews on this aspect.
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Steep Learning Curve: Users find it challenging to quickly learn the software due to its extensive features, requiring a considerable time investment to utilize its full potential.
Outdated User Interface: The software's user interface is considered outdated, leading to a less intuitive user experience. This can result in decreased efficiency and potential frustration for users accustomed to more modern interfaces.
System Performance Issues: Users have reported experiencing lag and slowness, particularly when switching between map views or zooming in and out. This suggests that the software may require higher computer specifications for optimal performance.
Expensive Updates: Users are required to purchase new versions of the software at full price to access updates, including information on new roads, tolls, and construction. This can lead to additional expenses over time, especially for businesses operating in areas with frequent infrastructure changes.
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IntelliShift’s end-to-end suite is a good fit for fleet managers that require software with a simple user interface along with intuitive functions and features. Users also get all-time access to actionable insights such as fleet location, fuel consumption, driver safety and vehicle condition, which help make necessary decisions to optimize fleet management. On the other hand, user reviews indicate that it occasionally shows inaccurate locations and ETAs, and it lags while updating information. Running fleet-wide reports is also cumbersome. Despite the drawbacks, it can be a good choice for companies in need of robust TMS software.

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How far would a business have to go to find better TMS software than ProMiles? User reviews for ProMiles over the last year reveal a product that excels in route optimization and fuel efficiency. Customers rave about the software's ability to identify the most efficient routes, taking into account real-time traffic conditions and other variables, which leads to substantial cost savings, especially in the transportation industry where fuel costs are a major concern. This focus on optimization is a key differentiator for ProMiles, setting it apart from competitors who may only offer basic routing features. However, some users have pointed out that the initial setup can be a bit overwhelming, particularly for those unfamiliar with TMS software. This complexity could potentially hinder smaller businesses or those without dedicated IT support from fully leveraging the software's capabilities from the get-go. While ProMiles offers comprehensive features, the learning curve might be a bit steep for some. Overall, ProMiles seems best suited for established businesses in the transportation and logistics sector. Its robust features, particularly in fuel optimization and route planning, can translate into significant cost savings for companies operating on a large scale. The software's ability to integrate with existing systems is another plus for larger companies with complex workflows. Smaller businesses may also find value in ProMiles, but they should be prepared to invest some time in learning the ropes or consider whether the initial setup hurdles are worth the long-term benefits.

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