FreightWise vs Uber Freight

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Our analysts compared FreightWise vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

FreightWise Software Tool

Product Basics

FreightWise is a SaaS platform for companies in logistics management. It solves complex logistics operations such as visibility, optimization, manual processes and cost reduction. The vendor leverages advanced technology, innovation and industry expertise to allow easy integration with an organization’s existing infrastructure and save time, money and resources.

The vendor has an extensive carrier network that offers significant savings. It provides resources and cutting-edge technology to increase efficiency. Users don’t need intensive training thanks to the self-service interface. It is designed by an in-house development team, providing customized solutions to fulfill organizational needs.
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Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
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Product Insights

  • Audit Freights: Offload the reviewing and auditing process to the software. Receive and audit GL code while consolidating all data into a weekly invoice for better tracking. 
  • Manage Costs: Leverage the cost management program to reduce parcel, LTL and full truckload transportation costs. 
  • Manage Risks: Protect carriers and parcels using risk management. Apply insurance to shipments based on a one-off, rule-driven or blanket basis. 
  • Integrate With Other Infrastructure: Leverage the open API to integrate with existing infrastructure such as ERP, WMS, OMS and much more. 
  • Improve Customer Experience: Provide more selection modes in parcel shipping (LTL or TL) to customers and avoid wide-ranging and incorrect freight pricing. Extend the range of products for customers, reduce cart abandonment and improve customer experiences with the eCommerce plugin. 
  • Pack and Label Efficiently: Reduce packing material wastage, select the correct size boxes and appropriate labeling for products. Deploy a scalable, automated and centralized solution for faster shipping. 
  • Make Informed Decisions: Leverage business intelligence and data analytics to gain insights into transportation data, compare data sheets and make informed decisions. 
  • Find the Right Carriers: Streamline the truckload procurement process using Spot Quote and find suitable carriers for every task. 
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  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
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  • Spot Quote: Find the right carriers by simply entering the contacts’ email addresses, filling out the freight description form and sending messages to multiple carriers. Filter out replies, accept a bid, message brokers for negotiating proposals, send updates to team members and much more. 
  • BI Logistics: Get a unifying BI logistics platform and access it on mobile or web. Find the cheapest carrier listings, track shipments and delivery times, and connect with carriers directly for faster manifestation. Get access to in-depth data insights and analytic reports for better performance comparison and improvement. Receive spend trend reports via mode, carrier, customer/vendor, state, accessorial and more. 
  • eCommerce Transportation: Leverage APIs supporting multi-carrier and mode rating for several eCommerce platforms. Offer Amazon-like functionality and ease of ordering to customers. Protect and improve online margins using an easy-to-prove business case.  
  • Warehousing: Integrate a robust packing and labeling system and select the cheapest carrier for every shipment. Select and use multiple transportation methods, including parcel, LTL and truckload. Optimize warehouse workflows, deploy wireless devices with in-built barcode scanners and integrate with existing ERP and WMS systems. 
  • Risk Management: Include full product coverage at invoice value and buy insurance on a per-load basis. Leverage advanced analytics to predict and ensure that high-value or risk commodities are automatically covered at a preferred rate. 
  • Automation: Move and ship products faster and cheaper by automating the order to ship process using the warehouse automation system. Automate complex calculations to avoid human error and enable cost-effective transportation. 
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  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
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Product Ranking

#44

among all
TMS Software

#2

among all
TMS Software

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Analyst Rating Summary

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User Sentiment Summary

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Excellent User Sentiment 26 reviews
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91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

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Awards

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Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: FreightWise is known for its intuitive design, making it easy to navigate and use.
Real-Time Tracking: Users can monitor their shipments in real-time, providing visibility and peace of mind.
Comprehensive Reporting: The software offers detailed reporting tools, allowing businesses to analyze their shipping data and identify areas for improvement.
Streamlined Logistics: FreightWise helps businesses streamline their logistics operations, from order to delivery.
Cost Savings: FreightWise's features and functionality can help businesses reduce their overall shipping costs.
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Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
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Setup Complexity: The initial setup process for FreightWise can be intricate, potentially posing challenges for new users who may need additional time and support to configure the software effectively.
Learning Curve: There might be a learning curve associated with utilizing FreightWise's extensive features, requiring users to invest time in training and familiarization to fully leverage its capabilities.
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Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
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How wise is it to invest in FreightWise for your transportation management needs? Users consistently praise FreightWise for its user-friendly interface, which simplifies complex logistics processes. This ease of use is a key differentiator, as some competitors' systems can be clunky and difficult to navigate, particularly for new users. Another major strength is FreightWise's ability to reduce freight costs. The platform achieves this by leveraging real-time carrier visibility and negotiating better rates based on volume. This focus on cost savings is paramount in today's competitive business environment, as every penny saved directly impacts the bottom line. However, some users have reported that the initial setup process can be a bit daunting and may require a learning curve. Despite this initial hurdle, most users find the software to be intuitive and easy to use once they get the hang of it. Overall, FreightWise is ideally suited for small to mid-sized businesses in the United States that deal with significant LTL and parcel shipping volumes. The platform's robust features, cost-saving capabilities, and user-friendly design make it a valuable tool for companies looking to optimize their shipping operations and gain a competitive edge.

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Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

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