FreightWise vs Shipwell

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Our analysts compared FreightWise vs Shipwell based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

FreightWise Software Tool

Product Basics

FreightWise is a SaaS platform for companies in logistics management. It solves complex logistics operations such as visibility, optimization, manual processes and cost reduction. The vendor leverages advanced technology, innovation and industry expertise to allow easy integration with an organization’s existing infrastructure and save time, money and resources.

The vendor has an extensive carrier network that offers significant savings. It provides resources and cutting-edge technology to increase efficiency. Users don’t need intensive training thanks to the self-service interface. It is designed by an in-house development team, providing customized solutions to fulfill organizational needs.
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Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.
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Product Insights

  • Audit Freights: Offload the reviewing and auditing process to the software. Receive and audit GL code while consolidating all data into a weekly invoice for better tracking. 
  • Manage Costs: Leverage the cost management program to reduce parcel, LTL and full truckload transportation costs. 
  • Manage Risks: Protect carriers and parcels using risk management. Apply insurance to shipments based on a one-off, rule-driven or blanket basis. 
  • Integrate With Other Infrastructure: Leverage the open API to integrate with existing infrastructure such as ERP, WMS, OMS and much more. 
  • Improve Customer Experience: Provide more selection modes in parcel shipping (LTL or TL) to customers and avoid wide-ranging and incorrect freight pricing. Extend the range of products for customers, reduce cart abandonment and improve customer experiences with the eCommerce plugin. 
  • Pack and Label Efficiently: Reduce packing material wastage, select the correct size boxes and appropriate labeling for products. Deploy a scalable, automated and centralized solution for faster shipping. 
  • Make Informed Decisions: Leverage business intelligence and data analytics to gain insights into transportation data, compare data sheets and make informed decisions. 
  • Find the Right Carriers: Streamline the truckload procurement process using Spot Quote and find suitable carriers for every task. 
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  • Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data. 
  • Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance. 
  • Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations. 
  • Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution. 
  • Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data. 
  • Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors. 
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  • Spot Quote: Find the right carriers by simply entering the contacts’ email addresses, filling out the freight description form and sending messages to multiple carriers. Filter out replies, accept a bid, message brokers for negotiating proposals, send updates to team members and much more. 
  • BI Logistics: Get a unifying BI logistics platform and access it on mobile or web. Find the cheapest carrier listings, track shipments and delivery times, and connect with carriers directly for faster manifestation. Get access to in-depth data insights and analytic reports for better performance comparison and improvement. Receive spend trend reports via mode, carrier, customer/vendor, state, accessorial and more. 
  • eCommerce Transportation: Leverage APIs supporting multi-carrier and mode rating for several eCommerce platforms. Offer Amazon-like functionality and ease of ordering to customers. Protect and improve online margins using an easy-to-prove business case.  
  • Warehousing: Integrate a robust packing and labeling system and select the cheapest carrier for every shipment. Select and use multiple transportation methods, including parcel, LTL and truckload. Optimize warehouse workflows, deploy wireless devices with in-built barcode scanners and integrate with existing ERP and WMS systems. 
  • Risk Management: Include full product coverage at invoice value and buy insurance on a per-load basis. Leverage advanced analytics to predict and ensure that high-value or risk commodities are automatically covered at a preferred rate. 
  • Automation: Move and ship products faster and cheaper by automating the order to ship process using the warehouse automation system. Automate complex calculations to avoid human error and enable cost-effective transportation. 
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  • Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement. 
  • Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers. 
  • Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information. 
  • Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees. 
  • Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data. 
  • Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk. 
  • AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning. 
  • Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals. 
  • Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements. 
  • Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks. 
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Product Ranking

#44

among all
TMS Software

#47

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 16 reviews
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88%
of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

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4.4 (16)

Awards

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SelectHub research analysts have evaluated Shipwell and concluded it earns best-in-class honors for Integration and Extensibility.

Integration and Extensibility Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: FreightWise is known for its intuitive design, making it easy to navigate and use.
Real-Time Tracking: Users can monitor their shipments in real-time, providing visibility and peace of mind.
Comprehensive Reporting: The software offers detailed reporting tools, allowing businesses to analyze their shipping data and identify areas for improvement.
Streamlined Logistics: FreightWise helps businesses streamline their logistics operations, from order to delivery.
Cost Savings: FreightWise's features and functionality can help businesses reduce their overall shipping costs.
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Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.
Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.
Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.
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Setup Complexity: The initial setup process for FreightWise can be intricate, potentially posing challenges for new users who may need additional time and support to configure the software effectively.
Learning Curve: There might be a learning curve associated with utilizing FreightWise's extensive features, requiring users to invest time in training and familiarization to fully leverage its capabilities.
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Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.
Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.
Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.
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How wise is it to invest in FreightWise for your transportation management needs? Users consistently praise FreightWise for its user-friendly interface, which simplifies complex logistics processes. This ease of use is a key differentiator, as some competitors' systems can be clunky and difficult to navigate, particularly for new users. Another major strength is FreightWise's ability to reduce freight costs. The platform achieves this by leveraging real-time carrier visibility and negotiating better rates based on volume. This focus on cost savings is paramount in today's competitive business environment, as every penny saved directly impacts the bottom line. However, some users have reported that the initial setup process can be a bit daunting and may require a learning curve. Despite this initial hurdle, most users find the software to be intuitive and easy to use once they get the hang of it. Overall, FreightWise is ideally suited for small to mid-sized businesses in the United States that deal with significant LTL and parcel shipping volumes. The platform's robust features, cost-saving capabilities, and user-friendly design make it a valuable tool for companies looking to optimize their shipping operations and gain a competitive edge.

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Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

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