FreightWise vs Freight Club

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Our analysts compared FreightWise vs Freight Club based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

FreightWise Software Tool
Freight Club Software Tool

Product Basics

FreightWise is a SaaS platform for companies in logistics management. It solves complex logistics operations such as visibility, optimization, manual processes and cost reduction. The vendor leverages advanced technology, innovation and industry expertise to allow easy integration with an organization’s existing infrastructure and save time, money and resources.

The vendor has an extensive carrier network that offers significant savings. It provides resources and cutting-edge technology to increase efficiency. Users don’t need intensive training thanks to the self-service interface. It is designed by an in-house development team, providing customized solutions to fulfill organizational needs.
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Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Audit Freights: Offload the reviewing and auditing process to the software. Receive and audit GL code while consolidating all data into a weekly invoice for better tracking. 
  • Manage Costs: Leverage the cost management program to reduce parcel, LTL and full truckload transportation costs. 
  • Manage Risks: Protect carriers and parcels using risk management. Apply insurance to shipments based on a one-off, rule-driven or blanket basis. 
  • Integrate With Other Infrastructure: Leverage the open API to integrate with existing infrastructure such as ERP, WMS, OMS and much more. 
  • Improve Customer Experience: Provide more selection modes in parcel shipping (LTL or TL) to customers and avoid wide-ranging and incorrect freight pricing. Extend the range of products for customers, reduce cart abandonment and improve customer experiences with the eCommerce plugin. 
  • Pack and Label Efficiently: Reduce packing material wastage, select the correct size boxes and appropriate labeling for products. Deploy a scalable, automated and centralized solution for faster shipping. 
  • Make Informed Decisions: Leverage business intelligence and data analytics to gain insights into transportation data, compare data sheets and make informed decisions. 
  • Find the Right Carriers: Streamline the truckload procurement process using Spot Quote and find suitable carriers for every task. 
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  • Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.  
  • Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal. 
  • Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program. 
  • Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships. 
  • Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options. 
  • Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping. 
  • Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking. 
  • Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.  
  • Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages. 
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  • Spot Quote: Find the right carriers by simply entering the contacts’ email addresses, filling out the freight description form and sending messages to multiple carriers. Filter out replies, accept a bid, message brokers for negotiating proposals, send updates to team members and much more. 
  • BI Logistics: Get a unifying BI logistics platform and access it on mobile or web. Find the cheapest carrier listings, track shipments and delivery times, and connect with carriers directly for faster manifestation. Get access to in-depth data insights and analytic reports for better performance comparison and improvement. Receive spend trend reports via mode, carrier, customer/vendor, state, accessorial and more. 
  • eCommerce Transportation: Leverage APIs supporting multi-carrier and mode rating for several eCommerce platforms. Offer Amazon-like functionality and ease of ordering to customers. Protect and improve online margins using an easy-to-prove business case.  
  • Warehousing: Integrate a robust packing and labeling system and select the cheapest carrier for every shipment. Select and use multiple transportation methods, including parcel, LTL and truckload. Optimize warehouse workflows, deploy wireless devices with in-built barcode scanners and integrate with existing ERP and WMS systems. 
  • Risk Management: Include full product coverage at invoice value and buy insurance on a per-load basis. Leverage advanced analytics to predict and ensure that high-value or risk commodities are automatically covered at a preferred rate. 
  • Automation: Move and ship products faster and cheaper by automating the order to ship process using the warehouse automation system. Automate complex calculations to avoid human error and enable cost-effective transportation. 
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  • White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience. 
  • Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined). 
  • Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.  
  • Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.  
  • API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems. 
  • Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform. 
  • Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed. 
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Product Ranking

#44

among all
TMS Software

#54

among all
TMS Software

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User Sentiment Summary

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Great User Sentiment 40 reviews
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89%
of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

n/a
4.45 (40)

Synopsis of User Ratings and Reviews

User-Friendly Interface: FreightWise is known for its intuitive design, making it easy to navigate and use.
Real-Time Tracking: Users can monitor their shipments in real-time, providing visibility and peace of mind.
Comprehensive Reporting: The software offers detailed reporting tools, allowing businesses to analyze their shipping data and identify areas for improvement.
Streamlined Logistics: FreightWise helps businesses streamline their logistics operations, from order to delivery.
Cost Savings: FreightWise's features and functionality can help businesses reduce their overall shipping costs.
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Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.
Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.
Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.
Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.
Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.
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Setup Complexity: The initial setup process for FreightWise can be intricate, potentially posing challenges for new users who may need additional time and support to configure the software effectively.
Learning Curve: There might be a learning curve associated with utilizing FreightWise's extensive features, requiring users to invest time in training and familiarization to fully leverage its capabilities.
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Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.
Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.
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How wise is it to invest in FreightWise for your transportation management needs? Users consistently praise FreightWise for its user-friendly interface, which simplifies complex logistics processes. This ease of use is a key differentiator, as some competitors' systems can be clunky and difficult to navigate, particularly for new users. Another major strength is FreightWise's ability to reduce freight costs. The platform achieves this by leveraging real-time carrier visibility and negotiating better rates based on volume. This focus on cost savings is paramount in today's competitive business environment, as every penny saved directly impacts the bottom line. However, some users have reported that the initial setup process can be a bit daunting and may require a learning curve. Despite this initial hurdle, most users find the software to be intuitive and easy to use once they get the hang of it. Overall, FreightWise is ideally suited for small to mid-sized businesses in the United States that deal with significant LTL and parcel shipping volumes. The platform's robust features, cost-saving capabilities, and user-friendly design make it a valuable tool for companies looking to optimize their shipping operations and gain a competitive edge.

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Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

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