MercuryGate vs FreightPOP

Last Updated:

Our analysts compared MercuryGate vs FreightPOP based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MercuryGate is a global transportation management system that can handle all modes of delivery. This software package comes with architecture that makes it easy to integrate with other platforms, including those for WMS and ERP. Plan, optimize and execute stock movements through a single-platform.

This platform provides high-level visibility into all tasks and helps quickly locate suitable carriers to transport stock. As your operation grows in response to the global transportation market, this application contains functionality to scale up to fit more complex requirements.
read more...
FreightPop is a cloud-based suite that streamlines and optimizes logistics and management for transportation processes. It includes inbound as well as outbound freight and transportation management. It can also seamlessly integrate with existing business systems a company may have, such as ERP and WMS.

By making shipping operations more efficient, it helps reduce cost for 3PLs, retailers, distributors and manufacturers. Features include reporting and analytics, rate shopping, multiple integrations, tracking and more.
read more...
$10,000 Annually
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Track and Manage Claims: Tackle claims, such as loss and damage, overcharge and return authorizations, by automating claim form generation and payment calculations. This efficiency reduces managerial burdens, cuts errors and brings visibility into claims, timely incident reporting and improved cash flow. This expansive toolset cements MercuryGate as our best system for claims management.
  • Choose Multimodal Transport and Negotiate Rates: Ship freight through transportation methods, like parcel, truckload, rail, air and intermodal, that all score a perfect 100 in our analyst data. MercuryGate also takes home top marks for carrier performance scorecards that evaluate carriers and a freight audit payment (FAP) functionality for auditing carrier bills against approved rates.
  • Gain Visibility: Gain complete visibility into critical transportation processes. The track-and-trace feature scored a 100 as it alerts you each time a package or pallet's barcode is scanned or its status is changed manually during the consignment process. Delivery ETA is another visibility feature that scores a perfect 100 for calculating the ETA of each truckload or LTL shipment.
  • Stay on Top of Global Regulations: Ensure compliance with global trade regulations in your multi-leg and multimodal shipments. Access multiple languages, currencies and units of measure to keep your firm running smoothly despite common barriers between nations. MercuryGate takes care of driver, carrier and trade compliance, thus scoring 100 across these features.
  • Simplify Reporting: Gain visibility into the shipping and access historical data with customizable reporting and dashboards that were rated 100 by our analysts. Optimize operations by improving asset management and identifying cost-saving opportunities. Mitigate risks proactively by centralizing and automating risk monitoring.
read more...
  • Shipment Inventory and Control: Enables complete visibility and control over all shipments starting from pickup stage to item delivery. Track shipments in real time, share red flag alerts and notifications in real time, and more. 
  • Optimal Carriers: View all shipment carriers in a single dashboard and select the most suitable for the consignment. 
  • Fewer Expenses: Cut shipment cost by 10%-30% according to the vendor by viewing and comparing multiple carriers, modes and discounted rates to select the best out of the lot. 
  • Streamlined BOLs: Create, customize, access and print shipping labels and BOLs for shipping carriers, ocean freight and international air carriers. 
  • Accurate Invoices: Reduce the chances of errors in shipping invoices and save time and effort with automated invoicing. Regular and simplified auditing removes duplicate charges, incorrect classifications and more. 
read more...
  • 3PL Support: MercuryGate, while suitable for most companies, includes functionalities to help 3PL providers run the operations they are in charge of. Manage multiple transportation methods for multiple clients with a suite of 3PL-enabled tools. It scores 100 in our analyst data for integrating with freight broker solutions such as Loadsmart and FreightFriend. The same impressive score expands to its integration with logistics solutions like FedEx and UPS.
  • MercuryGate Control Tower: The control tower's map-view interface offers a complete overview of all shipments in transit. It helps users identify bottlenecks or delays and take corrective actions promptly. The control tower improves situational awareness and operational responsiveness.
  • Order Management: MercuryGate's TMS simplifies order management with automated order entry, a shipping cart for item selection and electronic generation of all shipping documents, including invoices and bills of lading. Rated a score of 100, its features let you access agreement details, plan loads by weight or delivery dates, and drill into vendor shipment progress.
  • Exception Management: The system highlights important deviations from routine operations, such as delays and unexpected costs, enabling quick resolution to maintain efficiency and service levels. Instant notifications ensure all relevant parties are aware and can collaborate on solutions, reducing misunderstandings and maintaining alignment across the logistics network.
  • Carrier Rate Management: This module helps you compare freight rates and services from different carriers to make cost-effective shipping decisions while maintaining service levels. Use performance scorecards that score a perfect 100 in our data to evaluate carriers based on criteria such as timeliness, compliance and responsiveness.
  • Reporting and Analytics: The platform offers customizable reports that create insights specific to operational requirements, enabling targeted analysis and strategic planning. The financial and performance analysis reports that score 100 in our analyst data offer in-depth breakdowns of costs and operational metrics.
read more...
  • Rate Shopping: Facilitates comparison among foresight rates and optimal carrier services to choose the best carrier rates. Consolidates carrier names, mode, days, discounted rates and other details on a single page. 
  • Quick Implementation: Quickly add carriers, set up integrations and carry out the implementation process to start shipping in a few minutes. 
  • BOLs and Labels: Create shipping labels, BOLs and international documents including packing slips, invoices, customs forms and more. 
    •  Print for all carriers such as Fedex. 
    •  Print labels for intermodal, FTL and LTL carriers. 
    •  Print AWBs and SLIs for ocean freight and international air carriers. 
  • Centralized Inventory Tracking: Track inbound and outbound shipments in real time, filter shipments based on categories, send red flag updates and view shipment details. Provides multileg visibility including third-party shipments. 
  • Reporting and Analytics: Customized reporting capabilities help analyze and optimize efficiency and freight expenses across all modes and carriers. Assists in detailed comparison with historical data to create improved strategies. 
  • Integrations: Provides a variety of integrations and carriers to choose for the business. Also connects with common business software used including CRM, inventory systems, WMS and ERP. 
  • Batch Shipping: Enables processing a large number of shipments within a matter of minutes and helps determine the least costly choice to incur minimum spendings per freight batch. 
read more...

Product Ranking

#1

among all
TMS Software

#60

among all
TMS Software

Find out who the leaders are

Analyst Rating Summary

83
67
88
75
80
40
74
17
Show More Show More
Reporting and dashboards
Freight Rating and Multimodal Transport
Integration and Extensibility
Claims Management
Transportation Order Management
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MercuryGate
FreightPOP
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 88 80 74 90 64 98 82 59 75 40 17 82 0 71 98 54 0 25 50 75 100
90%
0%
10%
76%
0%
24%
80%
0%
20%
40%
0%
60%
80%
0%
20%
20%
0%
80%
92%
0%
8%
82%
0%
18%
67%
0%
33%
0%
0%
100%
100%
0%
0%
71%
0%
29%
83%
0%
17%
100%
0%
0%
63%
0%
37%
63%
0%
37%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

90%
0%
10%
90%
0%
10%

User Sentiment Summary

Great User Sentiment 128 reviews
Excellent User Sentiment 29 reviews
83%
of users recommend this product

MercuryGate has a 'great' User Satisfaction Rating of 83% when considering 128 user reviews from 3 recognized software review sites.

90%
of users recommend this product

FreightPOP has a 'excellent' User Satisfaction Rating of 90% when considering 29 user reviews from 1 recognized software review sites.

4.0 (16)
n/a
n/a
4.52 (29)
3.5 (16)
n/a
4.3 (96)
n/a

Awards

SelectHub research analysts have evaluated MercuryGate and concluded it earns best-in-class honors for Claims Management and Integration and Extensibility.

Claims Management Award
Integration and Extensibility Award

SelectHub research analysts have evaluated FreightPOP and concluded it earns best-in-class honors for Transportation Order Management and Integration and Extensibility. FreightPOP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Transportation Order Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Cost Savings: These systems can optimize routing and carrier selection, leading to reduced fuel expenses and improved delivery efficiency, resulting in significant cost savings for businesses.
Real-Time Visibility: TMS solutions provide GPS integration and real-time tracking capabilities for monitoring shipments and receiving timely updates, enhancing customer service.
Greater Efficiency: A TMS can automate load planning, shipment tracking, and documentation management, reducing manual work and errors to speed up delivery times and improve operational efficiency.
Show more
Streamlined Shipping Processes: FreightPOP helps users save time by automating tasks like generating shipping labels and documents, which reduces manual data entry and the risk of errors.
Improved Visibility and Tracking: The platform provides real-time shipment tracking and visibility, allowing users to monitor their shipments' progress and proactively address any potential issues.
Cost Savings: FreightPOP helps users optimize shipping costs by providing tools for comparing carrier rates, identifying the most cost-effective shipping options, and consolidating shipments.
Enhanced Customer Service: The platform's tracking and visibility features enable users to provide their customers with accurate and up-to-date information about their shipments, improving customer satisfaction.
Show more
High Implementation Costs: Buying and implementing a TMS can be costly, including expenses for software and hardware and potential disruptions during the shift from legacy systems.
Complex Implementation Process: Poor planning or lack of standardization can lead to failed performances. If the chosen TMS doesn’t align with the company’s needs, it can create further inefficiencies.
Limited Flexibility: Some TMS solutions may have limitations in terms of customization and flexibility, making it difficult to adapt to specific business needs or changes in the market.
Show more
Customer Support: Users have reported challenges in getting timely and effective assistance from FreightPOP's customer support, leading to frustration and delays in resolving issues.
System Performance: Instances of system slowdowns and glitches have been noted, impacting user productivity and efficiency. This can be particularly disruptive for time-sensitive logistics operations.
Usability: Some users find the platform's interface to be less intuitive than desired, requiring a steeper learning curve and potentially hindering user adoption within organizations.
Show more

MercuryGate has attracted a range of users, from small businesses to large enterprises, each with unique needs and expectations. The platform's user-friendly interface has consistently been lauded, making it accessible even for those with limited technical expertise. This ease of use translates into tangible efficiency gains, as users report spending less time on administrative tasks and more time focusing on core business activities.My firsthand experience with the platform involved a complex, multi-leg shipment of industrial pipes from China to a remote rig site in North Dakota. This scenario tested MercuryGate's capabilities across multiple transportation modes, including trucks, ocean freight and rail. The TMS efficiently handled the complexities of this shipment, showcasing its potential for cost savings and operational efficiency.During execution, the load board provided real-time visibility into all 17 loads involved in the shipment. This centralized information hub allowed me to proactively manage the shipment, identify potential bottlenecks and make informed decisions. The 'next recommended activity' feature was particularly useful in streamlining operations and ensuring timely execution.Furthermore, MercuryGate's carrier and rate selection capabilities stood out. The platform provided a detailed overview of available carriers and rates, empowering me to make informed decisions based on cost, transit time, carrier reliability and contractual agreements.In addition to these core functionalities, MercuryGate offers industry-specific features, 3PL support, a control tower for enhanced visibility, exception management for proactive issue resolution, scheduling capabilities, and robust reporting and analytics tools.Ultimately, MercuryGate is best suited for businesses seeking a reliable and easy-to-use transportation and logistics management solution that can accommodate a wide range of needs. Its intuitive interface and comprehensive features make it an ideal choice for those looking to streamline their operations and improve efficiency without the need for extensive customization.

Show more

Navigating the sea of Transportation Management Systems (TMS) can feel overwhelming, but FreightPOP emerges as a contender worth considering, especially for businesses seeking an intuitive and efficient solution. User feedback over the past year paints a picture of a platform celebrated for its user-friendliness and ability to streamline freight management processes. Reviewers frequently highlight the ease of setup and the short learning curve, enabling teams to quickly adapt and integrate the software into their workflows. The platform's ability to efficiently manage both inbound and outbound shipments, encompassing parcel and freight, further solidifies its value proposition for businesses with diverse shipping needs. However, like any software, FreightPOP isn't without its shortcomings. Some users point to a relative lack of features compared to more established competitors, potentially limiting its suitability for businesses with highly complex logistics requirements. Additionally, the pricing structure has drawn some criticism, with some users finding it comparatively expensive. Despite these drawbacks, FreightPOP's strengths in user experience and core TMS functionalities make it a compelling option for small to medium-sized businesses seeking to optimize their freight management without the complexity of feature-rich, enterprise-grade solutions. The responsive customer support team is frequently praised for its promptness and effectiveness in resolving issues, further enhancing the overall user experience. Ultimately, FreightPOP strikes a balance between ease of use, essential features, and customer support, making it a valuable tool for businesses looking to enhance their shipping efficiency and visibility.

Show more

Screenshots

Top Alternatives in TMS Software


3Gtms

Alpega TMS

AscendTMS

C.H. Robinson

E2open

FreightPOP

Kuebix

Luminate Logistics

Manhattan TMS

Oracle Transportation Management

PCS

RateLinx

SAP Transportation Management

Shipwell

Uber Freight

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings