Freight Club vs Uber Freight

Last Updated:

Our analysts compared Freight Club vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Freight Club Software Tool

Product Basics

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.
read more...
Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
read more...
Undisclosed
Get a free price quote
Tailored to your specific needs
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.  
  • Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal. 
  • Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program. 
  • Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships. 
  • Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options. 
  • Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping. 
  • Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking. 
  • Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.  
  • Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages. 
read more...
  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
read more...
  • White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience. 
  • Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined). 
  • Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.  
  • Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.  
  • API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems. 
  • Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform. 
  • Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed. 
read more...
  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
read more...

Product Ranking

#54

among all
TMS Software

#2

among all
TMS Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
74
we're gathering data
67
we're gathering data
77
we're gathering data
68
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Freight Club
Uber Freight
+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 67 77 68 92 81 88 76 67 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
70%
0%
30%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
92%
0%
8%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
83%
0%
17%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
0%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
0%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
60%
0%
40%

User Sentiment Summary

Great User Sentiment 40 reviews
Excellent User Sentiment 26 reviews
89%
of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

n/a
4.5 (3)
4.45 (40)
4.83 (12)
n/a
4.0 (1)
n/a
4.3 (10)

Awards

we're gathering data

Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.
Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.
Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.
Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.
Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.
Show more
Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
Show more
Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.
Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.
Show more
Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
Show more

Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

Show more

Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

Show more

Screenshots

Top Alternatives in TMS Software


3Gtms

Alpega TMS

AscendTMS

C.H. Robinson

E2open

FreightPOP

Kuebix

Luminate Logistics

Manhattan TMS

MercuryGate

Oracle Transportation Management

PCS

RateLinx

SAP Transportation Management

Shipwell

Uber Freight

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings