Freight Club vs ProMiles

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Our analysts compared Freight Club vs ProMiles based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Freight Club Software Tool
ProMiles Software Tool

Product Basics

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.
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ProMiles is a truck routing solution that offers modules for mileage tracking, fuel tax reporting, permit navigation, automated IFTA, fuel surcharge index and integrations. It helps trucks create and choose appropriate fuel networks. It plans better routes while optimizing fuel usage and operations and tracking mileage. Several subscription-based plans are available for their products online.
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Windows
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Mobile
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Mobile

Product Assistance

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Live Online
Videos
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.  
  • Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal. 
  • Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program. 
  • Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships. 
  • Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options. 
  • Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping. 
  • Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking. 
  • Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.  
  • Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages. 
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  • Optimizes Routing: Finds the best routes for trips, edits stops and routes, depending upon distance, ETAs, traffic information and other factors in real time. 
  • Improves Fuel Efficiency: Offers easy access to fuel stops, prices along the route, the distance between the stops and other related information. Plan the best stop to fill up the tank to boost fuel efficiency. 
  • Boosts Productivity: Ensures reporting compliance and decreases work with integrated tracking and IFTA modules, leaving employees and drivers more time to focus on core revenue generation. 
  • Eliminates Paperwork: Automated entries and IFTA reporting eliminate the need for manual entry. Save time and effort while reducing errors arise while recording transactions manually. 
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  • White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience. 
  • Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined). 
  • Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.  
  • Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.  
  • API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems. 
  • Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform. 
  • Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed. 
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  • ProMiles Online: Access tools for online truck mileage, fleet routing and fuel optimization to plan legal trips. Offers three subscription levels designated for owners or operators, Fleet and Fleet Pro. 
  • FuelTax Online: Record fleet and travel information and automatically create MPG, State, IRP, audit details, miles and IFTA reports. Create fuel tax reports in a few clicks, download, save and share them anytime. Two subscription models are available— stand-alone and a combination with ProMiles Online. 
  • Permit Navigation: Offers mobile app support for Apple and Android (to be launched soon). Let drivers navigate various permits. Access breadcrumb trails of the permitted route, including next maneuver, location, vehicle and trip line details. 
  • Fuel Tax Reporting: Automates fuel tax calculations for mile tax, IFTA and state mile reporting. Records trip details in compliance with federal and state tax regulations. 
  • Fuel Surcharge Index: Calculate fuel surcharges based on practical location and other factors, including lane, radius and interstate rates. 
  • Integrations: Allows integration of routes, maps and trucking mileages with standalone solutions. Includes map creation, fuel and trip optimization, database customization and access to detailed trip itineraries. 
  • CD Software: Offers XF, fuel tax and management, SDK/prime and system requirement capabilities. Add-on tools include driver mode, HAZMAT routing, importer locations and additional modules to view complete applications. 
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Product Ranking

#54

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TMS Software

#62

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TMS Software

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User Sentiment Summary

Great User Sentiment 40 reviews
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89%
of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

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4.45 (40)
n/a

Synopsis of User Ratings and Reviews

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.
Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.
Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.
Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.
Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.
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Route Optimization: ProMiles TMS excels in finding the most efficient routes, factoring in distances, traffic conditions, and other variables to minimize travel time and fuel consumption.
Fuel Cost Management: Users praise ProMiles TMS for its accuracy in calculating fuel costs, enabling businesses to optimize fuel purchases and manage expenses effectively.
Mileage Tracking: ProMiles TMS offers robust mileage tracking capabilities, ensuring accurate records for compliance and cost analysis.
Fuel Tax Reporting: The software streamlines fuel tax reporting processes, simplifying a complex aspect of transportation management and reducing the administrative burden.
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Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.
Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.
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Steep Learning Curve: Users find it challenging to quickly learn the software due to its extensive features, requiring a considerable time investment to utilize its full potential.
Outdated User Interface: The software's user interface is considered outdated, leading to a less intuitive user experience. This can result in decreased efficiency and potential frustration for users accustomed to more modern interfaces.
System Performance Issues: Users have reported experiencing lag and slowness, particularly when switching between map views or zooming in and out. This suggests that the software may require higher computer specifications for optimal performance.
Expensive Updates: Users are required to purchase new versions of the software at full price to access updates, including information on new roads, tolls, and construction. This can lead to additional expenses over time, especially for businesses operating in areas with frequent infrastructure changes.
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Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

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How far would a business have to go to find better TMS software than ProMiles? User reviews for ProMiles over the last year reveal a product that excels in route optimization and fuel efficiency. Customers rave about the software's ability to identify the most efficient routes, taking into account real-time traffic conditions and other variables, which leads to substantial cost savings, especially in the transportation industry where fuel costs are a major concern. This focus on optimization is a key differentiator for ProMiles, setting it apart from competitors who may only offer basic routing features. However, some users have pointed out that the initial setup can be a bit overwhelming, particularly for those unfamiliar with TMS software. This complexity could potentially hinder smaller businesses or those without dedicated IT support from fully leveraging the software's capabilities from the get-go. While ProMiles offers comprehensive features, the learning curve might be a bit steep for some. Overall, ProMiles seems best suited for established businesses in the transportation and logistics sector. Its robust features, particularly in fuel optimization and route planning, can translate into significant cost savings for companies operating on a large scale. The software's ability to integrate with existing systems is another plus for larger companies with complex workflows. Smaller businesses may also find value in ProMiles, but they should be prepared to invest some time in learning the ropes or consider whether the initial setup hurdles are worth the long-term benefits.

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