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Freight Club vs Manhattan TMS

Last Updated: November 18th, 2024

Our analysts compared Freight Club vs Manhattan TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.

Manhattan TMS is a robust, connectable and scalable solution that provides rapid implementation with multiple utilities. It offers planning, a focus on optimization and improved transport technology execution. It lets logistics and transportation managers leverage the multi-modal outbound and inbound capabilities necessary for creating utility within a transportation network or a supply chain.

It enables clients to meet customer expectations with greater convenience, reliability, visibility and fast deliveries. Its modules include software modeling, procurement, planning and execution, fleet management, audit, payment and claims and carrier management.

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Product Insights

Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.
Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal.
Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program.
Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships.
Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options.
Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping.
Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking.
Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.
Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages.

Reduce Cost of Shipping: For shippers, improved planning and execution of transportation, an optimized fleet and organized warehouse management help reduce the cost of shipping.
Improve Operational Transparency: This suite can strategically overcome limitations that are generally faced by shippers in an ERP system. Through dynamic management, control and visibility, higher transparency is achievable in shipment management.
Manage Dedicated and Private Fleets: Fleet operators who use outside or internal carrier services can effectively manage their fleets with end-to-end transportation support.
Automate Scheduling of Appointments: It enables shipment carriers to schedule their deliveries and shipment pick-up appointments, depending upon the capacity and load-type details. Automation helps minimize unnecessary wastage of time and encourages error-free communications.
Optimized Yard Operations: It enables users to gain improved visibility over the inbound and outbound flow of goods in the warehouse and yard. Thus, yard operations can be optimized, resulting in optimized usage of warehouse capacity and reduced storage costs.
Improved Operational Flexibility: Manhattan’s transport modeling suite uses planning tool sets as well as machine learning. These features help achieve improved flexibility and get rid of complexity in day-to-day operations.
Consistent Network Optimization: Historic, forecasted and other statistics help drive specific sophisticated simulations that help validate and optimize all possible scenarios. This leads to consistent optimizations throughout the transportation networks.
Better Decisions: Manhattan Associate TMS enables decision-makers to precisely analyze the entire transportation network and align resources in the best possible way, helping make better transport policy decisions.
Optimal Execution: Simulation modeling of transportation routes helps planners remove unnecessary tasks related to troubleshooting issues and enables them to focus on tactical and strategic planning. This results in optimal execution day in and out.
Decrease Handling and Transit Times: Planning the entire process and executing it with the help of numerous handy tools and data insights helps decrease handling and transit times.
Less Empty Miles: This suite enables users to match their fleet drivers with the most appropriate loads across the transport network. Doing this in real-time, with a constant back up of crucial data, helps decrease empty miles and maximize equipment utilization.

White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience.
Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined).
Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.
Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.
API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems.
Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform.
Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed.

Smart Transportation Modeling: It empowers users with solutions that help implement important changes to business models while observing their impacts.
Transportation Procurement: The system supports logistics and enables users to source contracts, manage bids and automate procurement, streamlining the bidding process.
Fleet Management: Manhattan TMS boosts fleet efficiency with features focused on safety and compliance. It also leverages machine learning and analytics to support better decision making.
Carrier Management: It provides a comprehensive set of solutions that help maximize driver and customer satisfaction while ensuring that asset utilization and operational costs remain low.
Audit, Bills and Claims: This tool helps maximize savings by transforming automated sources and varied data manuals into one single freight invoice database.
Shipping Planning and Execution: Manhattan Associates transportation management suite offers robust, connectable and scalable solutions to help plan, optimize and execute operations.
Driver Support: This software suite offers maximum support to fleet drivers to help them with all kinds of communication, including dispatch.
Load Analyzer: The load analyzer function helps users analyze and accordingly balance delivery loads across multiple shifts, resources and fleets throughout the entire transport and supply chain.
Invoice Management: It enables fleet owners and clients to manage all invoices and their reconciliation through telemechanics or by a carrier portal.
Customer Training: Training is offered to new and existing customers in a structured learning environment. This enables them to gather knowledge about configuration, solution use, system administration and implementation.

Product Ranking

#54

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TMS Software

#8

among all
TMS Software

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Analyst Rating Summary

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User Sentiment Summary

89%

of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

91%

of users recommend this product

Manhattan TMS has a 'excellent' User Satisfaction Rating of 91% when considering 15 user reviews from 3 recognized software review sites.

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Synopsis of User Ratings and Reviews

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.

Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.

Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.

Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.

Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.

Ease of Use: Users frequently praise the platform's intuitive design and user-friendly interface, highlighting that it simplifies complex tasks such as shipment tracking and carrier management.

Comprehensive Functionality: Manhattan TMS offers a wide range of features, covering various aspects of transportation management, from procurement and planning to execution and settlement, which caters to diverse business needs.

Visibility and Control: The platform provides real-time visibility into shipment status and transportation costs, empowering users with greater control over their supply chain operations and facilitating proactive decision-making.

Scalability and Flexibility: Manhattan TMS is designed to accommodate businesses of all sizes and can be easily scaled to meet evolving requirements, making it a suitable solution for growing companies.

Integration Capabilities: The platform seamlessly integrates with other enterprise systems, such as ERP and WMS, enabling efficient data exchange and streamlined workflows.

Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.

Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.

Limited Customization: The system's rigidity can pose challenges for businesses with unique workflows or industry-specific requirements that necessitate a high degree of customization.

Learning Curve: Manhattan TMS presents a steep learning curve due to its intricate features and functionalities. Users frequently report difficulties in navigating the system and effectively utilizing its capabilities without comprehensive training.

Cost: Implementing and maintaining Manhattan TMS can be expensive, especially for small to medium-sized businesses. The licensing fees, implementation costs, and ongoing support expenses can strain budgets.

Integration Challenges: Integrating Manhattan TMS with existing enterprise systems, such as warehouse management systems (WMS) or enterprise resource planning (ERP) software, can be complex and time-consuming.

Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

Navigating the labyrinth of Transportation Management Systems (TMS) can feel overwhelming, but Manhattan TMS emerges as a compelling contender, offering a robust suite of features designed to streamline transportation and logistics operations. User feedback from the past year paints a picture of a solution celebrated for its ease of use and comprehensive functionality, yet shadowed by concerns regarding its cost and perceived rigidity. Manhattan TMS distinguishes itself through its intuitive interface and extensive capabilities encompassing planning, execution, and tracking. The software's integration with other Manhattan Associates solutions further enhances its appeal, creating a unified ecosystem for managing various aspects of the supply chain. However, the platform's premium pricing and potential lack of flexibility have drawn criticism from some users, particularly those seeking more customizable solutions. These factors are crucial considerations for businesses evaluating TMS options, as they directly impact the software's affordability and adaptability to unique operational requirements. Ultimately, Manhattan TMS appears well-suited for larger enterprises with complex transportation needs and the budget to invest in a top-tier solution. Its comprehensive feature set and integration capabilities can empower these organizations to optimize their transportation networks and achieve significant efficiency gains.

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FAQ

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