Freight Club vs FreightPOP

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Our analysts compared Freight Club vs FreightPOP based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Freight Club Software Tool

Product Basics

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.
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FreightPop is a cloud-based suite that streamlines and optimizes logistics and management for transportation processes. It includes inbound as well as outbound freight and transportation management. It can also seamlessly integrate with existing business systems a company may have, such as ERP and WMS.

By making shipping operations more efficient, it helps reduce cost for 3PLs, retailers, distributors and manufacturers. Features include reporting and analytics, rate shopping, multiple integrations, tracking and more.
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Product Assistance

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Product Insights

  • Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.  
  • Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal. 
  • Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program. 
  • Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships. 
  • Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options. 
  • Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping. 
  • Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking. 
  • Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.  
  • Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages. 
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  • Shipment Inventory and Control: Enables complete visibility and control over all shipments starting from pickup stage to item delivery. Track shipments in real time, share red flag alerts and notifications in real time, and more. 
  • Optimal Carriers: View all shipment carriers in a single dashboard and select the most suitable for the consignment. 
  • Fewer Expenses: Cut shipment cost by 10%-30% according to the vendor by viewing and comparing multiple carriers, modes and discounted rates to select the best out of the lot. 
  • Streamlined BOLs: Create, customize, access and print shipping labels and BOLs for shipping carriers, ocean freight and international air carriers. 
  • Accurate Invoices: Reduce the chances of errors in shipping invoices and save time and effort with automated invoicing. Regular and simplified auditing removes duplicate charges, incorrect classifications and more. 
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  • White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience. 
  • Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined). 
  • Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.  
  • Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.  
  • API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems. 
  • Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform. 
  • Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed. 
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  • Rate Shopping: Facilitates comparison among foresight rates and optimal carrier services to choose the best carrier rates. Consolidates carrier names, mode, days, discounted rates and other details on a single page. 
  • Quick Implementation: Quickly add carriers, set up integrations and carry out the implementation process to start shipping in a few minutes. 
  • BOLs and Labels: Create shipping labels, BOLs and international documents including packing slips, invoices, customs forms and more. 
    •  Print for all carriers such as Fedex. 
    •  Print labels for intermodal, FTL and LTL carriers. 
    •  Print AWBs and SLIs for ocean freight and international air carriers. 
  • Centralized Inventory Tracking: Track inbound and outbound shipments in real time, filter shipments based on categories, send red flag updates and view shipment details. Provides multileg visibility including third-party shipments. 
  • Reporting and Analytics: Customized reporting capabilities help analyze and optimize efficiency and freight expenses across all modes and carriers. Assists in detailed comparison with historical data to create improved strategies. 
  • Integrations: Provides a variety of integrations and carriers to choose for the business. Also connects with common business software used including CRM, inventory systems, WMS and ERP. 
  • Batch Shipping: Enables processing a large number of shipments within a matter of minutes and helps determine the least costly choice to incur minimum spendings per freight batch. 
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Product Ranking

#54

among all
TMS Software

#60

among all
TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 40 reviews
Excellent User Sentiment 29 reviews
89%
of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

90%
of users recommend this product

FreightPOP has a 'excellent' User Satisfaction Rating of 90% when considering 29 user reviews from 1 recognized software review sites.

4.45 (40)
4.52 (29)

Awards

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SelectHub research analysts have evaluated FreightPOP and concluded it earns best-in-class honors for Transportation Order Management and Integration and Extensibility. FreightPOP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Transportation Order Management Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.
Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.
Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.
Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.
Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.
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Streamlined Shipping Processes: FreightPOP helps users save time by automating tasks like generating shipping labels and documents, which reduces manual data entry and the risk of errors.
Improved Visibility and Tracking: The platform provides real-time shipment tracking and visibility, allowing users to monitor their shipments' progress and proactively address any potential issues.
Cost Savings: FreightPOP helps users optimize shipping costs by providing tools for comparing carrier rates, identifying the most cost-effective shipping options, and consolidating shipments.
Enhanced Customer Service: The platform's tracking and visibility features enable users to provide their customers with accurate and up-to-date information about their shipments, improving customer satisfaction.
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Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.
Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.
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Customer Support: Users have reported challenges in getting timely and effective assistance from FreightPOP's customer support, leading to frustration and delays in resolving issues.
System Performance: Instances of system slowdowns and glitches have been noted, impacting user productivity and efficiency. This can be particularly disruptive for time-sensitive logistics operations.
Usability: Some users find the platform's interface to be less intuitive than desired, requiring a steeper learning curve and potentially hindering user adoption within organizations.
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Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

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Navigating the sea of Transportation Management Systems (TMS) can feel overwhelming, but FreightPOP emerges as a contender worth considering, especially for businesses seeking an intuitive and efficient solution. User feedback over the past year paints a picture of a platform celebrated for its user-friendliness and ability to streamline freight management processes. Reviewers frequently highlight the ease of setup and the short learning curve, enabling teams to quickly adapt and integrate the software into their workflows. The platform's ability to efficiently manage both inbound and outbound shipments, encompassing parcel and freight, further solidifies its value proposition for businesses with diverse shipping needs. However, like any software, FreightPOP isn't without its shortcomings. Some users point to a relative lack of features compared to more established competitors, potentially limiting its suitability for businesses with highly complex logistics requirements. Additionally, the pricing structure has drawn some criticism, with some users finding it comparatively expensive. Despite these drawbacks, FreightPOP's strengths in user experience and core TMS functionalities make it a compelling option for small to medium-sized businesses seeking to optimize their freight management without the complexity of feature-rich, enterprise-grade solutions. The responsive customer support team is frequently praised for its promptness and effectiveness in resolving issues, further enhancing the overall user experience. Ultimately, FreightPOP strikes a balance between ease of use, essential features, and customer support, making it a valuable tool for businesses looking to enhance their shipping efficiency and visibility.

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