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Freight Club vs Alpega TMS

Last Updated: November 25th, 2024

Our analysts compared Freight Club vs Alpega TMS based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Freight Club is a multi-carrier freight shipment platform that offers competitive pricing, carrier and service optimization, and detailed shipment tracking. The vendor provides real-time freight quotes for efficient fleet monitoring. It also helps select carriers and assigns appropriate work by choosing the optimal partner from an extensive carrier network based on size, durability and previous work records.

The vendor provides LTL, ground and parcel shipping, full truckload shipping, white glove delivery services, freight claim management services and shipping insurance services. It helps reduce damages and claims with analytics matching SKUs to carriers with the lowest damage rate.

Alpega TMS, a cloud-based SaaS platform, enables shippers from multiple industries to manage and optimize transportation. Key inclusions are sourcing and procurement, transportation planning, order and cost management, live visibility, reporting and analytics. It helps reduce carbon footprint, lower freight spending, improve capacity utilization and achieve higher ROI. Automated workflows and live fleet tracking capabilities help save time and manual effort on administration and divert focus to informed decision-making.

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Small

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Chromebook

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Cloud

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Product Assistance

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24/7 Live Support

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Product Insights

Reduce Costs: Reduce overage fees on packages close to parcel limitations. Reduce overage fees on returns for parcels at risk of being considered LTL when repackaged and shipped by the end consumer. Receive savings compared to standard carrier liability coverage while avoiding common fine print restrictions using shipping insurance.
Improve Customer Experience: Offer additional delivery services like white glove delivery that comes with other services like item delivery and assembly or package removal.
Support Sustainable Solutions: Reduce carbon emissions by sharing space with other shipments. Offset emissions with the free carbon offsetting program.
Elevate Branding: Elevate consumer experiences and the overall brand image using white glove delivery. Build white glove services into pricing to provide the best delivery experience by default and develop good customer relationships.
Provide More Options at Checkout: Make the brand more competitive online and increase sales by providing multiple delivery options.
Ship Small Packages: Ship small packages faster and at lower costs than other freight methods like LTL and FTL shipping.
Mitigate Risk: Reduce the number of touchpoints between dispatch and delivery, reducing damage. Pair the shipments with the best carrier for that SKU. Stay in the loop at every step with real-time tracking.
Manage Freight Claims: Manage freight claims through advanced technology that allows recording, filing and disputing claims. Increase claims payout rates up to 97% with the help of logistics professionals.
Get Shipping Insurance: Protect shipments against losses like damages, porch piracy and lost items. Mitigate risks and cover additional expenses, including expedited reshipment and concealed damages.

Cost Reduction: Alpega TMS optimizes route planning and load consolidation, leading to significant savings on fuel and labor costs.
Enhanced Visibility: Real-time tracking and monitoring of shipments provide complete transparency, allowing for proactive issue resolution.
Improved Compliance: The software ensures adherence to regulatory requirements by automating documentation and audit trails.
Increased Efficiency: Streamlined workflows and automated processes reduce manual tasks, freeing up time for strategic activities.
Better Customer Service: Accurate delivery estimates and real-time updates enhance customer satisfaction and trust.
Scalability: Alpega TMS can easily scale with your business, accommodating growth without the need for significant additional investment.
Data-Driven Decisions: Comprehensive analytics and reporting tools provide actionable insights, helping to make informed business decisions.
Risk Mitigation: Predictive analytics and risk management features help identify potential disruptions and mitigate their impact.
Collaboration: The platform facilitates seamless communication and collaboration between shippers, carriers, and other stakeholders.
Environmental Impact: Optimized routes and load planning contribute to reduced carbon emissions, supporting sustainability goals.

White Glove Delivery: Ship luxury products that require additional handling care and reduce damage rates. Add luxury to branding with a luxurious end-consumer experience.
Parcel Shipping: Ship small parcels (less than 150lbs) and overcome dimension limitations (including packages over 165 inches in length and girth combined).
Real-Time Tracking: Track shipments using the tracking code generated by the app. Get branded tracking pages and stay connected with customers.
Quoting and Booking: Leverage the extensive network of specialty, parcel and parcel LTL carriers on a single platform.
API Integration: Leverage the API technology to scale business using automated fulfillment that directly integrates with back systems.
Data and Analytics: View important metrics with the 30-day report. Check average spend, transit days, daily ship spend and carbon offsetting progress directly on the platform.
Automatic Bills of Lading: Automatically generate bills of lading (BoLs) every time an order is placed.

Sourcing and Procurement: Help identify suitable carriers for individual projects. Automatically collect and evaluate data while inviting trusted carriers. Conduct successful RFPs and RFIs.
Transport Planning: Leverage advanced tools, including historical data and forecasting, to plan long-term strategic measures for facility locations and networks. Devise optimum modes and routes to fine-tune daily operations and shipments.
Order Management: Automatically implement orders with centralized transportation flows in one portal. Upload documentation with their order in a few clicks. Receive customized notifications in real time for order delays and status changes.
Cost Management: Offers live visibility into spending, including a detailed view of freight expense types. Automatically generate freight cost claims, credit notes and invoices. Supports multiple measurement units, VAT, exchange rates and international currencies.
Real-Time Visibility: Track and monitor vehicles from order pickup to the point of delivery. Receive ETAs and updates for delays and facilitate exception management. Live order status data integrates with shipment data for a comprehensive view in a single dashboard.
Reporting and Analytics: Access interactive reports with actionable insights on crucial transportation metrics. Includes carrier scorecards, individual performance, supplier evaluation, order rejections and freight cost. Directly imports data from automated workflows and offers standardized visibility across the channel.

Product Ranking

#54

among all
TMS Software

#78

among all
TMS Software

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Analyst Rating Summary

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User Sentiment Summary

89%

of users recommend this product

Freight Club has a 'great' User Satisfaction Rating of 89% when considering 40 user reviews from 1 recognized software review sites.

82%

of users recommend this product

Alpega TMS has a 'great' User Satisfaction Rating of 82% when considering 125 user reviews from 3 recognized software review sites.

4.45 (40)

4.11 (61)

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4.1 (61)

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4.0 (3)

Awards

Synopsis of User Ratings and Reviews

Simplified Shipping: Freight Club streamlines shipping operations by consolidating quoting, booking, tracking, claims, and protection on a single platform.

Cost Savings: The platform offers access to enterprise-level rates from a network of over 40 LTL, Parcel, and FTL carriers, enabling businesses to secure competitive shipping costs.

Data-Driven Insights: Freight Intel, the platform's analytics dashboard, provides users with comprehensive data analysis tools to track shipping performance and identify optimization opportunities.

Reliable Carrier Network: Freight Club partners with a curated selection of vetted carriers, ensuring reliability and minimizing the risk of shipping disruptions.

Seamless Integration: A robust API allows for easy integration with existing business systems, streamlining workflows and data synchronization.

Improved Visibility: Users appreciate the enhanced visibility into their transportation operations, enabling them to track shipments, monitor carrier performance, and identify potential bottlenecks.

Streamlined Operations: Alpega TMS helps streamline transportation planning and execution, automating tasks such as carrier selection, route optimization, and freight auditing.

Cost Savings: Users report significant cost savings through optimized routing, improved carrier negotiations, and reduced administrative overhead.

Enhanced Collaboration: The platform facilitates seamless collaboration between shippers, carriers, and other stakeholders, improving communication and coordination throughout the transportation process.

Limited International Coverage: Freight Club primarily focuses on shipping within the USA, which might not suit businesses with international shipping needs.

Potential Feature Gaps: While Freight Club offers a comprehensive suite of features, specific niche functionalities might be absent, requiring businesses to rely on additional tools.

Cumbersome User Interface: Users have reported that the interface is not intuitive and requires extensive training to use effectively. This can lead to frustration and decreased productivity for employees who are new to the system.

Limited Customization Options: Alpega TMS offers limited customization options, making it difficult for businesses to tailor the system to their specific needs. This can be a major drawback for companies with unique workflows or complex transportation requirements.

Integration Challenges: Integrating Alpega TMS with existing business systems can be challenging, requiring significant time and resources. This can delay implementation and hinder the seamless flow of information between different departments.

Is Freight Club the freight train to shipping success, or does it run off the rails? User reviews from the last year paint a largely positive picture of Freight Club, praising its user-friendly interface and comprehensive features that streamline shipping operations. Users rave about the platform's ability to simplify complex tasks, such as obtaining quotes from multiple carriers and managing shipments, all within a single, intuitive dashboard. The analytics dashboard, Freight Intel, receives particular praise for its in-depth data insights, allowing businesses to optimize carrier selection and identify cost-saving opportunities. However, some users have pointed out areas for improvement. For instance, occasional issues with carrier communication and claims processing have been reported, highlighting the need for Freight Club to strengthen its carrier partnerships and streamline its claims resolution process. Despite these minor drawbacks, Freight Club is lauded for its exceptional customer support, with users consistently highlighting the team's responsiveness and willingness to go the extra mile to resolve issues. Overall, Freight Club emerges as a robust shipping solution best suited for medium to large-sized retailers seeking to streamline their shipping processes and unlock cost savings. Its intuitive design, comprehensive features, and strong customer support make it a compelling choice for businesses looking to optimize their shipping operations and enhance customer satisfaction.

User reviews from the past year suggest a generally positive sentiment towards Alpega TMS, praising its user-friendly interface and comprehensive suite of features for managing transportation operations. Users specifically appreciate the platform's ability to streamline shipment tracking and enhance overall efficiency. However, the absence of specific details regarding comparative strengths, weaknesses, and differentiating factors makes it challenging to thoroughly assess Alpega TMS's standing against competitors like Oracle Transportation Management or Blue Yonder TMS. Without further insights into user experiences related to specific aspects such as cost-effectiveness, integration capabilities, or customer support responsiveness, it becomes difficult to pinpoint the ideal user profile for Alpega TMS. While the available information suggests potential suitability for businesses seeking to improve transportation management efficiency, a more in-depth analysis of user feedback is necessary to provide a definitive recommendation. Remember that software is constantly evolving, so checking the latest reviews and comparisons is always a good idea.

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FAQ

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