C.H. Robinson vs Navisphere

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Our analysts compared C.H. Robinson vs Navisphere based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

C.H. Robinson Software Tool
Navisphere Software Tool

Product Basics

CH Robinson is cloud-based and offers technology, transportation network and intensive guidance to support supply chain and logistics businesses. Its specialties include global logistics transportation, supply chain and procurement management. Shippers can leverage freight services such as air, flatbed, intermodal, LTL, ocean and rail with temperature-controlled carriers.

Its supply chain modules include warehousing, consulting, last mile and cross-border deliveries, and custom guidance and compliance. It offers region-specific logistics services to companies of all sizes and types across Asia, Europe, Latin America, North America, Oceania and South Asia.
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Navisphere is a comprehensive solution designed to streamline transportation management tasks, offering robust capabilities for shipment tracking, carrier management, and logistics optimization. It is particularly well-suited for industries such as retail, automotive, and healthcare. The platform's unique benefits include real-time visibility into shipments, advanced analytics for better decision-making, and seamless integration with existing enterprise systems. Popular features include automated load matching, dynamic pricing, and detailed reporting tools, which enhance operational efficiency and cost-effectiveness.

Compared to similar products, Navisphere stands out for its user-friendly interface and extensive network of carriers, which users frequently praise for improving their logistics operations. Pricing is customized based on specific user needs. For specific details, get in touch for a tailored quote. Overall, Navisphere offers a powerful and flexible solution for businesses looking to optimize their transportation management processes.
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Product Insights

  • Improve Visibility: Leverage end-to-end supply chain visibility, from order placement and processing to delivery. 
  • Facilitate Customs: Ensure trade compliance by decreasing uncertainty and simplifying compliance management. Offers more than 100 licensed custom brokers and 800 cross-border expert assistance to guide cross-border shipments and transactions. 
  • Customer Satisfaction: Improve customer experiences with live shipment tracking, suitable carriers and modes, and lower claims damage. Improve delivery and last-mile connectivity with vetted carrier networks. 
  • Reduce Administrative Work: Eliminate unnecessary manual administration and focus on planning with shipment transparency along with streamlined workflows. 
  • Minimize Cost: Lower supply chain expenses by approximately 7-10% with expert guidance available anytime. Compare and choose reliable carriers with the best rates using a carrier load board network within North America. 
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  • Cost Efficiency: Optimizes route planning and load consolidation, reducing fuel consumption and transportation costs.
  • Improved Compliance: Ensures adherence to regulatory requirements by automating documentation and reporting processes.
  • Enhanced Collaboration: Facilitates seamless communication between shippers, carriers, and customers, improving overall supply chain coordination.
  • Data-Driven Insights: Offers comprehensive analytics and reporting tools to identify trends, inefficiencies, and opportunities for improvement.
  • Scalability: Easily adapts to the growing needs of businesses, whether managing a few shipments or thousands.
  • Risk Management: Identifies potential disruptions and provides contingency plans to mitigate risks, ensuring smoother operations.
  • Customer Satisfaction: Enhances service levels by providing accurate delivery estimates and proactive communication with customers.
  • Resource Optimization: Allocates resources more effectively, reducing idle time and maximizing asset utilization.
  • Environmental Impact: Promotes sustainable practices by optimizing routes and reducing carbon emissions.
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  • Freight: Access customized solutions to handle multiple freight shipment types.
    • Air: Includes space and scheduling services through passenger and cargo planes using existing carrier relationships. The Global Carrier Management program provides consistent access to daily departure schedules for all air freights.
    • Flatbed: Choose from vetted cross-border flatbeds and specialized equipment, with on-request expert guidance.
    • Intermodal: Offers numerous cross-border, expedited and drayage and port services for simplified intermodal shipping globally.
    • LTL: Provides common LTL carriers to consolidate and deconsolidate freights as per space requirements. Includes expedited carriers, last-mile deliveries and insurance.
    • Ocean Shipping: Expert assistance to help analyze freight characteristics and strategize accordingly. Services include full container load, less than container load, buyer’s consolidation and expedited FCL services on Trans-Atlantic Westbound Trade lanes.
    • Rail Shipping: Provides rail shipment carrier options across Europe and Asia. Includes GPS-enabled block trains for location transparency and door-to-door services beyond the railyard.
    • Truckload: Support truckload strategies with a managed carrier pool of more than 73,000 contract carriers in North America. Supports truckload RFP operations and offers real-time tracking capabilities globally.
    • Temperature Controlled: Access a monitored network of temperature-controlled carriers on contract. Carriers are customized to sustain and deliver product and temperature-specific requirements while staying STF compliant. A team of 8,000 experts is available to handle sensitive freight.
    • Small Parcel: Offers dedicated service for seamless and cost-efficient small parcel deliveries across North America. Parcel intelligence technology provides in-depth insights to support RFP analysis, business intelligence analytics, freight payments and audits.
  • Supply Chain and Logistics:
    • Consolidation: Includes freight, retail and automotive consolidation, with forward distribution. Combine multiple-supplier orders into single shipments with pre-paid supplier and retail-direct programs.
    • Cross-Border: Provides special assistance for intra-Canada and intra-Mexico shipments. Choose between OEA and C-TPAT compliant contract carriers for mitigating shipment-related risks within intra-Mexico shipments.
    • Customs and Trade Compliance: Offers multiple services such as customs brokerage and CARM advisory, import and export compliance consulting, including assistance for trade policy auditing.
    • Last Mile: Leverage last-mile deliveries across North America. Includes curbside, in-home room of choice, in-home package removal and product assembly services.
    • Managed Procurement: Access managed procurement tools for supply chain analysis, SKU translation and order consolidation, and track and trace orders to their store locations.
    • Project Logistics: Offers logistic management solutions across South Asia, North America, Europe, the UK, Oceania and Latin America. Assists with risk assessment, holistic project management, live tracking and global multimodal solutions.
    • Consulting: Leverage live guidance from industry experts on program management, procurement, engineering, data as a service, strategic planning and trade compliance.
    • TMS: Provides customizable and dedicated small business, global services and TMS solutions. Automates transportation and supply chain management across different regions, transportation modes and channels.
    • Warehousing: Access secure warehouse spaces at crucial locations along border sides. Supports product dispersal after meeting compliance requirements.
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  • Real-Time Visibility: Provides up-to-the-minute tracking of shipments, allowing users to monitor the status and location of their freight in real time.
  • Automated Carrier Selection: Utilizes algorithms to automatically select the most efficient and cost-effective carriers based on predefined criteria.
  • Integrated Communication Tools: Facilitates seamless communication between shippers, carriers, and customers through integrated messaging and notification systems.
  • Customizable Reporting: Offers robust reporting capabilities that can be tailored to meet specific business needs, providing insights into key performance metrics.
  • Freight Audit and Payment: Streamlines the auditing and payment process by automatically verifying freight bills and processing payments.
  • Load Optimization: Optimizes load planning to maximize space utilization and minimize transportation costs, ensuring efficient use of resources.
  • Compliance Management: Ensures adherence to regulatory requirements and industry standards through automated compliance checks and documentation.
  • Multi-Modal Support: Supports various modes of transportation, including truckload, less-than-truckload, intermodal, and air freight, providing flexibility in logistics planning.
  • Scalability: Designed to scale with business growth, accommodating increasing volumes and complexity without compromising performance.
  • Data Security: Employs advanced security measures to protect sensitive data, ensuring confidentiality and integrity of information.
  • Mobile Accessibility: Offers mobile applications that allow users to access the platform and manage logistics operations from anywhere, at any time.
  • Integration Capabilities: Easily integrates with existing enterprise systems such as ERP, WMS, and CRM, ensuring seamless data flow across the organization.
  • Customer Portal: Provides a dedicated portal for customers to track shipments, view documents, and communicate with service providers, enhancing customer experience.
  • Analytics and Insights: Leverages advanced analytics to provide actionable insights, helping businesses make informed decisions and optimize their supply chain strategies.
  • Exception Management: Identifies and manages exceptions in the logistics process, enabling quick resolution of issues to maintain smooth operations.
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Product Ranking

#16

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#32

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TMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

C.H. Robinson
Navisphere
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Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 54 80 54 81 81 75 87 41 0 25 50 75 100
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Synopsis of User Ratings and Reviews

Extensive Carrier Network: C.H. Robinson boasts a vast network of carriers, providing shippers with more options and flexibility to move their freight efficiently. This can lead to better rates and improved service levels.
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Easy to Use: Many users praise the interface for being clean and intuitive, making it simple to learn even for teams with mixed levels of technical expertise.
Real-Time Tracking: Knowing where your shipments are at all times reduces uncertainty and allows for proactive problem-solving.
Full Shipment Lifecycle Management: Navisphere handles everything from initial booking to final delivery and payment, streamlining the entire process within a single system.
Process Automation: The platform can automate tasks like carrier selection and route optimization, freeing up time for your team to focus on more strategic initiatives.
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Limited Visibility and Control: Users have expressed concerns regarding the platform's lack of real-time tracking and limited shipment visibility, making it challenging to proactively address potential issues and optimize supply chain operations.
Technology and Integration Challenges: The platform's user interface and integration capabilities have been cited as areas for improvement. Users have reported difficulties with system navigation, data synchronization, and compatibility with existing enterprise systems, leading to inefficiencies and frustration.
Customer Support Concerns: Some users have raised concerns about the responsiveness and effectiveness of customer support, particularly in resolving complex issues or providing timely assistance. This can impact user satisfaction and the overall experience with the platform.
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Limited Advanced Features: Some users report that Navisphere lacks certain advanced functionalities beyond the basics of shipment tracking and carrier management, potentially limiting its suitability for businesses with highly specialized needs.
Initial Data Access Complexity: A few users have found the initial process of accessing and navigating data within the system to be confusing, which could lead to a steeper learning curve for new adopters.
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C.H. Robinson's software has received mixed reviews from users over the past year, with some praising its comprehensive features and others criticizing its complexity and customer support. Users appreciate the platform's ability to manage various aspects of transportation and logistics, including shipment tracking, carrier management, and freight quoting. The software's strength lies in its extensive network of carriers and its ability to provide real-time visibility into shipment status. However, some users find the interface to be overwhelming and difficult to navigate, particularly for those new to transportation management systems. Additionally, customer support has been cited as a weakness, with users reporting long wait times and unhelpful responses. Compared to similar products, C.H. Robinson stands out for its vast network and global reach, making it suitable for businesses with complex shipping needs. However, its complexity and customer support issues may deter smaller businesses or those seeking a more user-friendly experience. Ultimately, C.H. Robinson's software is best suited for large enterprises with extensive transportation requirements and dedicated personnel to manage the platform effectively.

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Is Navisphere a "captain" among transportation management systems, or will it leave you feeling lost at sea? User reviews from the past year indicate that Navisphere is a robust and reliable TMS solution, particularly praised for its user-friendly interface, real-time visibility, and comprehensive features. Users find the platform easy to navigate and appreciate the real-time tracking functionality, which provides transparency into their supply chain operations. Navisphere helps users effectively manages the entire shipment lifecycle, from planning and optimization to execution and freight payment, streamlining logistics for businesses of all sizes.However, a few users have mentioned that the dashboards, while functional, are somewhat basic and could benefit from more advanced analytics and customization options. Additionally, there is a learning curve associated with the software, especially when accessing specific data points like detailed truck or driver information. While the basic version of Navisphere offers a solid set of features, larger enterprises might require the advanced functionalities found in the premium versions, which could incur additional costs. For example, integrating Navisphere with a legacy warehouse management system might require a more advanced version of the software.Despite these minor drawbacks, Navisphere stands out for its seamless integration capabilities with other enterprise systems like ERP and other TMS platforms, a feature often highlighted as a key differentiator by users. This integration reduces manual data entry and improves data accuracy, ultimately leading to increased efficiency and cost savings. Navisphere is best suited for businesses seeking a user-friendly TMS solution with real-time visibility and robust integration capabilities. Its comprehensive features make it an ideal choice for companies looking to streamline their transportation and logistics operations, optimize their supply chain, and improve their bottom line. However, businesses with complex needs and those requiring highly customizable dashboards might need to consider the more advanced versions or explore alternative solutions.

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