Aljex vs Rose Rocket

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Our analysts compared Aljex vs Rose Rocket based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Aljex Software Tool

Product Basics

Based in the cloud, Aljex’s freight brokering software is mobile and accessible from anywhere at any time. It’s customizable and works with businesses of all sizes. It’s built to scale with a business as it grows and adapts alongside its unique requirements.

A free update in November of 2016 called Aljex-Vision increased homepage speed, added map views, introduced exception filters and further boosted the accuracy of calculating brokerage percentages.
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Rose Rocket facilitates end-to-end management of transportation operations. It assists service providers in improving communications with clients, customers and systems. Its order management features enable transportation and freight providers to manage crucial steps within the order processing setup.

Dedicated customer and partner portals, a driver mobile app, real-time visibility into shipments, planning and dispatching modules, real-time reporting, and consolidated billing and invoicing are some other features.
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$350 Monthly
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Tailored to your specific needs
$233 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Control: Live low-tracking page utilities let users navigate Aljex’s homepage easily. Color coding and filter options help users stay organized. 
  • Real-time Information: All information regarding brokers can be handled from anywhere. 
  • Scalable System: Aljex TMS is developed to be scalable and customize itself to match a brokerage’s requirements, making it a perfect fit for companies of all sizes. 
  • Leverage Report Templates: Users can choose from over 100 report templates, or create their own. These reports can combine web pages, graphs, and excel spreadsheets. 
  • Customizable Homepage: A drag-and-drop feature lets users customize the portal’s homepage without ever touching a line of code. 
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  • Improved Efficiency: Streamline operations by automating repetitive tasks, reducing manual data entry, and minimizing errors.
  • Enhanced Visibility: Gain real-time insights into your supply chain with live tracking and status updates, allowing for better decision-making.
  • Better Communication: Facilitate seamless communication between dispatchers, drivers, and customers through integrated messaging and notifications.
  • Cost Savings: Optimize routes and load planning to reduce fuel consumption and operational costs, leading to significant savings.
  • Scalability: Easily scale your operations as your business grows, without the need for extensive additional resources or infrastructure.
  • Customer Satisfaction: Provide customers with accurate delivery times and proactive updates, enhancing their overall experience and trust in your service.
  • Data-Driven Decisions: Utilize comprehensive analytics and reporting tools to make informed decisions based on real-time data and historical trends.
  • Regulatory Compliance: Ensure compliance with industry regulations and standards through automated documentation and record-keeping.
  • Resource Optimization: Maximize the utilization of your fleet and workforce, ensuring that resources are used efficiently and effectively.
  • Integration Capabilities: Seamlessly integrate with other business systems such as accounting, CRM, and ERP, creating a unified workflow.
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  • Cloud-Based: Since Aljex is a cloud-based tool, data can be accessed from anywhere. It also provides expanded security and an easier setup. 
  • Risk-Free Plans: Its plans do not involve many risks and come with no long-term commitments. This results in low start-up costs and quick deployment. 
  • Billing Tools: The system provides tools that boost invoicing accuracy along with support for accounts payable and receivables. 
  • Customer Profiles: Aljex is an efficient system that plays a pivotal role in making sure that credit limits, thresholds and online tracking can be viewed quickly while maintaining a positive user experience. 
  • 3rd Party Integration: The app supports over 90 integrations, including Google mapping, weather, traffic and more. 
  • Load Board Posting: It automatically populates data to an accessible location giving brokers the ability to find and input critical information quickly. 
  • Automatic Notifications It can push available loads, status reports and AP information via email, fax, text and phone applications. 
  • Quote System: The tool comes with an automated client quote system, which plays a major role in expediting the decision making process. 
  • Dashboard Designer: The dashboard can be customized to match a user’s needs. Users can quickly view important information about individual loans at a glance. 
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  • Order Management: Allows quick confirmation of transit rates and response to quotes. Filter and find information required by searching through the order history. 
  • Request Spot Quotations: Assists freight managers with obtaining order rate confirmations and comparing rates on a single page. 
  • Alerts and Notifications: Stay informed and get order process updates at all times with email notifications. 
  • Tracking and Updates: Streamlines order tracking and tracing through location updates in real time. 
  • Online Payments: Freight managers can receive payments quickly and on time through integrated billing and invoicing tools. 
  • Integrations: Simplifies processes through easy integration with most business systems for business analytics, accounting, telematics and more, as well as industry-specific tools. Integrations include QuickBooks, Samsara, Office 365, Oracle and more. 
  • Analytics: Provides access to customers so they can view self-service reports that include statistics such as total spendings, on-time percentage, total shipments and more. 
  • Product Updates: Releases updates for order management, the portal and dispatch tools every two weeks to provide better tools and assistance to clients. 
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Product Ranking

#11

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TMS Software

#82

among all
TMS Software

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User Sentiment Summary

Good User Sentiment 42 reviews
Excellent User Sentiment 58 reviews
72%
of users recommend this product

Aljex has a 'good' User Satisfaction Rating of 72% when considering 42 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Rose Rocket has a 'excellent' User Satisfaction Rating of 94% when considering 58 user reviews from 2 recognized software review sites.

2.2 (16)
n/a
4.38 (13)
4.69 (29)
4.5 (13)
4.7 (29)

Awards

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Rose Rocket stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy-to-Use Interface: Users praise Aljex for its intuitive and user-friendly interface, making it easy to navigate and find the information they need. For example, many users appreciate the straightforward layout of the load board, which allows them to quickly identify potential loads.
Strong Customer Support: Aljex is known for its responsive and helpful customer support team. Users often highlight the quick resolution of issues and the willingness of support staff to go the extra mile to assist them.
Comprehensive Features: Aljex offers a wide range of features that cater to the needs of various trucking businesses. Users appreciate the ability to manage loads, track shipments, and generate reports all within one platform. For instance, the load board integration allows users to easily find and book loads, while the GPS tracking feature provides real-time visibility into their fleet's location.
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Easy to Use: Users consistently praise Rose Rocket's intuitive interface, making it easy to navigate and manage shipments, even for those new to TMS software.
Reliable Tracking: Rose Rocket provides real-time shipment tracking, allowing users to monitor their goods' progress and stay informed about potential delays.
Strong Customer Support: Users appreciate the responsive and helpful customer support team, which is available to assist with any questions or issues that arise.
Cost-Effective: Rose Rocket offers competitive pricing, making it an attractive option for businesses of all sizes.
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Limited Carrier Network: Some users have reported difficulty finding carriers in certain regions, particularly for specialized freight types. This can lead to delays in finding suitable transportation options.
Customer Support Issues: Several users have expressed frustration with the responsiveness and helpfulness of Aljex's customer support team. This can be a major pain point when dealing with urgent issues or technical difficulties.
User Interface Challenges: Some users have found the Aljex interface to be clunky and difficult to navigate, especially for complex tasks like route optimization or load management. This can lead to wasted time and frustration.
Integration Limitations: Aljex's integration capabilities with other business systems, such as accounting software or warehouse management systems, have been reported as limited by some users. This can create data silos and hinder overall efficiency.
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Limited Integrations: Rose Rocket doesn't integrate with many popular project management tools, making it difficult to use alongside existing workflows.
Steep Learning Curve: The interface can be confusing and overwhelming for new users, requiring significant time investment to master.
Lack of Customization: Rose Rocket offers limited options for customizing workflows and reports, making it difficult to tailor the platform to specific needs.
Poor Customer Support: Users have reported slow response times and unhelpful solutions from customer support, making it difficult to resolve issues.
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User reviews from the past year highlight a mixed bag of opinions about Aljex. On the plus side, users praise its robust automation capabilities, particularly for tasks like order entry, dispatching, and invoicing. Many users find that Aljex significantly reduces manual data entry, minimizes errors, and speeds up processes. The platform's integration with various accounting systems like QuickBooks is also frequently commended. However, some users express concerns about Aljex's user interface, finding it somewhat outdated and less intuitive than some newer TMS options in the market. A few users also mention occasional glitches and slow loading times, which can be frustrating. Aljex differentiates itself through its deep integration with the Descartes MacroPoint network, providing real-time shipment tracking and visibility. This feature is particularly valuable for businesses that prioritize transparency and require up-to-the-minute information on their shipments. Overall, Aljex appears to be a good fit for small to mid-sized freight brokers and transportation providers who handle a high volume of shipments and need a system to automate their core processes. However, businesses prioritizing a modern user interface and seamless user experience might find Aljex's somewhat dated interface a drawback.

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Will Rose Rocket TMS help your business blossom, or will it fail to launch? User reviews from the past year reveal a mixed bag. While many appreciate Rose Rocket's modern and user-friendly interface, its automation features, particularly for order management and dispatching, are frequently commended as significant strengths. Users highlight the time saved and efficiency gained, allowing them to focus on growth. The integrated Customer Portal, providing order tracking and document access, is another plus, enhancing transparency and customer satisfaction. However, some users express concerns about limited customization options and occasional glitches, particularly with integrations. Compared to competitors, Rose Rocket is often praised for its strong customer support and ease of use, making it a good fit for small to mid-sized carriers seeking an intuitive TMS solution to streamline operations. Larger enterprises with complex needs might require more customization than Rose Rocket currently offers.

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