Home > TMS Software > Aljex > Aljex vs RateLinx

Aljex vs RateLinx

Last Updated: November 18th, 2024

Our analysts compared Aljex vs RateLinx based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Based in the cloud, Aljex’s freight brokering software is mobile and accessible from anywhere at any time. It’s customizable and works with businesses of all sizes. It’s built to scale with a business as it grows and adapts alongside its unique requirements.

A free update in November of 2016 called Aljex-Vision increased homepage speed, added map views, introduced exception filters and further boosted the accuracy of calculating brokerage percentages.

Ratelinx is a logistics data and technology provider that helps its users manage operations, drive better results and reduce costs. Organizations can utilize intelligent transportation management, real-time visibility, freight audit and advanced analytics to strengthen data insights across logistics, planning, execution, tracking and payment procedures.

It offers robust modules to obtain inbound transparency, track shipments globally and boost shipment efficiency. Businesses can extend better multimodal services, control and planning resources through accurate predictability.

$350 Monthly

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$15,000 Monthly

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Product Insights

Increase Control: Live low-tracking page utilities let users navigate Aljex’s homepage easily. Color coding and filter options help users stay organized.
Real-time Information: All information regarding brokers can be handled from anywhere.
Scalable System: Aljex TMS is developed to be scalable and customize itself to match a brokerage’s requirements, making it a perfect fit for companies of all sizes.
Leverage Report Templates: Users can choose from over 100 report templates, or create their own. These reports can combine web pages, graphs, and excel spreadsheets.
Customizable Homepage: A drag-and-drop feature lets users customize the portal’s homepage without ever touching a line of code.

Seamless Implementation: Leverage rapid deployment process with low internal IT requirement and no service or change fees to reduce implementation costs. Provides the latest software with auto-updates and manages rate changes.
Increase Profitability: Minimize working capital with improved inventory, budgeting and forecasting. Competition and process automation drive margin enhancements and reduce costs.
Improve Services: Improve services, minimize expenses and encourage overall business development with insight-driven tools. Measure and monitor performance using advanced analytics capabilities.
Real-Time Visibility: Enhance customer experience, optimize transit times and improve on-time delivery to drive sustainable growth. Ensure complete connectivity and data quality for all suppliers. Provides alerts about critical exceptions like missed pick-ups and late deliveries.
Enhanced Data Quality: Provides in-depth and timely insights across logistics processes with the data quality engine. Onboard data sources and cleanse, normalize and standardize information for reliable outcomes. Continuously monitors data for errors with AI and machine learning algorithms.

Cloud-Based: Since Aljex is a cloud-based tool, data can be accessed from anywhere. It also provides expanded security and an easier setup.
Risk-Free Plans: Its plans do not involve many risks and come with no long-term commitments. This results in low start-up costs and quick deployment.
Billing Tools: The system provides tools that boost invoicing accuracy along with support for accounts payable and receivables.
Customer Profiles: Aljex is an efficient system that plays a pivotal role in making sure that credit limits, thresholds and online tracking can be viewed quickly while maintaining a positive user experience.
3rd Party Integration: The app supports over 90 integrations, including Google mapping, weather, traffic and more.
Load Board Posting: It automatically populates data to an accessible location giving brokers the ability to find and input critical information quickly.
Automatic Notifications It can push available loads, status reports and AP information via email, fax, text and phone applications.
Quote System: The tool comes with an automated client quote system, which plays a major role in expediting the decision making process.
Dashboard Designer: The dashboard can be customized to match a user’s needs. Users can quickly view important information about individual loans at a glance.

Transportation Management: Offers advanced transportation tools and prescriptive insights to optimize logistics. Includes multimodal execution, omnichannel fulfillment, global shipping, planning and optimization, dock/appt shipping, pooling and consolidation, and carrier performance modules.
- Small Parcel and Courier: A certified provider for regional, national and international parcel carriers worldwide helps use services from any courier. Provides the best shipping rates, allows unlimited shipping, manages and maintains rates, and offers international support.
- Spot Quote Management: Get the best quotes from preferred carriers and digital brokers for one-off shipments. Send loads to bid automatically and get responses quickly. Use carriers that fulfill compliance standards and insurance requirements.
- Supplier Portal: Offers a supplier portal to gain inbound and freight visibility and control. Improve supplier relationships through accurate ETAs, insights and reports, standardized documentation and seamless onboarding with automated registrations.
Invoice Management: Leverage freight audit automation and analytics to minimize costs and manual procedures. Optimize transportation operations by combining payment data with shipment data. Meet operational needs for month-end, bridge reporting and more by creating custom reports. GL code and cost allocate freight transactions automatically.
Transportation Modeling: Provides advanced modeling and collaborative procurement to optimize networks, carriers and freight. Integrate couriers with suitable loads to improve procurement. Logistically improve all locations using carrier collaboration. Engage with various suppliers and use accurate data to boost savings. Manage spend and ensure all areas employ optimal couriers.
Advanced Analytics: Improve services, operations and finance via analytics based on quality data. Provides cross-functional visibility into invoice spend and status. Utilize a single data set to analyze ship, track and pay data.
- Accelerated Analytics Tower: Get complete visibility into supply chain costs to improve efficiencies, scale operations and drive better results. Offers accurate financials, forecasts and automated exception handling.
- Prescriptive Insights: Digitizes decision-making with AI-driven technologies, delivers recommendations and makes necessary changes automatically. Businesses can promote performance improvements, ensure compliance, meet service requirements and minimize service failures.

Product Ranking

#11

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#56

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Analyst Rating Summary

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User Sentiment Summary

72%

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Aljex has a 'good' User Satisfaction Rating of 72% when considering 42 user reviews from 3 recognized software review sites.

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2.2 (16)

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4.38 (13)

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Synopsis of User Ratings and Reviews

Easy-to-Use Interface: Users praise Aljex for its intuitive and user-friendly interface, making it easy to navigate and find the information they need. For example, many users appreciate the straightforward layout of the load board, which allows them to quickly identify potential loads.

Strong Customer Support: Aljex is known for its responsive and helpful customer support team. Users often highlight the quick resolution of issues and the willingness of support staff to go the extra mile to assist them.

Comprehensive Features: Aljex offers a wide range of features that cater to the needs of various trucking businesses. Users appreciate the ability to manage loads, track shipments, and generate reports all within one platform. For instance, the load board integration allows users to easily find and book loads, while the GPS tracking feature provides real-time visibility into their fleet's location.

Streamlined Communication: Users praise RateLinx for simplifying communication throughout their supply chains. The platform acts as a central hub for all parties involved, from carriers to suppliers, making it easier to track shipments and address potential issues.

Enhanced Visibility: RateLinx provides users with real-time insights into their supply chain operations. This granular level of visibility allows businesses to identify bottlenecks, optimize routes, and make more informed decisions regarding their logistics.

Cost Savings: Many users highlight RateLinx's ability to help them reduce transportation costs. By providing access to a network of carriers and offering advanced analytics for route optimization, the platform empowers businesses to negotiate better rates and minimize unnecessary expenses.

Limited Carrier Network: Some users have reported difficulty finding carriers in certain regions, particularly for specialized freight types. This can lead to delays in finding suitable transportation options.

Customer Support Issues: Several users have expressed frustration with the responsiveness and helpfulness of Aljex's customer support team. This can be a major pain point when dealing with urgent issues or technical difficulties.

User Interface Challenges: Some users have found the Aljex interface to be clunky and difficult to navigate, especially for complex tasks like route optimization or load management. This can lead to wasted time and frustration.

Integration Limitations: Aljex's integration capabilities with other business systems, such as accounting software or warehouse management systems, have been reported as limited by some users. This can create data silos and hinder overall efficiency.

Difficult to Use: Some users have reported that the platform can be difficult to navigate and use, especially for those who are not familiar with supply chain management software.

Limited Functionality: RateLinx has been criticized for its limited functionality, particularly in areas such as transportation management and warehouse management. For example, some users have noted that the platform lacks features for managing inventory levels or tracking shipments in real-time.

Poor Customer Support: Several users have complained about the quality of customer support provided by RateLinx. They have reported long wait times, unhelpful responses, and a lack of follow-up from support staff.

User reviews from the past year highlight a mixed bag of opinions about Aljex. On the plus side, users praise its robust automation capabilities, particularly for tasks like order entry, dispatching, and invoicing. Many users find that Aljex significantly reduces manual data entry, minimizes errors, and speeds up processes. The platform's integration with various accounting systems like QuickBooks is also frequently commended. However, some users express concerns about Aljex's user interface, finding it somewhat outdated and less intuitive than some newer TMS options in the market. A few users also mention occasional glitches and slow loading times, which can be frustrating. Aljex differentiates itself through its deep integration with the Descartes MacroPoint network, providing real-time shipment tracking and visibility. This feature is particularly valuable for businesses that prioritize transparency and require up-to-the-minute information on their shipments. Overall, Aljex appears to be a good fit for small to mid-sized freight brokers and transportation providers who handle a high volume of shipments and need a system to automate their core processes. However, businesses prioritizing a modern user interface and seamless user experience might find Aljex's somewhat dated interface a drawback.

RateLinx has garnered praise for its user-friendly interface and comprehensive suite of features, particularly its robust order tracking and insightful cost analysis tools. Users highlight its ability to streamline complex shipping and logistics, making it a favorite among businesses grappling with intricate supply chains. However, some users have pointed out that its supplier management module could benefit from enhancements for greater efficiency. Despite this, RateLinx's affordability, especially compared to competitors like Blue Yonder, makes it a compelling choice for businesses seeking a cost-effective yet powerful solution. RateLinx appears to be a good fit for businesses of all sizes that need a user-friendly and comprehensive platform to manage their supply chains, particularly those heavily reliant on efficient shipping and logistics. Its affordability makes it an attractive option for businesses looking to optimize their supply chain management without breaking the bank.

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