Our analysts compared When I Work vs TimeClock Plus based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
TimeClock Plus is a time and attendance solution for medium and large businesses that require comprehensive time tracking, particularly those with mobile workforces, dispersed teams or remote employees. It's ideal for teams seeking customization and 24/7 customer support.
Tools like built-in biometric scanners and geofencing help prevent time theft while ensuring tracked time is accurate. Mobile access allows employees to clock in and out, submit time off, and request shift changes, reducing schedule conflicts, improving communication and enhancing overall productivity.
User reviews commend TimeClock Plus for its responsive customer support, flexible time tracking and extensive customization. However, some users find the initial learning curve and report limitations. Interconnected features add complexity to the customization process.
Users generally find TimeClock's pricing to be fair considering the variety of features and options for growth and scalability. Pricing starts at $2.50, and the structure is per month, per user. The cost will increase if the number of users does.
Currently, there’s no free trial. If it's your first time trying the software, note cancellation deadlines to avoid unexpected fees.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
TimeClock Plus has a 'great' User Satisfaction Rating of 87% when considering 449 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated TimeClock Plus and concluded it earns best-in-class honors for Employee Scheduling and Leave & Absence Management.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
TimeClock Plus is a popular time and attendance solution for medium and large businesses that require comprehensive time tracking. With 24/7 customer support, it’s ideal for teams working in various time zones with remote employees.Some standout features of TimeClock Plus are its built-in biometric scanners and geofencing capabilities that help managers prevent inaccuracies and reduce time theft. Its mobile app helps overcome schedule conflicts and missed time entrees with mobile clocking in, time off requests, and shift change requests.Extensive customization options let managers tailor the platform to their specific needs. Despite some initial learning curves and pricing considerations, its features and scalability make it a valuable investment for businesses looking to optimize their time management processes.Users praise TimeClock Plus for its user-friendly platform and reliable, around the clock customer support, however, some users report occasional app glitches and a cumbersome implementation process.Currently, TimeClock Plus doesn't offer a free trial. The pricing structure is per month, per user, starting at $2.50.TimeClock Plus also integrates with payroll providers like Paychex Flex and QuickBooks.Overall, it’s a robust time and attendance tracking solution with leave management, scheduling, reporting and customization features.
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