Our analysts compared When I Work vs Time Doctor based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
Time Doctor is a cloud-based time tracking and management solution that helps businesses monitor and improve workforce productivity. It offers features for time tracking, project management, and reporting, making it suitable for businesses of all sizes. Time Doctor's benefits include improved productivity, increased accountability, and improved workflow. The software provides detailed reports on how employees spend their time, allowing businesses to identify areas for improvement. Time Doctor also helps businesses hold employees accountable for their time by tracking how they spend their time and identifying employees who are not meeting expectations. Additionally, Time Doctor can help businesses improve workflow by providing a centralized view of all projects and tasks, allowing businesses to identify bottlenecks and make adjustments to improve efficiency.
Time Doctor is priced on a per-user basis, and the cost varies depending on the number of users and the features selected. Some users have noted that the tool can be disruptive due to the frequency of idle alerts and screenshots, and some reviewers have mentioned feeling micromanaged by the tool. However, Time Doctor has overall positive reviews, with users praising its ability to improve productivity and accountability.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
Time Doctor has a 'great' User Satisfaction Rating of 87% when considering 918 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
Time Doctor successfully monitors work from home employees or freelancers to help drive efficiency. It takes regular screenshots that managers can view and gives detailed information about what the employee was doing on a particular time slot. Reviewers stated that it records idle time when there is no screen or cursor activity, even if the user is working, which results in timekeeping errors. They also mentioned that the software has bugs and glitches. Users are notified with a pop-up window when they enter a non-work site to avoid distraction and increase productivity. With its robust features, Time Doctor provides a simple and convenient way to avoid errors and promote confidence that payroll will be completed accordingly.
WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...