Our analysts compared When I Work vs QuickBooks Time based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
QuickBooks Time has a 'excellent' User Satisfaction Rating of 93% when considering 12805 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
SelectHub research analysts have evaluated QuickBooks Time and concluded it deserves the award for the Best Overall Time and Attendance Software available today and earns best-in-class honors for Dashboards & Reporting, Mobile Capabilities, Project Tracking and Time Tracking. QuickBooks Time stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
QuickBooks Time emerges as a guiding light for small businesses seeking a straightforward solution. User reviews from the past year paint a picture of a platform celebrated for its user-friendly interface and seamless integration with other QuickBooks products, simplifying payroll and invoicing processes. The mobile app empowers employees to clock in and out from any location, promoting flexibility and accurate timekeeping. While QuickBooks Time may not boast the extensive feature set of some competitors, its core functionalities cater effectively to the needs of smaller teams. The drag-and-drop scheduling tools and geofencing capabilities streamline workforce management, ensuring that projects stay on track and within budget. However, some users note that QuickBooks Time's pricing structure may present a challenge for businesses with larger workforces. The software's strength lies in its ability to simplify time tracking and scheduling for small businesses, but it may not offer the same level of scalability as alternatives like Clockify or When I Work. Ultimately, QuickBooks Time is a valuable asset for small businesses seeking an intuitive and efficient time and attendance solution. Its integration with the QuickBooks ecosystem and focus on core functionalities make it an ideal choice for teams of up to 10 employees looking to optimize their time management processes without the complexity of more comprehensive platforms.
WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...