Our analysts compared When I Work vs OnTheClock based on data from our 400+ point analysis of Time and Attendance Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
When I Work is a cloud-based platform that helps design, communicate and track work schedules for hourly workers. It replaces the hassle of spreadsheets and paper schedules with a user-friendly interface for creating and publishing schedules in minutes. You get features like drag-and-drop tools, schedule and timesheet templates, customizable automation, and reporting.
It offers built-in time tracking, communication tools and payroll integrations. Employees can clock in and out directly through the native app. They can also swap shifts and submit time-off requests from their profiles. It lets you access timesheets, identify labor cost trends and control overtime expenses.
Team messaging helps you coordinate staff members and avoid over or understaffing during peak seasons. While pricing varies based on company size and required features, the platform offers a free trial and multiple subscription tiers. This allows you to choose a plan that fits your budget and specific needs.
among all Time and Attendance Software
When I Work has a 'excellent' User Satisfaction Rating of 90% when considering 1454 user reviews from 4 recognized software review sites.
OnTheClock has a 'excellent' User Satisfaction Rating of 94% when considering 946 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated When I Work and concluded it earns best-in-class honors for Compliance. When I Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
OnTheClock stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
According to the reviews, users praise When I Work’s user-friendly design and all-in-one features for scheduling and time tracking. The customer support team is another win — responsive and helpful via chat and email. However, the pricing structure is a point of contention for some users, with complaints about hidden fees and a lack of transparency before signing up.What truly set it apart was its affordability for small and medium businesses. The starter plan, costing just $1.50 per location per month, offers unlimited employee scheduling and auto-scheduling — features usually reserved for top-tier plans in competitors like 7Shift and Homebase.However, communication features are restricted. During testing, I could send individual and group messages, but there's no bulletin board or newsfeed functionality, and message read receipts are absent.Security is another concern. The platform lacks biometric clock-in options, opening the door to potential time theft through buddy punching. Additionally, it doesn’t support geofencing or GPS tracking. I couldn’t remotely track staff shifts to ensure they were following established procedures.Overall, When I Work offers a compelling solution for small and medium businesses with a user-friendly interface, robust features and a budget-friendly starter plan. However, be mindful of the pricing concerns and other limitations, which can be a problem for growing teams and businesses.
OnTheClock, a cloud-based time and attendance software, has established itself as a practical solution for businesses seeking efficient employee time management. User feedback from the past year highlights its strengths in simplifying payroll processes, ensuring accurate timekeeping, and addressing common pain points associated with manual time tracking. The software's features, such as GPS tracking, PTO management, and clock-in restrictions, have been praised for their ability to enhance accountability and streamline operations. For instance, businesses with multiple job sites or remote employees find the mobile app and GPS functionality particularly beneficial in verifying employee locations and preventing time theft. However, some users have expressed concerns regarding OnTheClock's pricing structure and the perceived limitations in its feature set compared to more comprehensive workforce management systems. While OnTheClock excels in core time and attendance functionalities, it may not offer the same level of depth in areas such as scheduling, project management, or advanced reporting as some competitors. Businesses with complex scheduling needs or those requiring extensive integrations with other business systems might find alternative solutions better suited to their requirements. Overall, OnTheClock is well-suited for small to medium-sized businesses across various industries that prioritize accurate time tracking, simplified payroll, and improved workforce management efficiency. Its user-friendly interface, affordability for smaller teams, and focus on core time and attendance features make it a valuable tool for streamlining operations and ensuring compliance with labor regulations.
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