VSee Clinic vs SnapMD

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Our analysts compared VSee Clinic vs SnapMD based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

VSee Clinic is a HIPAA-compliant solution that offers configurable workflows to support ER diversion, urgent care, specialist consultations, telepsychiatry, chronic care management, e-ICU and other services. It schedules patient visits and accommodates walk-ins, customizes intakes, and provides web chats, video visits, e-payment, consent forms and more.

It simplifies logistics to deliver distance health care to lower costs, increase access, reduce physician burnout and improve patient outcomes. Practices can deploy and scale it quickly to adapt to patients, non-clinical staff and providers’ requirements. Its native video channel supports simultaneous streaming of medical peripherals (like ultrasound and EKG), videos and screen sharing of medical images.
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A full-service virtual care management (VCM) enterprise, SnapMD enables health care clinics and hospitals to provide seamless treatment through their platform. It helps medical professionals provide care at home, work or in other care settings. The HIPAA-compliant, intuitive platform gives patients access to health care from the comfort of their homes.

It streamlines care delivery and improves patient outcomes with features such as appointment scheduling, mobile payments and more.
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$29/Provider, Monthly
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Tailored to your specific needs
$575 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improve Patient Engagement: Increase patient engagement by providing them options to connect with physicians through video call. Encourage them to participate in their medical plans to improve outcomes.  
  • Increase Patient Satisfaction: Improve patients’ clinic visits with customized intake forms, easier payments and more. 
  • Save Time: Save time for patients and staff with better communication. Encourage patients to reach out whenever they have queries or health issues.  
  • Simplify Patient Access: Patients can fill out online forms and book appointments from the comfort of their homes. 
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  • Expand Care Options: Provide remote health care services at home, the office and outdoor settings. Add new services to streamline care delivery and save time.  
  • Simplify Access to Health Care: Provide patients access to health care from the comfort of their homes. Offer services according to their needs.  
  • Reduce Costs: Leverage the intuitive platform to provide instant care to patients, limiting appointment no-show rates and increasing patient flow.  
  • Setup One-on-One Calls: Set up one-on-one calls with patients directly and provide quick diagnoses. Save time for both patients and doctors.  
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  • Custom Waiting Rooms: Incorporate custom branding into a virtual patient waiting room. Include video and text materials, check patient wait times and see when patients are ready for appointments. 
  • Schedule Visits: Set availability for on-demand visits and scheduled appointments. Patients can schedule follow-up appointments immediately after a visit. 
  • Online Payment: Generate invoices for remote visits and set up online credit card payments. Require patient payment prior to appointment or send bills afterward 
  • Live Support: Contact support directly from the platform via live chat functions. Reduce time spent resolving software issues and focus on patient care. 
  • E-Prescriptions: Prescribe patient medication electronically through a secure telemedicine platform. 
  • Customize Features: Access more than 250 points of configuration to customize functionality for existing workflows. Toggle features, upload custom forms and documents, and create provider profiles.  
  • Mobile Notifications: Receive mobile notifications to stay up to date with communications taking place on the platform. See when patients check in for appointments 
  • Surveys: Prompt patients with a survey upon ending a visit. Receive timely feedback on telehealth visits to enhance virtual care. 
  • Confirmations & Reminders: Automatically send patients appointment confirmations and reminders to decrease missed visits. Send confirmations and reminders through email or SMS text messages.  
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  • Appointment Scheduling: Enable patients to schedule doctor appointments through the web portal from the comfort of their homes.  
  • Mobile Payments: Receive patients’ payments directly after booking an appointment online. Further, help them save time and skip long queues by managing payments on their mobiles.  
  • Secure Data Storage: Safeguard patient information and chats from theft with HIPAA-approved security measures. Provide additional security by implementing data encryption and passwords. 
  • Patient Engagement:  Empower patients to make informed medical decisions and obtain better outcomes. They can add or retract services according to their will.  
  • Patient Portal: Provide patients access to health information 24/7 from anywhere. Enable patients to take control of their health and care plans.  
  • Practice Management: Accelerate revenue and grow business by implementing robust processes that streamline administrative workflows and save time for the staff to focus on revenue-driven operations. 
  • Personalized Messaging: Enable one-on-one messaging between patients and their doctors to expedite diagnosis and provide better outcomes.  
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Product Ranking

#25

among all
Telemedicine Software

#41

among all
Telemedicine Software

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Analyst Rating Summary

82
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75
100
86
79
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93
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Hardware Capabilities
Video call and Messaging
Mobile Capabilities
Tele-consultation Scheduling
Document Management
Telehealth Billing
Tele-consultation Scheduling

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

VSee Clinic
SnapMD
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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 75 86 85 60 95 100 79 93 100 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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75%
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28%
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User Sentiment Summary

Great User Sentiment 93 reviews
we're gathering data
81%
of users recommend this product

VSee Clinic has a 'great' User Satisfaction Rating of 81% when considering 93 user reviews from 2 recognized software review sites.

we're gathering data
4.06 (66)
n/a
4.0 (27)
n/a

Awards

SelectHub research analysts have evaluated VSee Clinic and concluded it earns best-in-class honors for Hardware Capabilities.

Hardware Capabilities Award

SelectHub research analysts have evaluated SnapMD and concluded it earns best-in-class honors for Document Management and Telehealth Billing.

Document Management Award
Telehealth Billing Award

Synopsis of User Ratings and Reviews

Easy to Use: Users appreciate the platform's straightforward interface and intuitive design, making it accessible for individuals with varying levels of technical expertise. The simplicity of joining appointments and navigating the platform contributes to a positive user experience.
Reliable Connection: VSee Clinic is recognized for its stable and dependable connection quality, ensuring smooth video consultations with minimal disruptions or technical issues. This reliability is crucial for maintaining effective communication and a seamless telehealth experience.
Screen Sharing Capabilities: The platform's screen sharing feature enhances consultations by allowing healthcare providers to share medical images, test results, or educational materials directly with patients. This capability facilitates clear communication and patient education during virtual appointments.
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Easy to Use Interface: Many users find the platform intuitive and easy to navigate, making it simple to schedule appointments and connect with healthcare providers.
Convenient and Accessible: Users appreciate the ability to access healthcare services from the comfort of their own homes, eliminating the need for travel and time off work.
Time-Saving: The platform streamlines the healthcare experience, allowing users to quickly connect with providers and receive the care they need without lengthy wait times.
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Limited Features: VSee Clinic may not have all the features that some users need, such as the ability to easily share medical images or integrate with other healthcare software.
Technical Issues: Some users have reported experiencing technical issues with VSee Clinic, such as poor video quality or dropped calls.
Cost: VSee Clinic can be more expensive than some other telemedicine platforms, which may be a barrier for some users.
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Technical Issues: Users have reported experiencing technical glitches, such as difficulty connecting to video calls or problems with the platform's interface.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors on the platform, leading to longer wait times for appointments.
Insurance Coverage: SnapMD's insurance coverage can be inconsistent, with some users finding that their insurance plans are not accepted or that coverage is limited.
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Stepping into the realm of telehealth, VSee Clinic emerges as a contender, sparking curiosity about its performance in the eyes of its users. Over the past year, feedback from healthcare professionals has painted a picture of both strengths and weaknesses, shaping an understanding of where VSee Clinic stands in the telehealth landscape. VSee Clinic distinguishes itself with its user-friendly interface, making it accessible even for those with limited technical expertise. The platform's intuitive design streamlines appointment scheduling, patient communication, and virtual consultations, enhancing efficiency for healthcare providers. Its robust security features, including HIPAA compliance, instill confidence in users regarding patient data protection. However, some users have expressed concerns about occasional connectivity issues and the absence of certain advanced features found in competing telehealth platforms. While VSee Clinic excels in its core functionalities, it may not encompass the full spectrum of tools required by specialists or larger healthcare institutions. VSee Clinic appears to be an ideal fit for individual practitioners and small clinics seeking a straightforward and secure telehealth solution. Its ease of use and focus on essential features cater to those who prioritize a streamlined experience without the complexities of extensive functionalities. For healthcare providers venturing into the realm of telemedicine or those with a focus on basic virtual consultations, VSee Clinic presents a valuable option. As the telehealth landscape evolves, staying informed about the latest advancements and user feedback is crucial for making informed decisions. Consider checking recent reviews and updates to ensure VSee Clinic aligns with your current needs.

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Want to find out if SnapMD is a good fit for your telemedicine needs? SnapMD has been around for a while now, and users have given it a bit of a mixed bag of reviews. Some folks really dig how easy it is to use and how quickly it can connect patients and doctors. But, there are some grumbles about the price tag being a bit steep and it not having all the bells and whistles that some other telemedicine software options have. For example, users have noted that Caregility, a competitor, offers more robust features for virtual care and remote patient monitoring. So, who's SnapMD a good fit for? It might be a decent choice for businesses that are just dipping their toes into the telemedicine world and want something straightforward without breaking the bank. But, if you need a more feature-rich platform, you might want to shop around a bit more.

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Screenshots

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