Top VidyoHealth Alternatives & Competitors For 2024

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Looking for alternatives to VidyoHealth? Many users crave user-friendly and feature-rich solutions for tasks like Tele-consultation Scheduling, Document Management, and Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real Telemedicine Software selection projects based on 400+ capabilities, we present a comparison of VidyoHealth to leading industry alternatives like Amwell, Spruce Health, SnapMD, and Curogram.

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Product Basics

A scalable telemedicine video conferencing suite, VidyoHealth makes communications and collaborations smooth and sustainable. It establishes video conferencing and check-up calls via laptops and ipads for a host of applications such as telepsychiatry, home health and more. The solution cuts costs for telehealth clinics as it does not require a dedicated health IT infrastructure to set up calls between doctors and patients.

It is HIPAA-complaint and helps clinics deliver remote care seamlessly. Its features include appointment scheduling, sending reminders to patients and video conferencing, among others.
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Amwell is a cloud-hosted solution designed for practices of all sizes that unifies healthcare providers with patients through a structured process. It offers services like online doctor visits, urgent care, online mental health treatment and therapy. Patients can connect directly with doctors without booking a prior appointment using the ask me function.

It offers capabilities including doctor scheduling, customizations, real-time patient data, self-scheduling, messaging, multi-way video, deep healthcare integration, advanced analytics, medical history access and mobile SDK. Patients can use virtual waiting rooms, photo viewing, pre and post-visit reviews. It also helps patients with medical claims and reimbursements.
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Spruce Health is a HIPAA-compliant digital care solution that streamlines audio, messaging and video communication with patients. It automates workflows and shares files securely while offering capabilities like data analytics, call forwarding, rotation scheduling and reporting.

A centralized inbox helps connect providers with patients and colleagues, manages patient requests, receives voicemails, and sends personalized responses. Practices can use an alternate phone number to receive patient texts, voicemails, calls and send or receive faxes. Physicians can customize alerts, share notes and collaborate with teams while sending invitation links to patients for account setup. It helps clinics boost patient engagement by sending clinical questionnaires for feedback and follow-ups.
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A full-service virtual care management (VCM) enterprise, SnapMD enables health care clinics and hospitals to provide seamless treatment through their platform. It helps medical professionals provide care at home, work or in other care settings. The HIPAA-compliant, intuitive platform gives patients access to health care from the comfort of their homes.

It streamlines care delivery and improves patient outcomes with features such as appointment scheduling, mobile payments and more.
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Curogram is a comprehensive patient engagement platform designed to streamline workflows and enhance communication in healthcare practices of all sizes. This versatile software solution is particularly well-suited for healthcare providers seeking to optimize their operations, improve patient engagement, and reduce administrative burdens. Curogram offers a robust suite of features, including secure two-way texting, electronic patient forms, automated appointment reminders, telehealth capabilities, and online payment processing. These features are seamlessly integrated into a user-friendly interface accessible from various devices. While pricing starts at $49, it is recommended to contact SelectHub for a personalized pricing quote tailored to your specific requirements. Curogram stands out for its positive user experiences, with many highlighting its ease of use, comprehensive feature set, and reliable customer support.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Documentation
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Webinars
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24/7 Live Support
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Product Ranking

#65

among all
Telemedicine Software

#8

among all
Telemedicine Software

#22

among all
Telemedicine Software

#41

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#21

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Telemedicine Software

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Analyst Rating Summary

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94
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Mobile Capabilities
Hardware Capabilities
Integrations
Video call and Messaging
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Telehealth Billing
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Document Management
Telehealth Billing
Tele-consultation Scheduling
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

VidyoHealth
Amwell
Spruce Health
SnapMD
Curogram
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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video call and Messaging 63 100 72 30 91 94 100 100 100 95 100 79 93 100 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Good User Sentiment 4 reviews
Good User Sentiment 30 reviews
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Excellent User Sentiment 79 reviews
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70%
of users recommend this product

Amwell has a 'good' User Satisfaction Rating of 70% when considering 4 user reviews from 2 recognized software review sites.

74%
of users recommend this product

Spruce Health has a 'good' User Satisfaction Rating of 74% when considering 30 user reviews from 3 recognized software review sites.

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100%
of users recommend this product

Curogram has a 'excellent' User Satisfaction Rating of 100% when considering 79 user reviews from 2 recognized software review sites.

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3.5 (1)
4.8 (2)
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3.45 (22)
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4.98 (39)
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3.5 (3)
4.2 (6)
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5.0 (40)

Awards

Mobile Capabilities Award
Analysts' Pick Award
Mobile Capabilities Award
Tele-consultation Scheduling Award
Telehealth Billing Award
Hardware Capabilities Award
Integrations Award
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Document Management Award
Telehealth Billing Award
User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Patients find the platform straightforward and easy to navigate, even with limited technical experience.
High-Quality Video: The video quality is consistently reliable, ensuring clear communication between patients and providers during virtual consultations.
Secure Platform: VidyoHealth prioritizes patient privacy and data security, which is crucial for building trust and ensuring compliance with healthcare regulations.
Integrations: The platform integrates seamlessly with existing healthcare workflows and electronic health record (EHR) systems, streamlining the telehealth experience for providers.
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Convenience: Users appreciate the ability to access healthcare professionals from the comfort of their own homes, eliminating the need to travel to a physical clinic.
Accessibility: Amwell offers a wide range of healthcare services, including urgent care, therapy, and psychiatry, making it a convenient option for individuals with diverse healthcare needs.
Cost-Effectiveness: For many users, Amwell provides a more affordable alternative to traditional in-person healthcare, especially for those with high-deductible insurance plans or limited access to in-network providers.
Time Savings: Virtual appointments often have shorter wait times compared to in-person visits, allowing users to receive care more quickly and efficiently.
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Easy Scheduling: Users appreciate the convenience of booking appointments online, often within the same day or the next day, which is especially helpful for urgent needs.
Convenient Access: Many users highlight the ease of connecting with a doctor from the comfort of their homes, eliminating the need for travel and waiting room time.
Personalized Care: Users often mention feeling heard and understood by their providers, who take the time to listen to their concerns and provide tailored advice.
Prompt Communication: Users appreciate the quick response times from Spruce Health providers, whether it's receiving test results or getting answers to follow-up questions.
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Easy to Use Interface: Many users find the platform intuitive and easy to navigate, making it simple to schedule appointments and connect with healthcare providers.
Convenient and Accessible: Users appreciate the ability to access healthcare services from the comfort of their own homes, eliminating the need for travel and time off work.
Time-Saving: The platform streamlines the healthcare experience, allowing users to quickly connect with providers and receive the care they need without lengthy wait times.
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User-Friendly Interface: Curogram is known for its intuitive design, which makes it easy for both healthcare providers and patients to use.
Efficient Communication: The platform offers robust tools for patient communication, including HIPAA-compliant texting and automated appointment reminders, which can enhance patient engagement and reduce no-shows.
Seamless Integration: Curogram integrates smoothly with existing medical systems, such as electronic health records (EHRs), streamlining workflows and improving data exchange.
Streamlined Operations: The platform simplifies various administrative tasks, including appointment scheduling, patient check-ins, and telehealth consultations, allowing healthcare providers to focus on patient care.
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Limited Features: Some users have expressed that VidyoHealth lacks certain features commonly found in other telehealth platforms, such as in-app messaging or a virtual waiting room.
Technical Issues: There have been reports of occasional technical problems, including connectivity issues and video/audio quality concerns, which can disrupt the flow of telehealth sessions.
User Interface: The platform's user interface has been described as less intuitive or user-friendly compared to some competitors, potentially posing challenges for users who are less familiar with technology.
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Technical Issues: Connection problems and app crashes during telehealth appointments can disrupt care delivery and frustrate patients seeking timely medical advice.
Wait Times: Long wait times to connect with a healthcare provider can be inconvenient and deter individuals seeking immediate medical attention, especially for urgent care needs.
Limited Scope of Care: The platform may not be suitable for all healthcare needs, particularly those requiring physical examinations or specialized equipment, potentially limiting its usefulness for certain patients.
Insurance Coverage: Amwell's acceptance by insurance providers can vary, and out-of-pocket costs for consultations may be a concern for some users, impacting accessibility and affordability.
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Limited Doctor Availability: Some users have reported difficulty scheduling appointments with specific doctors, especially for urgent care needs. This can be frustrating for patients who need immediate medical attention.
Technical Glitches: A few users have experienced technical issues during video calls, such as poor video quality or audio dropouts. These glitches can disrupt the consultation and make it difficult to communicate effectively.
Prescription Delays: Some users have reported delays in receiving their prescriptions after a virtual consultation. This can be problematic for patients who rely on medication for ongoing health conditions.
Lack of Personalization: Some users have felt that the virtual consultations lacked the personalized touch of in-person visits. This can be a concern for patients who prefer a more comprehensive and tailored approach to their healthcare.
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Technical Issues: Users have reported experiencing technical glitches, such as difficulty connecting to video calls or problems with the platform's interface.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors on the platform, leading to longer wait times for appointments.
Insurance Coverage: SnapMD's insurance coverage can be inconsistent, with some users finding that their insurance plans are not accepted or that coverage is limited.
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Technical Issues: Some users reported encountering occasional technical glitches with the platform.
Limited Advanced Features: A subset of users expressed a desire for the platform to incorporate more advanced features.
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Stepping into the realm of telehealth, VidyoHealth emerges as a contender, but how does it truly stack up against the competition? User feedback from the past year sheds light on its strengths, weaknesses, and ideal user base. Reviews highlight the platform's exceptional video and audio quality, ensuring seamless virtual consultations. This reliability fosters trust and enhances the patient experience, particularly for those in remote areas with limited healthcare access. However, users note the absence of certain features found in competing platforms, such as a built-in payment processing system, which can streamline administrative tasks for healthcare providers. Despite this, VidyoHealth distinguishes itself through its robust security measures and compliance with industry regulations, making it a preferred choice for healthcare organizations prioritizing patient data protection. The platform's user-friendly interface also receives praise, enabling healthcare professionals to navigate and utilize its features with ease, regardless of their technological proficiency. In conclusion, VidyoHealth is best suited for healthcare providers seeking a reliable and secure telehealth solution that prioritizes high-quality video consultations and ease of use, particularly those who value patient data protection and cater to patients in underserved communities.

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Stepping into the realm of telehealth, Amwell emerges as a prominent platform connecting patients with healthcare providers remotely. User feedback from the past year paints a picture of both strengths and weaknesses, shaping our understanding of where Amwell excels and where it may fall short. Let's delve into the nuances of these reviews to uncover the essence of the Amwell experience. Amwell's accessibility and user-friendly interface consistently earn praise. Patients appreciate the convenience of scheduling appointments and connecting with healthcare professionals from the comfort of their homes. The platform's intuitive design simplifies navigation, making it easy for users of all technological backgrounds to access care. This ease of use is particularly significant for individuals with mobility issues, those in remote areas, or those with busy schedules, as it eliminates the need for travel and waiting rooms. However, some users express concerns about the cost of Amwell's services, finding the fees for virtual consultations to be higher than expected. Additionally, the availability of healthcare providers can vary depending on location and specialty, potentially leading to longer wait times or limited options for certain patients. In comparison to similar telehealth platforms, Amwell stands out with its comprehensive range of services. Beyond primary care, Amwell offers access to specialists in various fields, including mental health, dermatology, and urgent care. This breadth of options caters to diverse healthcare needs, providing a one-stop shop for virtual medical consultations. However, it's important to note that Amwell's network of providers may not be as extensive as some competitors, potentially limiting choices for patients seeking specific specialists or those residing in certain regions. Overall, Amwell appears well-suited for individuals seeking convenient and accessible telehealth services across a wide spectrum of healthcare needs. Its user-friendly platform and diverse range of providers make it a valuable tool for those navigating the evolving landscape of virtual care. However, potential users should consider the cost and provider availability in their area to determine if Amwell aligns with their individual requirements and preferences.

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Spruce Health is a popular telemedicine platform that boasts a large user base and positive reviews. Users praise its HIPAA-compliant communication features, which allow for secure messaging, video calls, and file sharing. The platform's ease of use and integration with other healthcare systems are also highly regarded. Spruce Health's ability to streamline workflows and improve patient communication is a major selling point for many users. For example, one user mentioned that Spruce Health helped them manage their high call volume, while another user highlighted the platform's ability to save time and improve patient care. Spruce Health's focus on privacy and security is also a key differentiator, as users appreciate the platform's commitment to protecting sensitive patient information. However, some users have expressed concerns about Spruce Health's pricing, which they find to be relatively high compared to other telemedicine platforms. Additionally, some users have reported issues with the platform's technical performance, such as slow loading times and occasional glitches. Despite these drawbacks, Spruce Health remains a popular choice for healthcare providers who value secure communication, streamlined workflows, and improved patient engagement. Spruce Health is best suited for healthcare providers who are looking for a comprehensive telemedicine platform that offers a wide range of features, including secure messaging, video calls, file sharing, and workflow automation. The platform is particularly well-suited for practices with a high volume of patients, as it can help to streamline communication and improve efficiency. Spruce Health is also a good choice for providers who prioritize patient privacy and security, as the platform is HIPAA-compliant and offers robust security features.

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Want to find out if SnapMD is a good fit for your telemedicine needs? SnapMD has been around for a while now, and users have given it a bit of a mixed bag of reviews. Some folks really dig how easy it is to use and how quickly it can connect patients and doctors. But, there are some grumbles about the price tag being a bit steep and it not having all the bells and whistles that some other telemedicine software options have. For example, users have noted that Caregility, a competitor, offers more robust features for virtual care and remote patient monitoring. So, who's SnapMD a good fit for? It might be a decent choice for businesses that are just dipping their toes into the telemedicine world and want something straightforward without breaking the bank. But, if you need a more feature-rich platform, you might want to shop around a bit more.

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Is Curogram the cure for all your telehealth woes? User reviews from the last year suggest it might just be the right prescription for many practices. Curogram receives high praise for its user-friendly interface, which, as one reviewer noted, is "exactly like texting a patient from our office." This intuitive design minimizes the learning curve for new staff and allows healthcare providers to focus on patient care rather than wrestling with complicated software. Curogram's robust communication tools, including appointment reminders and secure messaging, streamline patient interactions and reduce the need for time-consuming phone calls, a significant advantage in today's fast-paced healthcare environment. However, some users have reported occasional hiccups with the platform's integration with other systems, highlighting the importance of seamless data exchange in a healthcare setting. Despite these minor drawbacks, Curogram stands out for its affordability and comprehensive suite of features, making it a practical choice for practices of all sizes looking to enhance their telehealth capabilities and deliver a smoother patient experience.

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