Mend vs Curogram

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Our analysts compared Mend vs Curogram based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Mend is an integrated AI-enabled solution for medical practices to streamline patient engagement and telehealth services. It enables secure one-on-one or group telehealth and telepsychiatry sessions with remote accessibility from any device. It also streamlines intake and appointment scheduling and lets patients self-schedule and receive intake forms, reminders and more. Practices can utilize its unique predictive module to minimize no-shows and cancellations and maximize revenues.

HIPAA Compliant, practices can connect it to the rest of their clinical workflows with ease. Customers can opt for its Free, Now or Pro plan with varying degrees of functionality, training and support.
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Curogram is a comprehensive patient engagement platform designed to streamline workflows and enhance communication in healthcare practices of all sizes. This versatile software solution is particularly well-suited for healthcare providers seeking to optimize their operations, improve patient engagement, and reduce administrative burdens. Curogram offers a robust suite of features, including secure two-way texting, electronic patient forms, automated appointment reminders, telehealth capabilities, and online payment processing. These features are seamlessly integrated into a user-friendly interface accessible from various devices. While pricing starts at $49, it is recommended to contact SelectHub for a personalized pricing quote tailored to your specific requirements. Curogram stands out for its positive user experiences, with many highlighting its ease of use, comprehensive feature set, and reliable customer support.
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$295 Monthly
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Tailored to your specific needs
$125 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Enhanced Patient Access: Mend simplifies the process for patients to connect with healthcare providers, making medical consultations more accessible from the comfort of their homes.
  • Improved Efficiency: Automates administrative tasks such as scheduling and follow-ups, allowing healthcare staff to focus more on patient care rather than paperwork.
  • Reduced No-Shows: With automated reminders and easy rescheduling options, Mend significantly decreases the rate of missed appointments, optimizing healthcare providers' time.
  • Increased Patient Satisfaction: Offers a user-friendly platform that enhances the patient experience by providing convenient access to care and reducing wait times.
  • Secure Data Handling: Ensures the confidentiality and security of patient data with robust encryption and compliance with healthcare regulations, such as HIPAA.
  • Scalable Solutions: Mend caters to healthcare providers of all sizes, offering scalable solutions that grow with your practice, from solo practitioners to large healthcare systems.
  • Comprehensive Telehealth Features: Supports a wide range of telemedicine services, including video consultations, messaging, and digital intake forms, facilitating a seamless virtual care experience.
  • Enhanced Communication: Enables efficient communication between patients and healthcare providers through secure messaging, improving care coordination and patient outcomes.
  • Cost-Effective: By reducing no-shows and optimizing administrative tasks, Mend helps healthcare providers save on operational costs and increase revenue.
  • Analytics and Reporting: Provides valuable insights into practice performance and patient engagement, allowing for data-driven decisions to enhance service delivery.
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  • Enhanced Patient Engagement: Curogram's user-friendly interface allows patients to easily schedule appointments, reducing no-shows and improving overall patient satisfaction.
  • Streamlined Workflow: By integrating with existing EHR systems, Curogram minimizes administrative tasks, allowing healthcare providers to focus more on patient care.
  • Secure Communication: The platform ensures HIPAA-compliant messaging, safeguarding patient information while facilitating seamless communication between patients and providers.
  • Telehealth Capabilities: Curogram supports video consultations, enabling healthcare providers to offer remote care, which is especially beneficial for patients in rural or underserved areas.
  • Automated Reminders: Automated appointment reminders via SMS and email help reduce missed appointments, ensuring better clinic efficiency and patient adherence to treatment plans.
  • Improved Patient Access: Patients can easily access their medical records and communicate with their healthcare providers, fostering a more transparent and collaborative care environment.
  • Cost Efficiency: By reducing the need for physical visits and streamlining administrative processes, Curogram helps healthcare practices save on operational costs.
  • Customizable Workflows: The software allows for tailored workflows to meet the specific needs of different medical practices, enhancing operational efficiency and patient care quality.
  • Real-Time Updates: Instant updates on appointment statuses and patient communications ensure that healthcare providers are always informed and can respond promptly.
  • Patient Convenience: Patients can book, reschedule, or cancel appointments online at their convenience, leading to higher satisfaction and better adherence to medical advice.
  • Data Analytics: Curogram provides actionable insights through data analytics, helping healthcare providers make informed decisions to improve patient outcomes and practice performance.
  • Reduced Administrative Burden: By automating routine tasks such as appointment scheduling and reminders, Curogram allows administrative staff to focus on more critical tasks.
  • Enhanced Collaboration: The platform facilitates better coordination among healthcare team members, ensuring that everyone is on the same page regarding patient care plans.
  • Scalability: Curogram can easily scale to accommodate the growing needs of a healthcare practice, making it a sustainable solution for long-term use.
  • Patient Feedback Integration: The system allows for the collection of patient feedback, which can be used to continuously improve service quality and patient satisfaction.
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  • Telemedicine/Telepsychiatry: Provide device-agnostic HIPAA-compliant individual or group telemedicine sessions with HD video, low bandwidth requirements, secure messaging with timestamps and a virtual waiting room. Offers a drawing canvas, screen and file sharing. 
  • Patient Scheduling: View and manage all kinds of appointments, including recurring and virtual appointments, and handle reschedules and cancellations. Patients can self-schedule from the practice website and receive reminders via text, email or call. 
  • Digital Forms and Resources: Enable patients to fill intake and registration forms digitally through secure links. Send any digital content, such as medical records, videos, treatment plans, surveys and more through links. 
  • Predictive Analytics: Leverage its historical data-driven machine learning algorithm to predict no-shows and cancellations with over 90% accuracy. 
  • Interoperability: Offers a huge list of prebuilt EMR, EHR and PMS integrations with complete calendar and patient data sync to seamlessly integrate patient engagement with other practice workflows. It offers a configurable API to facilitate custom integrations. 
  • Security and Compliance: Maintain data compliance and security with HIPAA-compliant telemedicine, predictive analytics and patient messaging, self-scheduling, appointment reminders and registration. Ensures compliance with various other regulations, such as HITECH, E-Sign, COPPA and more. 
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  • Two-Way Text Messaging: Facilitates real-time communication between patients and healthcare providers, enhancing engagement and responsiveness.
  • HIPAA-Compliant Video Conferencing: Ensures secure and private virtual consultations, adhering to stringent healthcare privacy regulations.
  • Automated Appointment Reminders: Reduces no-show rates by sending timely reminders via SMS or email to patients.
  • Patient Self-Scheduling: Empowers patients to book their own appointments through an intuitive online portal, streamlining the scheduling process.
  • Integrated EHR/EMR Systems: Seamlessly connects with existing Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems for efficient data management.
  • Customizable Intake Forms: Allows practices to create and distribute tailored digital forms for patient information collection prior to appointments.
  • Telehealth Billing Integration: Simplifies the billing process by integrating with various billing systems and supporting telehealth-specific billing codes.
  • Multi-Language Support: Accommodates a diverse patient population by offering interfaces and communication options in multiple languages.
  • Patient Queue Management: Organizes and prioritizes patient appointments, ensuring a smooth and orderly flow of virtual consultations.
  • Secure Document Sharing: Enables the exchange of medical documents and images between patients and providers within a secure environment.
  • Analytics and Reporting: Provides detailed insights into practice performance, patient engagement, and appointment metrics through comprehensive reports.
  • Customizable Branding: Allows practices to personalize the platform with their own branding elements, maintaining a consistent professional image.
  • 24/7 Customer Support: Offers round-the-clock assistance to address any technical issues or inquiries, ensuring uninterrupted service.
  • Mobile App Accessibility: Provides a user-friendly mobile application for both patients and providers, facilitating on-the-go access to telehealth services.
  • Group Telehealth Sessions: Supports multi-participant video calls, enabling group therapy sessions or family consultations.
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Product Ranking

#10

among all
Telemedicine Software

#21

among all
Telemedicine Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Mend
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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video Call And Messaging 88 86 93 80 96 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 793 reviews
Excellent User Sentiment 79 reviews
86%
of users recommend this product

Mend has a 'great' User Satisfaction Rating of 86% when considering 793 user reviews from 3 recognized software review sites.

100%
of users recommend this product

Curogram has a 'excellent' User Satisfaction Rating of 100% when considering 79 user reviews from 2 recognized software review sites.

4.7 (19)
n/a
4.37 (499)
4.98 (39)
4.1 (275)
5.0 (40)

Awards

SelectHub research analysts have evaluated Mend and concluded it earns best-in-class honors for Video call and Messaging.

Video call and Messaging Award

Curogram stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Convenient and Accessible: Mend offers a user-friendly platform for scheduling and attending virtual appointments, eliminating the need for physical travel and reducing wait times. The platform is accessible from various devices, including smartphones and computers, making it convenient for patients to connect with healthcare providers from the comfort of their own homes.
Wide Range of Specialties: Mend provides access to a diverse network of healthcare professionals across various specialties, including primary care, mental health, and specialized care. This allows patients to find the appropriate provider for their specific needs without the limitations of geographical location.
Secure and HIPAA Compliant: Mend prioritizes patient privacy and data security by adhering to HIPAA regulations. The platform employs encryption and other security measures to protect sensitive health information, ensuring confidentiality and compliance with industry standards.
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User-Friendly Interface: Curogram is known for its intuitive design, which makes it easy for both healthcare providers and patients to use.
Efficient Communication: The platform offers robust tools for patient communication, including HIPAA-compliant texting and automated appointment reminders, which can enhance patient engagement and reduce no-shows.
Seamless Integration: Curogram integrates smoothly with existing medical systems, such as electronic health records (EHRs), streamlining workflows and improving data exchange.
Streamlined Operations: The platform simplifies various administrative tasks, including appointment scheduling, patient check-ins, and telehealth consultations, allowing healthcare providers to focus on patient care.
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Limited Scope of Care: Mend primarily focuses on urgent care needs, so it may not be suitable for individuals seeking specialized medical attention or ongoing chronic disease management.
Technology Dependence: The platform's reliance on technology can pose challenges for users with limited digital literacy or those in areas with unreliable internet connectivity.
Insurance Coverage: While Mend accepts various insurance plans, coverage and out-of-pocket costs can vary, potentially leading to unexpected expenses for patients.
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Technical Issues: Some users reported encountering occasional technical glitches with the platform.
Limited Advanced Features: A subset of users expressed a desire for the platform to incorporate more advanced features.
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Mend has carved out a unique space for itself in the realm of task management software, particularly for telemedicine. User feedback over the past year highlights its strengths, weaknesses, and what sets it apart from the competition. Reviewers consistently praise Mend for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and manage their tasks efficiently. The platform's automation features, such as appointment scheduling and reminders, are also highly valued for their ability to streamline workflows and reduce administrative burdens. However, some users note that Mend's customization options could be more extensive, particularly for larger healthcare practices with complex workflows. Compared to similar products, Mend stands out with its robust telemedicine integration, allowing for seamless virtual consultations and remote patient monitoring. This feature has proven to be invaluable for healthcare providers seeking to expand their reach and provide more accessible care options. Additionally, Mend's focus on security and compliance ensures that sensitive patient data is protected, which is a critical consideration for healthcare organizations. In conclusion, Mend is best suited for healthcare professionals and practices looking for a user-friendly, telemedicine-focused task management solution. Its intuitive design, automation features, and emphasis on security make it an ideal choice for those seeking to improve efficiency and enhance patient care in the digital age. It's important to note that the software landscape evolves rapidly, so it's always a good idea to check for the latest information and updates directly from Mend and other providers to make the most informed decision for your needs.

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Is Curogram the cure for all your telehealth woes? User reviews from the last year suggest it might just be the right prescription for many practices. Curogram receives high praise for its user-friendly interface, which, as one reviewer noted, is "exactly like texting a patient from our office." This intuitive design minimizes the learning curve for new staff and allows healthcare providers to focus on patient care rather than wrestling with complicated software. Curogram's robust communication tools, including appointment reminders and secure messaging, streamline patient interactions and reduce the need for time-consuming phone calls, a significant advantage in today's fast-paced healthcare environment. However, some users have reported occasional hiccups with the platform's integration with other systems, highlighting the importance of seamless data exchange in a healthcare setting. Despite these minor drawbacks, Curogram stands out for its affordability and comprehensive suite of features, making it a practical choice for practices of all sizes looking to enhance their telehealth capabilities and deliver a smoother patient experience.

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