Our analysts compared Caregility vs EpicCare based on data from our 400+ point analysis of Telemedicine Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Telemedicine Software
EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.
SelectHub research analysts have evaluated Caregility and concluded it earns best-in-class honors for Mobile Capabilities and Integrations.
SelectHub research analysts have evaluated EpicCare and concluded it earns best-in-class honors for Document Management, Telehealth Billing, Hardware Capabilities, Integrations and Platform Capabilities.
Caregility's telehealth software has received positive feedback from users, who appreciate its ability to facilitate virtual care and remote patient monitoring. The platform's strengths lie in its user-friendly interface, comprehensive features, and strong security measures. Users have highlighted the ease of use, particularly for both clinicians and patients, as a significant advantage. The platform's features, such as virtual consultations, remote patient monitoring, and chronic care management tools, have been praised for their effectiveness in improving patient care and outcomes. Additionally, Caregility's robust security measures ensure patient data privacy and compliance with industry regulations, which is crucial in the healthcare sector. However, some users have noted that Caregility's pricing can be a barrier for smaller healthcare organizations. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more customization options to tailor the software to their specific needs. Despite these limitations, Caregility remains a popular choice for healthcare providers seeking a reliable and comprehensive telehealth solution. Its ease of use, comprehensive features, and strong security make it well-suited for hospitals, clinics, and other healthcare organizations looking to implement or enhance their virtual care capabilities.
Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.
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