Top Doxy.me Alternatives & Competitors For 2024

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Looking for alternatives to Doxy.me? Many users crave user-friendly and feature-rich solutions for tasks like Tele-consultation Scheduling, Document Management, and Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real Telemedicine Software selection projects based on 400+ capabilities, we present a comparison of Doxy.me to leading industry alternatives like Mend, Healthie, Caregility, and Bluestream Health.

Healthie Software Tool
Bluestream Health Software Tool

Product Basics

Doxy.me is a HIPAA-compliant solution that offers video conferencing and virtual waiting rooms to mental health practices and healthcare providers. Users can conduct HD quality video conferencing sessions while patients can chat live with the providers. A clinician dashboard helps care providers transition between sessions while listing upcoming appointments.

It records meeting histories like call duration, patient details and appointment date while allowing patients to check in online. Practices can customize waiting rooms by allowing providers to send images and videos to patients before the onset of sessions. It is accessible by any Android and iOS device.
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Mend is an integrated AI-enabled solution for medical practices to streamline patient engagement and telehealth services. It enables secure one-on-one or group telehealth and telepsychiatry sessions with remote accessibility from any device. It also streamlines intake and appointment scheduling and lets patients self-schedule and receive intake forms, reminders and more. Practices can utilize its unique predictive module to minimize no-shows and cancellations and maximize revenues.

HIPAA Compliant, practices can connect it to the rest of their clinical workflows with ease. Customers can opt for its Free, Now or Pro plan with varying degrees of functionality, training and support.
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Healthie is a cloud-hosted solution designed for practitioners in the health and wellness industry to enhance, manage and launch client care. It offers charting, appointment scheduling, billing, video conferencing, goal setting and tracking. It helps nutritionists, dietitians and health coaches schedule appointments and allow clients to make online bookings using an embedded calendar.

Two-way video calling helps health care professionals efficiently follow up on client progress. Users can sync calendars with Google, iCal and Outlook for real-time updates and to avoid overbookings. It sends automatic appointment reminders to clients, facilitates communication between clients and health care providers while sending out message blasts to large groups. Customizable chart templates are available in common formats like SOAP and ADIME.
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Caregility connects physicians with patients across the care continuum with interactive communication devices. Clinicians can conduct virtual visits, clinical consultations and remote patient/device monitoring to streamline care delivery. It provides HIPAA-compliant audio and video communication systems that work in both acute and ambulatory settings.

It’s systems provide a myriad of features to physicians and clinic staff such as medical device interoperability, patient profiles and more. It supports over 1,300 hospitals across the health care sector.
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Bluestream Health aims to streamline care delivery for hospitals and clinics by connecting patients with doctors seamlessly. It’s intuitive and robust telehealth platform integrates video calling with medical workflows to provide patients access to heath care. It enables providers and health care professionals to fulfill the ever evolving needs of patients.

Practices depend on it for appointment scheduling, billing, reminders and more. It provides remote access functionality to increase patient satisfaction.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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24/7 Live Support
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Product Ranking

#1

among all
Telemedicine Software

#10

among all
Telemedicine Software

#13

among all
Telemedicine Software

#30

among all
Telemedicine Software

#45

among all
Telemedicine Software

Find out who the leaders are

Analyst Rating Summary

76
84
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86
60
75
88
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81
50
64
86
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100
64
96
93
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Tele-consultation Scheduling
Video call and Messaging
Tele-consultation Scheduling
Document Management
Mobile Capabilities
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Integrations
Mobile Capabilities
Video call and Messaging

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Doxy.me
Mend
Healthie
Caregility
Bluestream Health
+ Add Product + Add Product
Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video call and Messaging 75 64 96 80 73 88 86 93 80 96 81 100 83 60 95 50 64 78 20 64 0 25 50 75 100
75%
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88%
12%
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63%
37%
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80%
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93%
7%
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64%
36%
79%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 1532 reviews
Great User Sentiment 793 reviews
Great User Sentiment 59 reviews
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Great User Sentiment 59 reviews
90%
of users recommend this product

Doxy.me has a 'excellent' User Satisfaction Rating of 90% when considering 1532 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Mend has a 'great' User Satisfaction Rating of 86% when considering 793 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Healthie has a 'great' User Satisfaction Rating of 86% when considering 59 user reviews from 2 recognized software review sites.

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82%
of users recommend this product

Bluestream Health has a 'great' User Satisfaction Rating of 82% when considering 59 user reviews from 1 recognized software review sites.

4.6 (67)
4.7 (19)
4.3 (3)
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4.52 (863)
4.37 (499)
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4.12 (59)
4.5 (602)
4.1 (275)
4.3 (56)
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Awards

User Favorite Award
Video call and Messaging Award
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Mobile Capabilities Award
Integrations Award
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Synopsis of User Ratings and Reviews

Simple Interface: The platform's intuitive design allows users to easily navigate and conduct telehealth sessions without a steep learning curve. The interface is clean and uncluttered, making it easy to find the features you need.
Free Plan Availability: Doxy.me offers a free plan with basic features, making it accessible for individuals or small practices with budget constraints. The free plan includes unlimited call minutes, so you can use it for as long as you need.
HIPAA Compliance: The platform prioritizes security and privacy, adhering to HIPAA regulations to ensure the confidentiality of patient information. This is important for healthcare providers who need to protect their patients' privacy.
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Convenient and Accessible: Mend offers a user-friendly platform for scheduling and attending virtual appointments, eliminating the need for physical travel and reducing wait times. The platform is accessible from various devices, including smartphones and computers, making it convenient for patients to connect with healthcare providers from the comfort of their own homes.
Wide Range of Specialties: Mend provides access to a diverse network of healthcare professionals across various specialties, including primary care, mental health, and specialized care. This allows patients to find the appropriate provider for their specific needs without the limitations of geographical location.
Secure and HIPAA Compliant: Mend prioritizes patient privacy and data security by adhering to HIPAA regulations. The platform employs encryption and other security measures to protect sensitive health information, ensuring confidentiality and compliance with industry standards.
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Streamlined Scheduling: Users praise the platform's intuitive calendar interface, which simplifies appointment scheduling and reduces administrative burden for both practitioners and clients.
Client Engagement Tools: Features such as secure messaging, document sharing, and food logging resonate with users, as they foster closer client relationships and support ongoing communication outside of scheduled sessions.
Customizable Experience: Healthie's flexibility to tailor branding, forms, and workflows to individual business needs is frequently commended by users seeking a personalized touch.
Billing and Insurance: The platform's integrated billing features, including support for insurance claims, streamline financial operations and reduce administrative hassles for practitioners.
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Reduced Hospital Readmissions: Caregility can help to reduce hospital readmissions by providing patients with remote monitoring and care. This can help to identify and address potential problems early on, before they lead to a readmission.
Improved Patient Outcomes: Caregility can help to improve patient outcomes by providing patients with access to specialists and other healthcare providers who may not be available in their local area. This can help to ensure that patients receive the best possible care, regardless of their location.
Increased Patient Satisfaction: Caregility can help to increase patient satisfaction by providing patients with a more convenient and accessible way to receive care. This can help to improve the overall patient experience and make it more likely that patients will adhere to their treatment plans.
Reduced Healthcare Costs: Caregility can help to reduce healthcare costs by preventing unnecessary hospital readmissions and by providing patients with more efficient care. This can help to save money for both patients and healthcare providers.
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Simple and Easy to Use: Many users highlight the platform's intuitive design, making it easy for both patients and providers to navigate and use, even for those who are not tech-savvy.
Reliable and Stable: Users appreciate the platform's stability and reliability, with many reporting that they rarely experience technical issues or downtime during virtual visits.
Strong Customer Support: Bluestream Health is praised for its responsive and helpful customer support team, which is readily available to assist users with any questions or issues they may encounter.
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Limited Features in Free Plan: The free plan lacks essential features like screen sharing and file transfer, hindering collaboration and information exchange during consultations.
Technical Issues: Users frequently report problems with call quality, connection stability, and video freezing, disrupting the flow of virtual appointments and frustrating both patients and providers.
Privacy Concerns: Some users have expressed concerns regarding data security and privacy, as Doxy.me collects certain user information, raising questions about its handling and potential vulnerabilities.
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Limited Scope of Care: Mend primarily focuses on urgent care needs, so it may not be suitable for individuals seeking specialized medical attention or ongoing chronic disease management.
Technology Dependence: The platform's reliance on technology can pose challenges for users with limited digital literacy or those in areas with unreliable internet connectivity.
Insurance Coverage: While Mend accepts various insurance plans, coverage and out-of-pocket costs can vary, potentially leading to unexpected expenses for patients.
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Limited Functionality: Users express frustration with limitations in charting, billing, and telehealth features. They desire more customizable options and advanced tools for a smoother workflow.
Technical Issues: Users cite experiencing glitches, error messages, and occasional system outages, impacting appointment scheduling, billing, and client communication.
Customer Support Challenges: Response times for support requests are a common concern. Some users express dissatisfaction with the level of technical expertise and helpfulness from customer service.
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Limited Functionality: The platform may not offer the full range of features required for comprehensive telehealth, such as electronic health record (EHR) integration or the ability to conduct virtual physical exams.
Usability Issues: The user interface can be challenging to navigate, particularly for those with limited technical expertise. This can lead to frustration and a negative user experience.
Technical Problems: Users have reported experiencing technical issues such as poor video quality, audio problems, and connectivity disruptions. These issues can disrupt telehealth sessions and hinder the delivery of quality care.
Customer Support: Some users have expressed dissatisfaction with the level of customer support provided by Caregility. This can be a significant concern for healthcare providers who rely on prompt and efficient technical assistance to ensure the smooth operation of their telehealth services.
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Reliability Issues: Users have reported experiencing technical glitches like dropped calls and poor video quality, which can be disruptive during crucial telehealth appointments.
Limited Features: Compared to competitors, Bluestream Health lacks some advanced features that are becoming increasingly standard in telemedicine, such as screen sharing or digital signature capabilities.
User Interface: Some users find the platform's interface less intuitive than other telehealth solutions, leading to a steeper learning curve for both practitioners and patients.
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Doxy.me telemedicine software has been making waves, but like any tech, it has its fans and its critics. Users rave about how easy it is to use – even for folks who aren't tech-savvy. It's a lifesaver for those who had to quickly switch to telehealth, and patients seem to prefer it over fancier platforms because it's so straightforward. The free version is a major plus, allowing basic telemedicine visits without breaking the bank. However, some users find the video quality a bit shaky at times, especially with iffy internet connections. Plus, the customization options could use some work. Despite these hiccups, Doxy.me shines with its simplicity and affordability, making it a solid choice for healthcare providers who want a no-fuss telemedicine solution, especially solo practitioners or small clinics that are just starting out with telehealth.

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Mend has carved out a unique space for itself in the realm of task management software, particularly for telemedicine. User feedback over the past year highlights its strengths, weaknesses, and what sets it apart from the competition. Reviewers consistently praise Mend for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and manage their tasks efficiently. The platform's automation features, such as appointment scheduling and reminders, are also highly valued for their ability to streamline workflows and reduce administrative burdens. However, some users note that Mend's customization options could be more extensive, particularly for larger healthcare practices with complex workflows. Compared to similar products, Mend stands out with its robust telemedicine integration, allowing for seamless virtual consultations and remote patient monitoring. This feature has proven to be invaluable for healthcare providers seeking to expand their reach and provide more accessible care options. Additionally, Mend's focus on security and compliance ensures that sensitive patient data is protected, which is a critical consideration for healthcare organizations. In conclusion, Mend is best suited for healthcare professionals and practices looking for a user-friendly, telemedicine-focused task management solution. Its intuitive design, automation features, and emphasis on security make it an ideal choice for those seeking to improve efficiency and enhance patient care in the digital age. It's important to note that the software landscape evolves rapidly, so it's always a good idea to check for the latest information and updates directly from Mend and other providers to make the most informed decision for your needs.

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Is Healthie a picture of perfect health for healthcare providers, or does it need a checkup? User reviews from the past year indicate that Healthie is a robust platform with a generally positive reception. Users rave about its user-friendliness, highlighting the platform's intuitive design and helpful tutorial videos that enable a quick start for healthcare practitioners. The software shines with its comprehensive suite of features, including telehealth capabilities, electronic health record (EHR) management, and tools specifically designed for behavioral health. Users particularly appreciate the customization options, allowing them to tailor the platform to their specific needs, whether they offer fitness, nutrition, or wellness services. A standout strength is Healthie's exceptional customer support, praised for its proactive approach in addressing user queries and ensuring a smooth experience. However, no software is without its shortcomings. Some users have expressed that Healthie's billing feature, while functional, could be more intuitive and robust, especially for practices dealing with complex insurance claims. While Healthie offers a degree of integration with third-party applications, users note that expanding these integrations would further enhance the platform's versatility. Overall, Healthie emerges as a top contender in the healthcare software market. Its strengths lie in its user-friendliness, comprehensive features, and stellar customer support. While the billing functionality could benefit from some improvements and expanded integrations, Healthie proves to be a valuable asset for healthcare providers looking to streamline their practice management, telehealth services, and client engagement. Its adaptability makes it suitable for a wide range of healthcare professionals, from dietitians and therapists to physicians and wellness coaches.

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Caregility's telehealth software has received positive feedback from users, who appreciate its ability to facilitate virtual care and remote patient monitoring. The platform's strengths lie in its user-friendly interface, comprehensive features, and strong security measures. Users have highlighted the ease of use, particularly for both clinicians and patients, as a significant advantage. The platform's features, such as virtual consultations, remote patient monitoring, and chronic care management tools, have been praised for their effectiveness in improving patient care and outcomes. Additionally, Caregility's robust security measures ensure patient data privacy and compliance with industry regulations, which is crucial in the healthcare sector. However, some users have noted that Caregility's pricing can be a barrier for smaller healthcare organizations. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more customization options to tailor the software to their specific needs. Despite these limitations, Caregility remains a popular choice for healthcare providers seeking a reliable and comprehensive telehealth solution. Its ease of use, comprehensive features, and strong security make it well-suited for hospitals, clinics, and other healthcare organizations looking to implement or enhance their virtual care capabilities.

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Bluestream Health users praise its user-friendliness and robust features, particularly highlighting its seamless video conferencing capabilities and intuitive interface. For instance, one user emphasized the platform's ease of use, stating that "everything is self-explanatory." However, some users have reported technical issues, such as audio or video connectivity problems and slow loading times, especially on mobile devices or with unstable internet connections. One user recounted experiencing audio dropouts during calls due to incoming calls on their phone. Despite these drawbacks, users generally appreciate Bluestream Health's value, especially its free availability for certain users during the pandemic. Many consider it a viable alternative to Teladoc, particularly for smaller practices or individual practitioners seeking a cost-effective and easy-to-use telehealth solution. Bluestream Health appears best suited for healthcare providers who prioritize ease of use and affordability, particularly those who primarily conduct telehealth consultations from desktop computers with stable internet connections. Its straightforward interface and comprehensive features make it a practical choice for individual practitioners or smaller practices seeking a streamlined telehealth solution without the bells and whistles of more complex platforms.

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Related Categories

Top Alternatives in Telemedicine Software


Amwell

Bluestream Health

Caregility

EpicCare

Klara

MDLIVE

Mend

NextGen Enterprise

SnapMD

swyMed

Teladoc Health

Updox

VidyoHealth

ViTel Net

VSee Clinic

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