Top ChARM Health Alternatives & Competitors For 2024

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Looking for alternatives to ChARM Health? Many users crave user-friendly and feature-rich solutions for tasks like Tele-consultation Scheduling, Document Management, and Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real Telemedicine Software selection projects based on 400+ capabilities, we present a comparison of ChARM Health to leading industry alternatives like Doxy.me, Caregility, VidyoHealth, and TigerConnect.

ChARM Health Software Tool

Product Basics

ChARM Health provides a cloud-based health care suite. It is designed to be an end-to-end electronic hub for health care professionals. A range of pricing tiers and add ons, including a free package, allow users to tailor it for individual needs.

Its EHR, telehealth and patient portal enable providers to stay connected with patients and store and retrieve data digitally. Functionalities such as medical billing and RCM let health care professionals spend less time manually handling financial aspects of the practice and more time engaging with patients.
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Doxy.me is a HIPAA-compliant solution that offers video conferencing and virtual waiting rooms to mental health practices and healthcare providers. Users can conduct HD quality video conferencing sessions while patients can chat live with the providers. A clinician dashboard helps care providers transition between sessions while listing upcoming appointments.

It records meeting histories like call duration, patient details and appointment date while allowing patients to check in online. Practices can customize waiting rooms by allowing providers to send images and videos to patients before the onset of sessions. It is accessible by any Android and iOS device.
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Caregility connects physicians with patients across the care continuum with interactive communication devices. Clinicians can conduct virtual visits, clinical consultations and remote patient/device monitoring to streamline care delivery. It provides HIPAA-compliant audio and video communication systems that work in both acute and ambulatory settings.

It’s systems provide a myriad of features to physicians and clinic staff such as medical device interoperability, patient profiles and more. It supports over 1,300 hospitals across the health care sector.
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A scalable telemedicine video conferencing suite, VidyoHealth makes communications and collaborations smooth and sustainable. It establishes video conferencing and check-up calls via laptops and ipads for a host of applications such as telepsychiatry, home health and more. The solution cuts costs for telehealth clinics as it does not require a dedicated health IT infrastructure to set up calls between doctors and patients.

It is HIPAA-complaint and helps clinics deliver remote care seamlessly. Its features include appointment scheduling, sending reminders to patients and video conferencing, among others.
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TigerConnect is a sophisticated software solution designed to streamline healthcare collaboration and communication. It facilitates secure messaging, video calls, and file sharing among healthcare professionals, ensuring that patient information is exchanged efficiently and confidentially. The platform is particularly well-suited for hospitals, clinics, and other healthcare organizations that require robust, HIPAA-compliant communication tools to enhance patient care and operational efficiency.

Key benefits of TigerConnect include improved coordination among care teams, reduced response times, and enhanced patient outcomes. Popular features encompass real-time messaging, role-based messaging, and integration with electronic health records (EHRs). Users appreciate its intuitive interface and the ability to access critical information quickly, which significantly boosts productivity and collaboration.

Compared to similar products, TigerConnect is often praised for its reliability and comprehensive feature set tailored specifically for healthcare environments. Pricing details are typically customized based on the size and needs of the organization, so it is advisable to contact SelectHub for a personalized quote.

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Product Assistance

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Product Ranking

#19

among all
Telemedicine Software

#1

among all
Telemedicine Software

#30

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Telemedicine Software

#65

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#7

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Telemedicine Software

Find out who the leaders are

Analyst Rating Summary

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Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Tele-consultation Scheduling
Integrations
Mobile Capabilities
Video call and Messaging
Mobile Capabilities
Hardware Capabilities
Integrations
Video call and Messaging
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ChARM Health
Doxy.me
Caregility
VidyoHealth
TigerConnect
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Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video call and Messaging 75 64 96 80 73 81 100 83 60 95 63 100 72 30 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 222 reviews
Excellent User Sentiment 1532 reviews
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Excellent User Sentiment 86 reviews
88%
of users recommend this product

ChARM Health has a 'great' User Satisfaction Rating of 88% when considering 222 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Doxy.me has a 'excellent' User Satisfaction Rating of 90% when considering 1532 user reviews from 3 recognized software review sites.

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94%
of users recommend this product

TigerConnect has a 'excellent' User Satisfaction Rating of 94% when considering 86 user reviews from 2 recognized software review sites.

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4.6 (67)
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4.37 (110)
4.52 (863)
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4.7 (43)
4.4 (112)
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4.7 (43)

Awards

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User Favorite Award
Mobile Capabilities Award
Integrations Award
Mobile Capabilities Award
User Favorite Award

Synopsis of User Ratings and Reviews

Easy Scheduling: Users appreciate the straightforward scheduling process, often mentioning that it's simple to book appointments online or through the app.
Convenient Access: Many users highlight the convenience of virtual appointments, especially for those with busy schedules or limited mobility.
Personalized Care: Users often praise the personalized approach of ChARM Health providers, noting that they feel heard and understood during consultations.
Prompt Communication: Users frequently mention the responsiveness of ChARM Health staff, with quick replies to messages and efficient appointment confirmations.
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Simple Interface: The platform's intuitive design allows users to easily navigate and conduct telehealth sessions without a steep learning curve. The interface is clean and uncluttered, making it easy to find the features you need.
Free Plan Availability: Doxy.me offers a free plan with basic features, making it accessible for individuals or small practices with budget constraints. The free plan includes unlimited call minutes, so you can use it for as long as you need.
HIPAA Compliance: The platform prioritizes security and privacy, adhering to HIPAA regulations to ensure the confidentiality of patient information. This is important for healthcare providers who need to protect their patients' privacy.
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Reduced Hospital Readmissions: Caregility can help to reduce hospital readmissions by providing patients with remote monitoring and care. This can help to identify and address potential problems early on, before they lead to a readmission.
Improved Patient Outcomes: Caregility can help to improve patient outcomes by providing patients with access to specialists and other healthcare providers who may not be available in their local area. This can help to ensure that patients receive the best possible care, regardless of their location.
Increased Patient Satisfaction: Caregility can help to increase patient satisfaction by providing patients with a more convenient and accessible way to receive care. This can help to improve the overall patient experience and make it more likely that patients will adhere to their treatment plans.
Reduced Healthcare Costs: Caregility can help to reduce healthcare costs by preventing unnecessary hospital readmissions and by providing patients with more efficient care. This can help to save money for both patients and healthcare providers.
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Easy to Use: Patients find the platform straightforward and easy to navigate, even with limited technical experience.
High-Quality Video: The video quality is consistently reliable, ensuring clear communication between patients and providers during virtual consultations.
Secure Platform: VidyoHealth prioritizes patient privacy and data security, which is crucial for building trust and ensuring compliance with healthcare regulations.
Integrations: The platform integrates seamlessly with existing healthcare workflows and electronic health record (EHR) systems, streamlining the telehealth experience for providers.
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Seamless Communication: TigerConnect enables efficient communication among healthcare providers through features like secure messaging, voice and video calling, and real-time alerts.
Improved Workflow Efficiency: The platform streamlines workflows with automated physician scheduling, role-based messaging, and integration capabilities with EHR and other healthcare systems.
Enhanced Patient Care: TigerConnect facilitates care coordination, patient engagement, and faster decision-making, ultimately contributing to improved patient outcomes and satisfaction.
User-Friendly Interface: Users consistently praise TigerConnect for its intuitive and easy-to-use interface, requiring minimal training and onboarding efforts.
Robust Security and Compliance: As a HIPAA-compliant and HITRUST-certified solution, TigerConnect prioritizes data security and privacy, ensuring the safe exchange of protected health information.
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Limited Provider Network: Some users have reported difficulty finding a provider within their network, especially for specialized care. This can be frustrating for patients seeking specific expertise.
Technical Glitches: A few users have experienced technical issues during virtual appointments, such as audio or video problems, which can disrupt the flow of the consultation and lead to frustration.
Long Wait Times: Some users have reported long wait times for appointments, which can be inconvenient for those seeking timely medical attention. This can be particularly problematic for urgent care needs.
Limited Prescription Options: Certain users have encountered limitations in the types of prescriptions that can be filled through the platform, which may not meet their specific medical needs.
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Limited Features in Free Plan: The free plan lacks essential features like screen sharing and file transfer, hindering collaboration and information exchange during consultations.
Technical Issues: Users frequently report problems with call quality, connection stability, and video freezing, disrupting the flow of virtual appointments and frustrating both patients and providers.
Privacy Concerns: Some users have expressed concerns regarding data security and privacy, as Doxy.me collects certain user information, raising questions about its handling and potential vulnerabilities.
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Limited Functionality: The platform may not offer the full range of features required for comprehensive telehealth, such as electronic health record (EHR) integration or the ability to conduct virtual physical exams.
Usability Issues: The user interface can be challenging to navigate, particularly for those with limited technical expertise. This can lead to frustration and a negative user experience.
Technical Problems: Users have reported experiencing technical issues such as poor video quality, audio problems, and connectivity disruptions. These issues can disrupt telehealth sessions and hinder the delivery of quality care.
Customer Support: Some users have expressed dissatisfaction with the level of customer support provided by Caregility. This can be a significant concern for healthcare providers who rely on prompt and efficient technical assistance to ensure the smooth operation of their telehealth services.
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Limited Features: Some users have expressed that VidyoHealth lacks certain features commonly found in other telehealth platforms, such as in-app messaging or a virtual waiting room.
Technical Issues: There have been reports of occasional technical problems, including connectivity issues and video/audio quality concerns, which can disrupt the flow of telehealth sessions.
User Interface: The platform's user interface has been described as less intuitive or user-friendly compared to some competitors, potentially posing challenges for users who are less familiar with technology.
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Limited Texting Features: Users have expressed dissatisfaction with the platform's texting capabilities, citing the inability to tag colleagues in messages, lack of new message notifications, and automatic message deletion after 30 days as significant drawbacks.
Technical Issues: Some users have reported experiencing bugs and glitches, including abrupt logouts, system crashes, and slow performance, which can be disruptive to workflow.
Difficult Integration: Integrating TigerConnect with existing EHR systems has proven to be a pain point for some users, leading to delays and frustration.
Unhelpful Customer Support: Some users have reported negative experiences with TigerConnect's customer support, describing it as unresponsive and unhelpful.
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User reviews indicate that ChARM Health is a solid option for smaller practices, particularly those looking for a user-friendly and affordable solution. The software's intuitive interface and ease of use are frequently praised, with many users highlighting the ability to onboard and start using the system within a few hours. ChARM Health's mobile-friendly application is also a major selling point, allowing staff and physicians to access patient information and important documents from anywhere, anytime. This feature is particularly valuable for practices with remote staff or those who need to access patient data on the go. However, some users have expressed concerns about the software's limited functionality compared to other, more comprehensive solutions. For example, some users have found the reporting features to be lacking, and others have noted that the software's integration with other third-party applications can be challenging. Additionally, while ChARM Health's pricing is considered competitive, some users have found the tiered pricing structure to be confusing and difficult to navigate. Overall, ChARM Health is a good option for smaller practices that are looking for a user-friendly and affordable EHR and practice management solution. The software's ease of use, mobile-friendly interface, and robust security features make it a strong contender in the market. However, larger practices or those with more complex needs may find the software's limited functionality to be a drawback.

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Doxy.me telemedicine software has been making waves, but like any tech, it has its fans and its critics. Users rave about how easy it is to use – even for folks who aren't tech-savvy. It's a lifesaver for those who had to quickly switch to telehealth, and patients seem to prefer it over fancier platforms because it's so straightforward. The free version is a major plus, allowing basic telemedicine visits without breaking the bank. However, some users find the video quality a bit shaky at times, especially with iffy internet connections. Plus, the customization options could use some work. Despite these hiccups, Doxy.me shines with its simplicity and affordability, making it a solid choice for healthcare providers who want a no-fuss telemedicine solution, especially solo practitioners or small clinics that are just starting out with telehealth.

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Caregility's telehealth software has received positive feedback from users, who appreciate its ability to facilitate virtual care and remote patient monitoring. The platform's strengths lie in its user-friendly interface, comprehensive features, and strong security measures. Users have highlighted the ease of use, particularly for both clinicians and patients, as a significant advantage. The platform's features, such as virtual consultations, remote patient monitoring, and chronic care management tools, have been praised for their effectiveness in improving patient care and outcomes. Additionally, Caregility's robust security measures ensure patient data privacy and compliance with industry regulations, which is crucial in the healthcare sector. However, some users have noted that Caregility's pricing can be a barrier for smaller healthcare organizations. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more customization options to tailor the software to their specific needs. Despite these limitations, Caregility remains a popular choice for healthcare providers seeking a reliable and comprehensive telehealth solution. Its ease of use, comprehensive features, and strong security make it well-suited for hospitals, clinics, and other healthcare organizations looking to implement or enhance their virtual care capabilities.

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Stepping into the realm of telehealth, VidyoHealth emerges as a contender, but how does it truly stack up against the competition? User feedback from the past year sheds light on its strengths, weaknesses, and ideal user base. Reviews highlight the platform's exceptional video and audio quality, ensuring seamless virtual consultations. This reliability fosters trust and enhances the patient experience, particularly for those in remote areas with limited healthcare access. However, users note the absence of certain features found in competing platforms, such as a built-in payment processing system, which can streamline administrative tasks for healthcare providers. Despite this, VidyoHealth distinguishes itself through its robust security measures and compliance with industry regulations, making it a preferred choice for healthcare organizations prioritizing patient data protection. The platform's user-friendly interface also receives praise, enabling healthcare professionals to navigate and utilize its features with ease, regardless of their technological proficiency. In conclusion, VidyoHealth is best suited for healthcare providers seeking a reliable and secure telehealth solution that prioritizes high-quality video consultations and ease of use, particularly those who value patient data protection and cater to patients in underserved communities.

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Can TigerConnect help your healthcare organization reach new heights, or will it leave you feeling like you're stuck in the digital jungle? User reviews from the past year suggest that TigerConnect is a roaring success for many healthcare organizations, but like any apex predator, it has its weaknesses. Users consistently praise TigerConnect for its user-friendly interface and robust features, such as role-based messaging and real-time alerts. For instance, one user raved about how TigerConnect streamlined their STEMI call process, replacing outdated pagers with a more efficient and reliable system. This ease of use is critical in fast-paced healthcare environments where every second counts. Another strength is its HIPAA compliance, which gives users peace of mind knowing that sensitive patient information is protected. However, some users have reported challenges with integration and less-than-stellar tech support. Specifically, integrating TigerConnect with existing EHR systems has been a pain point for some, creating a roadblock to seamless communication. What sets TigerConnect apart is its focus on improving clinical workflows and patient care. Features like team activation and the ability to attach patient references to messages enable faster decision-making and more coordinated care. Imagine a scenario where a nurse can instantly alert the entire care team about a patient's deteriorating condition, including relevant medical history, with a single message. This level of streamlined communication can be a game-changer for patient outcomes. TigerConnect is best suited for healthcare organizations of all sizes looking to enhance communication, streamline workflows, and improve patient care. Its robust features, ease of use, and focus on security make it a valuable tool for hospitals, clinics, and other healthcare providers. However, organizations with complex IT infrastructures should carefully consider the integration challenges and weigh them against the potential benefits.

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Related Categories

Top Alternatives in Telemedicine Software


Amwell

Bluestream Health

Caregility

Doxy.me

EpicCare

Klara

MDLIVE

Mend

NextGen Enterprise

SnapMD

swyMed

Teladoc Health

Updox

VidyoHealth

ViTel Net

VSee Clinic

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