Willis Towers Watson vs Eightfold

Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.

Eightfold's user reviews indicate it is a robust talent management system that provides strong features for candidate sourcing, talent analytics, and employee engagement. Users appreciate its user-friendly interface and comprehensive functionality, which allows them to manage the entire talent lifecycle efficiently. Compared to similar products, Eightfold stands out for its AI-powered talent matching capabilities, which help organizations identify and hire the best candidates quickly and effectively. However, some users have reported occasional technical glitches and a need for more customization options. Eightfold's differentiating factors include its emphasis on diversity and inclusion, its ability to integrate with other HR systems, and its focus on employee experience. These factors are important because they enable organizations to build a diverse and inclusive workforce, streamline their HR processes, and create a positive work environment that attracts and retains top talent. Overall, Eightfold is most suited for large organizations with complex talent management needs that are looking for a comprehensive and AI-powered solution.