talentReef vs Willis Towers Watson

Talentreef provides user-friendly recruiting and talent management capabilities aimed at organizations in the service industry that have an hourly workforce. One con unanimously indicated by users is that it lags and crashes while performing multiple actions, including on the app. However, the app generally enables great mobility, as users can access all features and tools whenever needed. In addition, customer support is quick and effective according to the majority of users. In summary, the system is a good option for companies needing to recruit and manage a wide pool of talent.

Willis Tower Watson is a finance and risk management solution. Users with positive experiences especially enjoyed the anonymous survey to give feedback to managers — they said it helped drive real change within their organizations. Others like its reporting tools and felt the functionality was easy to adopt and navigate. Retirement funds were a point of contention. Nearly every user who talked about trying to access their pension fund said it was difficult and took longer than expected, ran into issues trying to figure out how to do so or recorded other problems. These negative reviews came mainly from the site TrustRadius. Reviewers posted some comments during an apparent post-COVID backlog. However, many others came from 2019 or earlier. Users were also displeased with the customer service. They complained about a lack of updates, murky communication and misquotes. Even the positive reviews for the customer service said representatives were helpful, but clearly very overworked. Willis Tower Watson may be a good choice for small to medium businesses looking for help with finances and risk management; however, tread carefully around its retirement services.