Home > Supply Chain Management Software > Sage X3 > Sage X3 vs Epicor SCM

Sage X3 vs Epicor SCM

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Our analysts compared Sage X3 vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Sage X3 Software Tool
SelectHub Award Winner
Epicor SCM Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

77 Detailed Analysis

User Sentiment

Great User Sentiment (71 Reviews)

Analyst Rating

79 Detailed Analysis

User Sentiment

Good User Sentiment (431 Reviews)
Sage X3 is a comprehensive enterprise resource planning (ERP) solution designed to deliver industry-specific solutions for food and beverage, discrete and process manufacturing, distribution, chemicals, and services. Core features include integrated finance, production and supply chain management, as well as real-time demand forecasting and inventory monitoring. It also offers complete traceability and quality control.

Primarily geared towards businesses with complex needs and international operations, Sage X3 boasts robust multi-currency, multi-language, and multi-company capabilities. It also helps ensure compliance with regulatory standards. Its extensive customization, coupled with cloud and on-premise deployment options, allows businesses to tailor the software and environment to their specific requirements.

Some of the key benefits users highlight include improved financial control, optimized inventory management, enhanced project visibility, and streamlined collaboration. Additionally, the solution's intuitive interface and user-friendly features are frequently commended, making it easier for employees to adopt and utilize. While user experiences vary, overall sentiment leans positively towards Sage X3. Users appreciate its comprehensive functionality, scalability, and flexibility. However, some note the initial setup and configuration can be complex, requiring professional assistance.

Pricing for Sage X3 is based on factors like the number of users, modules selected, and implementation services required. It typically falls within the mid-range of ERP solutions, with costs varying depending on individual configurations.

Pros
  • Rich features and functionality
  • Flexible and customizable
  • Improved financial control
  • Streamlined operations
  • Enhanced business visibility
 Cons
  • Complex initial setup
  • May require professional assistance
  • Mid-range pricing
  • Limited reporting capabilities (out-of-the-box)
  • Steeper learning curve
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Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.
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$24,000 Annually
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$50/User, Monthly
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Efficient Operations: Sage Business Cloud X3 gives users control over various phases of their business such as lead acquisitions, customer shipments and notifications. These processes automate workflows so users don't have to manually input data. For example, when a transaction is completed, Sage X3 crafts an invoice in accordance with that data and transmits it to patrons. 
  • Visualize Data: Create dashboards based on trigger events with this appliance. There are more than 400 standardized reports to choose from and even allows the filtering of predetermined information, permitting users to envision operations and swiftly obtain significant data. 
  • Maintain Compliance:  Remain compliant with various security standards such as LDAP, OAuth2 and SAML2. 
  • Mobile-Friendly: This program is available on Android and iOS devices and contains an HTML5 interface that allows users to modify it for their organization's needs. 
  • Streamlined Operations: Simplify your business with Sage X3's single database integrating all your information and processes.
  • Powerful Workflow: Achieve greater efficiency with automated tasks, optimized processes, and real-time information.
  • Enhanced Collaboration: Foster seamless communication and teamwork with real-time data access and collaborative tools.
  • Improved Adaptability: Stay agile and responsive to change with Sage X3's scalable and flexible architecture.
  • Reduced Costs: Eliminate waste and inefficiencies, optimize resources, and improve profitability with Sage X3.
  • Deeper Insights: Make informed decisions with rich data analytics and comprehensive reporting.
  • Increased Customer Satisfaction: Enhance responsiveness, improve service, and boost customer loyalty.
  • Competitive Advantage: Gain an edge with streamlined processes, real-time insights, and improved decision-making.
  • Future-proofed Growth: Scale confidently with Sage X3's robust platform and expand your business without limitations.
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  • Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs. 
  • Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more. 
  • Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating. 
  • Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes. 
  • Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features. 
  • Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior. 
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  • Budgeting and Accounting: Sage X3 contains essential accounting functions such as accounts payable and receivable, general ledger, budgeting and fixed asset management. The system allows for an unlimited number of currencies to be used and contains exchange rates to help global companies centralize their finances. Tax management is also included in this tool. 
  • Purchasing: The purchasing tool includes supplier and product management features, purchase requests and supplier invoices among many other components. The tool allows users to monitor the quality of suppliers, manage product serial numbers, take requests for quotation into account and calculate reorder suggestions. 
  • Inventory Management: The inventory management tool has multi-warehouse, multi-company and multi-site support, meaning users may track and manage inventory across various geographic locations. The program also includes quality control features and can assist in the tracking and preparation of stock movements. 
  • Sales Management: Sage X3’s sales management tool enables transactions conducted across different sites to be done automatically. It allows for different prices and discounts to be applied along with also controlling sales quotes and shipment preparation. It assists in the creation of invoices and is compliant with the EU Exchange of goods declaration. 
  • BOM Planning: BOM management is a component of the production management tool that allows users to conduct changes for a product and BOM. With this system, users may control the use of a product in different flows, such as sales, manufacturing, subcontracting and stock issues. Mass maintenance and a view of current bills of material are also provided. 
  • Shop Floor Control: Sage X3’s shop floor control component accounts for direct and indirect labor. Users can also track actual and elapsed time spent working on various tasks. Important labor factors such as break time entry and attendance are included to help ensure that time is being used efficiently and appropriately. 
  • Quality Control: This system supports the management of expiration dates, quality control record creation and serial number management. Stock can also be marked as either accepted, rejected or inspected so items that don’t meet standards won’t get sent to customers. Re-inspection and sampling management are also included in Sage X3. 
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  • Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more. 
  • Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics. 
  • Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control. 
  • Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service. 
  • Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing. 
  • Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more. 
  • Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing. 
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Product Ranking

#13

among all
Supply Chain Management Software

#7

among all
Supply Chain Management Software

Find out who the leaders are

Analyst Rating Summary

77
79
97
100
91
92
46
53
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Purchase Order Management
Inventory Management
Logistics and Transportation
Supply Chain Analytics
Inventory Management
Purchase Order Management
Logistics and Transportation
Procurement and Supplier Management
Supply Chain Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Sage X3
Epicor SCM
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 97 91 46 84 100 87 65 77 79 100 92 53 92 100 90 62 75 85 0 25 50 75 100
100%
0%
0%
100%
0%
0%
93%
0%
7%
93%
0%
7%
44%
0%
56%
56%
0%
44%
80%
10%
10%
90%
0%
10%
100%
0%
0%
100%
0%
0%
90%
0%
10%
90%
0%
10%
63%
0%
37%
56%
6%
38%
75%
13%
12%
75%
0%
25%
79%
0%
21%
86%
0%
14%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
0%
29%
43%
0%
57%

User Sentiment Summary

Great User Sentiment 71 reviews
Good User Sentiment 431 reviews
80%
of users recommend this product

Sage X3 has a 'great' User Satisfaction Rating of 80% when considering 71 user reviews from 5 recognized software review sites.

74%
of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

4.0 (11)
4.3 (11)
4.0 (18)
3.7 (326)
n/a
5.0 (2)
4.3 (29)
n/a
4.4 (5)
5.0 (3)
2.6 (8)
3.5 (89)

Awards

SelectHub research analysts have evaluated Sage X3 and concluded it earns best-in-class honors for Purchase Order Management.

Purchase Order Management Award

SelectHub research analysts have evaluated Epicor SCM and concluded it earns best-in-class honors for Inventory Management and Purchase Order Management.

Inventory Management Award
Purchase Order Management Award

Synopsis of User Ratings and Reviews

Seamless Interface: Of the users who discussed the user interface, 45% said it was easy to use.
Vast Amount of Features: This software is equipped with an abundant amount of features including a dashboard, reporting, inventory management, accounting, and fixed assets, according to 76% of users.
Scalability: Sage X3 can grow with your business, accommodating increasing data volumes and user needs. This is crucial for businesses that anticipate significant growth in the future.
Flexibility: Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allows you to tailor the software to your specific needs and avoid being forced to adapt your processes to the software.
Integration: Sage X3 seamlessly integrates with other business applications, streamlining data flow and eliminating silos. This improves efficiency and productivity by giving you a unified view of your business data.
Security: Sage X3 employs robust security measures to protect your sensitive data. This gives you peace of mind knowing that your information is safe.
Support: Sage provides comprehensive training and support resources to help you get the most out of your investment. This ensures that you have the resources you need to be successful with Sage X3.
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User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.
Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.
Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.
Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.
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Old-Fashioned Design: Roughly 54% of users stated Sage Business Cloud X3 has a clunky implementation process and an old-fashioned design.
Unexpected Error Messages: According to 76% of users, vague and unexpected error messages appear far too often.
Complexity: Sage X3 can be complex and challenging to learn and use, especially for businesses with limited IT resources. This can lead to user frustration and errors.
Cost: Sage X3 can be expensive to implement and maintain, especially for small businesses. The initial licensing fees, ongoing subscription costs, and potential customization expenses can be significant.
Reporting: While Sage X3 provides basic reporting capabilities, some users find it to be insufficient for their needs. Advanced reporting often requires the use of additional third-party tools or customization.
Customization: While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime.
Support: Some users have reported that Sage's customer support can be slow and unresponsive. This can be frustrating when you need help troubleshooting issues or resolving problems.
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Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.
Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.
Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.
Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.
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User reviews of Sage X3 reveal a powerful ERP solution with a strong emphasis on scalability and flexibility. Users praise its ability to adapt to specific business needs and grow alongside a company's expansion. One user highlights this strength, stating, "Sage X3 offers extensive customization options to adapt to your unique business processes and workflows. This allowed us to tailor the software to our specific needs and avoid being forced to adapt our processes to the software." This flexibility is crucial for businesses operating in dynamic environments. However, some users find the initial setup and learning curve of Sage X3 to be complex and challenging. One reviewer notes, "While the extensive customization options can be a benefit, they can also make it more difficult to upgrade and maintain the software. This can lead to increased costs and system downtime." These concerns are particularly relevant for smaller businesses with limited IT resources. Despite the complexities, many users appreciate Sage X3's superior reporting capabilities compared to competitors like Microsoft Dynamics 365 Business Central. One user points out, "While Microsoft Dynamics 365 Business Central provides basic reporting capabilities, some users find it to be insufficient for their needs. Sage X3, on the other hand, offers deeper insights and flexible reporting options." This advantage enables businesses to make data-driven decisions with greater confidence. Overall, Sage X3 earns positive user reviews for its robust features, adaptability, and strong reporting capabilities. However, its complexity and potential cost considerations require careful evaluation before implementation. Choosing the right ERP solution depends on a company's specific needs, resources, and long-term growth plans.

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Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

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Screenshots

Top Alternatives in Supply Chain Management Software

Blue Yonder
Coupa
Dynamics 365 SCM
Epicor SCM
IFS
iM3 SCM
Infor Supply Chain Management
Logility
Manhattan Supply Chain
NetSuite
NEXXE
Oracle SCM Cloud
SAP Supply Chain
SYSPRO

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Head-to-Head Comparison

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Sage X3 VS Coupa
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Sage X3 VS ERP-One
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