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Manhattan Supply Chain vs Epicor SCM

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Our analysts compared Manhattan Supply Chain vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Manhattan Supply Chain Software Tool
Epicor SCM Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

74 Detailed Analysis

User Sentiment

Good User Sentiment (8 Reviews)

Analyst Rating

79 Detailed Analysis

User Sentiment

Good User Sentiment (431 Reviews)
Manhattan Software’s platform provides a suite of management tools that are designed for larger and more complex operations. Applications for both warehouse and transportation management are included as well.

With this supply chain system, users can leverage analytical tools, dashboards, data visibility applications and more while executing vital processes. Included tools help users discover stagnant inventory, manage critical tasks and benefit from a wealth of data.
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Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.
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Product Assistance

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Product Insights

  • Better Data Visibility: Manhattan Associates Software’s SCM solution provides a beneficial bird’s eye view of critical processes. Data gathered from these tasks allows managing staff to properly plan ahead and make educated decisions. 
  • Balance Costs: This software solution helps balance and cut costs associated with transportation and inventory management while keeping service levels relevant. 
  • Multiple Deployment Options: Manhattan Software is available for on-premise, cloud-based and multi-tenant deployments. Clients can choose whichever better suits their unique requirements. 
  • Leverage the Cloud: This platform is available as a cloud-based solution which comes with a number of benefits. Upgrades can be implemented in real time, while important project documentation can be safely stored in the cloud. 
  • Reduce Errors: Decreasing errors not only cuts back on the costs of correcting them, but it also strengthens customer trust. Automating tedious manual tasks that require input from employees helps reduce problems related to human error. 
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  • Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs. 
  • Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more. 
  • Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating. 
  • Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes. 
  • Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features. 
  • Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior. 
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  • Warehouse Management: This solution from Manhattan Software provides unique functions dedicated to optimizing warehousing tasks. Streamline inventory placement and increase accuracy throughout critical warehouse processes. 
  • Transportation Management: Cut costs related to shipping and transport with a suite of management tools focused on optimizing delivery processes. This platform provides features that work in the global transport market such as multiple language and currency support.;
  • Value-Added Services: Operations that provide kitting and other value-added services can access functions based on these processes and continue providing them to their clients. 
  • Inventory Management: Manhattan Associates Supply Chain also includes valuable inventory optimization tools. With these, clients can reduce inventory numbers while also discovering stagnant product taking up valuable space. 
  • Integrations: This platform contains numerous integrations that make the exchange of information between partners and clients easier. There are also inclusions that give 3PL providers everything they need to keep their operations running. 
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  • Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more. 
  • Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics. 
  • Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control. 
  • Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service. 
  • Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing. 
  • Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more. 
  • Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing. 
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Product Ranking

#9

among all
Supply Chain Management Software

#7

among all
Supply Chain Management Software

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Analyst Rating Summary

74
79
89
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92
71
53
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Inventory Management
Logistics and Transportation
Inventory Management
Purchase Order Management
Logistics and Transportation
Procurement and Supplier Management
Supply Chain Analytics

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Manhattan Supply Chain
Epicor SCM
+ Add Product + Add Product
Inventory Management Logistics And Transportation Mobile Capabilites Procurement And Supplier Management Purchase Order Management Supply Chain Analytics Supply Chain Planning Warehouse Labor Management Warehouse Management 89 89 71 69 59 80 53 82 77 100 92 53 92 100 90 62 75 85 0 25 50 75 100
78%
22%
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90%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
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43%
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57%

User Sentiment Summary

Good User Sentiment 8 reviews
Good User Sentiment 431 reviews
77%
of users recommend this product

Manhattan Supply Chain has a 'good' User Satisfaction Rating of 77% when considering 8 user reviews from 3 recognized software review sites.

74%
of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

n/a
4.3 (11)
4.0 (1)
3.7 (326)
n/a
5.0 (2)
3.8 (6)
n/a
4.0 (1)
5.0 (3)
n/a
3.5 (89)

Awards

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SelectHub research analysts have evaluated Epicor SCM and concluded it earns best-in-class honors for Inventory Management and Purchase Order Management.

Inventory Management Award
Purchase Order Management Award

Synopsis of User Ratings and Reviews

Inventory Management: Manhattan Supply Chain offers robust tools to track inventory levels, manage stock movements, and optimize warehouse operations, leading to improved efficiency and reduced carrying costs.
Order Fulfillment: The system streamlines order processing, from receiving orders to picking, packing, and shipping, ensuring timely and accurate deliveries to customers.
Transportation Management: Manhattan Supply Chain helps plan and execute transportation routes, select carriers, and track shipments in real-time, optimizing transportation costs and improving delivery performance.
Demand Planning and Forecasting: The software provides advanced analytics and forecasting capabilities to predict future demand, enabling businesses to make informed decisions about inventory levels and production planning.
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User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.
Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.
Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.
Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.
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Limited Customization: Manhattan's software may not be the best fit for companies with unique or complex supply chain needs due to limited options for customization.
Implementation Challenges: The implementation process can be lengthy and complex, requiring significant time and resources, which may disrupt ongoing operations.
Cost: Manhattan's products can be expensive, especially for smaller businesses or those with limited budgets. This cost can include licensing fees, implementation costs, and ongoing maintenance fees.
User Interface: Some users find the software's interface to be outdated and not user-friendly, leading to a steeper learning curve and potential challenges for new users.
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Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.
Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.
Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.
Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.
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Manhattan Supply Chain has established itself as a reputable supply chain management software solution, known for its comprehensive features and user-friendly interface. The software provides a suite of tools designed to optimize warehouse operations, transportation management, and inventory control. Users consistently praise the platform's ease of use, highlighting its intuitive design and straightforward navigation, which allows for efficient onboarding and training of new personnel. Additionally, Manhattan Supply Chain's robust analytics and reporting capabilities empower businesses with valuable insights into their supply chain performance, enabling data-driven decision-making and process optimization. However, some users have expressed concerns regarding the software's cost, which can be a significant investment, particularly for smaller businesses. Furthermore, while Manhattan Supply Chain offers a wide range of features, it may lack seamless integration with certain third-party systems, potentially requiring additional customization or workarounds. Despite these drawbacks, Manhattan Supply Chain remains a compelling choice for businesses seeking a comprehensive and user-friendly supply chain management solution. Its strengths in ease of use, analytics, and inventory optimization make it particularly well-suited for mid-sized to large enterprises with complex supply chain operations. The software's ability to streamline processes, improve visibility, and enhance decision-making can significantly benefit businesses looking to optimize their supply chain efficiency and gain a competitive edge.

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Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

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Screenshots

Top Alternatives in Supply Chain Management Software

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SYSPRO

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Head-to-Head Comparison

Manhattan Supply Chain VS 3PL Warehouse Manager
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Manhattan Supply Chain VS Dynamics 365 SCM
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Manhattan Supply Chain VS Fishbowl Warehouse
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Manhattan Supply Chain VS Infor WMS
Manhattan Supply Chain VS Korber

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