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IBM Sterling vs HighJump

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Our analysts compared IBM Sterling vs HighJump based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
IBM Sterling Software Tool
HighJump Software Tool
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Product Basics

IBM Sterling is an open, integrated platform that leverages advanced technologies like AI and blockchain to connect with the supplier ecosystem. It provides real-time insights, end-to-end visibility and recommended measures to transform interruptions into customer engagement, profit and growth opportunities.

It offers support for supplier, inventory and order management. Users can build smarter business networks using business process improvement, supply chain visibility, supplier collaboration, manufacturing solutions, order fulfillment and retail solutions. It also supports B2B collaboration to fulfill ongoing business demands, minimize complexity and reduce costs.
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HighJump Software is a platform that provides an agile and scalable management solution. This application focuses on growing with your warehousing operation while providing cloud-based automation and organizational tools. It also works to drive down your costs with role-based task direction and labor management features.

This platform gives 3PL providers the tools they need to properly manage multi-client warehousing operations and integrate seamlessly into your favorite ERP software. Out-of-the-box features focus on optimizing your entire warehousing operation while reducing risks and keeping errors to a minimum.
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Product Insights

  • Evolve Business Processes: Maintain business continuity, reduce operational silos, respond to market disruptions and mitigate risks with intelligent workflows. Improve interactions between people, data and processes through its experts and reduce inventory costs with process improvements. 
  • Improve Visibility: Supply chain stakeholders can access data related to inventory, order processes, delivery and potential disruptions. Improves customer service, assists with regulatory directives and mitigates interruptions affecting supplier inventory levels and product delivery with advanced insights. 
  • Supplier Collaboration: Streamline collaboration to drive efficiencies, increase supplier satisfaction, resolve disruptions for procure-to-pay transactions and order-to-cash with supplier collaboration solutions and global business networks. Quickly respond to supplier issues with embedded AI capabilities like cycle time prediction, anomaly detection and next-best-action recommendations. 
  • Deliver Customer Promises: Track orders from inception to delivery, manage data and processes and gain visibility into all orders throughout channels. Offers various solutions that include order management, order fulfillment, inventory management and digital store operations. 
  • Enhance Manufacturing Management: Innovate supply chain management by transforming outdated processes, uncovering hidden insights and delivering superior customer experience with automation, IoT, AI and blockchain. It helps avoid disruptions, improve visibility, respond quickly and streamline planning and optimization. 
  • Retail Technology Services: Evolve the shopping experience with advanced retail solutions for fulfilling digital demands. Revitalize customer engagement by delivering omnichannel marketing messages and offers tailored to the customer base. Minimize disruptions to the supply chain through various retail technology solutions. 
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  • Improved Accuracy: HighJump Software provides picking functions that keep shipments accurate and customers satisfied. Reducing these types of errors cuts costs and boosts customer trust. 
  • Better Flexibility: The customizable nature of HighJump Software allows users to create a platform that closely matches their requirements or quickly build a short-term solution that can scale as you grow. 
  • Easy Integration: HighJump Software integrates with a number of major ERP platforms. Quick integration with these solutions cuts back on implementation time and associated costs usually attached to bringing in a new tool. 
  • Tackle Other Supply Chain Issues: While this software solution brings many warehousing solutions to the table, HighJump Software also provides many tools to aid in optimizing your supply chain as a whole. Transportation operations and eCommerce features are an example of the extra functionality users can expect. 
  • Leverage the Cloud: HighJump Software is a web-based solution that taps into the growing strength of the cloud to improve implementation speed and back up of your important documents. Leverage the end-to-end cloud-based warehouse management tools of this product to stay competitive. 
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  • Business Network: Offers cloud-based and security-rich connectivity with suppliers, partners and customers. Ensure timely order deliveries with real-time intelligence and recommendations through AI capabilities. Provides multi-party visibility of digital events throughout the supply chain via blockchain, empowering transparency and trust. 
  • Food Trust: Connects participants through an immutable, permissioned and shared record of processing details, food provenance, transaction data and more through its collaborative network. Trace the location and status of food products, including essential details like multi-ingredient and farm-store view. 
  • Visibility Insights: Optimize performance by correlating data from disparate and siloed systems, creating digital playbooks and capturing organizational knowledge. Accelerate time to value, get intelligent insights, manage inventory and mitigate disruptions to meet demand through the inventory control tower. Supply chain intelligence services help boost data integration by developing purpose-built control towers using a control tower solution blueprint. 
  • TradeLens Platform: Gain access to a supply chain and logistics network with over half of the global container shipping volume data coverage through an interconnected supply chain partners system. Every shipment party can access their information and all transactions’ audit trails using its permission matrix. Offers services and apps developed by TradeLens and third parties to accelerate innovation and value creation. 
  • Trust Your Supplier: Identify, onboard and manage qualified suppliers through a blockchain-based solution. It helps expedite supplier onboarding, lower procurement operating costs, reduce compliance risk, speed new supplier assessments, access verified data and streamline insight sharing. 
  • Business Transaction Intelligence: Provides insights into B2B transaction lifecycles. Offers multi-part shared transaction visibility and empowers users with real-time visibility and self-service. Prevents potential risks by giving discrepancy alerts on B2B transaction anomalies. 
  • Transaction Manager: Automates manual B2B transactions and helps save money and time by cutting costs, reducing errors and elevating user satisfaction with customers, non-EDI suppliers and other trading partners. Gain unified visibility throughout supply chain partner transactions and onboard non-technical trading partners. 
  • Document Conversion Services: Converts manual transactions and non-structured documents like email, pdf and fax into EDI or other structured formats. Provides various features, including advanced OCR to read images, customized exception handling, multiple language support and ICR technology to recognize handwriting. 
  • Order Management: Ensures omnichannel order fulfillment by combining inventory and delivery visibility, multichannel order aggregation and service availability in a single platform. It helps customize monitoring and alerts, take immediate actions on capacity, deliver order promises with intelligent fulfillment and use reverse logistics to track inventory. 
  • Fulfillment Optimizer with Watson: Enhance existing order management systems and minimize cost-to-serve with cognitive analytics engine. Retailers can utilize store capacity, balance protecting margins and meet delivery expectations, increasing profits. 
  • Inventory Visibility: Explore product highlights and find use-case specific solutions. Users can personalize dashboards, balance inventory across channels, track inventory velocity, enable drop shipping, leverage autoscaling, get real-time views with the Cassandra database, Akamai gateways and more. 
  • Store Engagement: Gain inventory, customer and order data view through an intuitive user-interface, accessible from mobile devices and sales counters. Provides cross-sell and up-sell recommendations, enables flexible fulfillment options, helps standardize processes for task and inventory management and manages returns throughout channels using purpose-built tools. 
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  • Warehouse Automation: HighJump Software’s Warehouse Control System helps automate your material flow throughout the warehouse, regardless of the type of product being moved or the equipment needed. Automation allows clients to gain vital visibility into their warehousing operations which enables managers to make informed decisions. 
  • Labor Management: This platform includes a number of tools for planning, measuring and reporting labor tasks while documenting the performance of team members. Highjump Software helps reduce unproductive time through indirect labor tracking.  
  • Omnichannel Fulfillment: The retail market is constantly growing, and warehousing operations need the proper tools to keep up. Highjump Software’s omnichannel fulfillment features help clients stay flexible and supports workflows that deal with the variety of ways customers order their products.  
  • Inventory Management: Staying on top of your stock is critical in the warehousing industry. Highjump Software gives you visibility across your entire warehouse so that clients never fall short on delivering a product and can decrease stock in their operations. 
  • 3PL Support: With a solution that has been developed by 3PL experts, HighJump Enterprise 3PL comes with everything a provider needs to succeed in the competitive multi-client warehousing arena. Tools for omnichannel seasonality, cold storage, ecommerce and more are available. 
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Product Ranking

#19

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Supply Chain Management Software

#17

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Supply Chain Management Software

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User Sentiment Summary

Great User Sentiment 47 reviews
Great User Sentiment 51 reviews
84%
of users recommend this product

IBM Sterling has a 'great' User Satisfaction Rating of 84% when considering 47 user reviews from 5 recognized software review sites.

80%
of users recommend this product

HighJump has a 'great' User Satisfaction Rating of 80% when considering 51 user reviews from 4 recognized software review sites.

4.1 (38)
3.8 (8)
5.0 (1)
n/a
4.6 (5)
3.9 (8)
4.5 (2)
4.1 (33)
4.0 (1)
3.5 (2)

Synopsis of User Ratings and Reviews

Integration: It supports integration with multiple external systems, as noted by 88% of reviewers who mention integration.
Customization: It offers highly customizable tools and features, as observed by 50% of the users who refer to reports.
Ease of Use: It offers a flexible platform that is easy to use, manage and modify, as noted by all the reviewers specifying ease of use.
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Flexibility: HighJump can be customized to match a business's specific requirements and scale as those requirements change.
Integration with ERP Systems: HighJump integrates with popular ERP systems, which can reduce implementation time and costs.
Improved Shipping Accuracy: HighJump's picking functionality is designed to improve the accuracy of shipments, which can increase customer satisfaction.
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Learning Curve: It is complicated to understand and involves a steep learning curve, as stated by 57% of the users who report learning curve.
Interface: Over 50% of reviewers that mentioned the interface stated that the interface is not user-friendly and intuitive.
Resource-Intensive: It consumes a large amount of system resources, as observed by all reviewers referring to system resource utilization.
Implementation: Around 67% of the users who specified implementation report that the deployment and implementation process is cumbersome.
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Implementation Time: Setting up and implementing the software can be a lengthy and involved process, potentially causing delays in reaping its benefits.
Cost: HighJump's pricing can be expensive, especially for smaller businesses, potentially straining their budget.
Performance Issues: Some users have reported occasional slowdowns and software glitches, which could disrupt operations.
Limited BI and Reporting: HighJump Software lacks built-in business intelligence and reporting features, requiring businesses to rely on external tools for these functionalities.
Lack of CRM Integration: It doesn't integrate with popular CRM systems like Salesforce, potentially hindering customer relationship management.
Limited Material Handling Integration: The software lacks support for Automated Material Handling Devices, limiting its ability to provide a single-source solution for material integration.
No Card Processing or POS Integration: HighJump Software doesn't support card processing capabilities or integration with Point of Sale (POS) systems, impacting businesses that require these features.
Customer Support Concerns: Some users have expressed concerns about the responsiveness and expertise of HighJump's customer support, potentially impacting their ability to resolve issues quickly.
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IBM Sterling is a flexible and easy-to-use supply chain suite that helps its customers build dynamic and smarter business networks. It has a highly customizable platform and supports comprehensive integration capabilities with various external systems. Many reviewers have noted that it does not have an intuitive user interface, and the implementation process can be cumbersome. It involves a steep learning curve, and users find it complicated to understand. It also consumes a large amount of system resources, making it slow sometimes.

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Can HighJump Software help businesses jumpstart their supply chain efficiency? User reviews from the last year suggest that HighJump Software, a Körber Supply Chain company, remains a strong contender in the supply chain management arena. Users consistently praise its robust functionality and adaptability, particularly its comprehensive warehouse management capabilities. For instance, the software's picking functions are lauded for improving shipment accuracy, leading to increased customer satisfaction and reduced costs. This strength is critical in today's fast-paced business environment where even minor errors can snowball into significant delays and financial losses. Another notable advantage is its seamless integration with other systems, including major ERP platforms, which streamlines implementation and minimizes associated costs. However, some users find the user interface outdated and the initial setup complex. Despite these drawbacks, HighJump Software is best suited for businesses of all sizes looking to optimize their supply chain operations due to its scalability and flexible solutions.

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