Home > Supply Chain Management Software > HighJump > HighJump vs Epicor SCM

HighJump vs Epicor SCM

Last Updated: November 18th, 2024

Our analysts compared HighJump vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

HighJump Software is a platform that provides an agile and scalable management solution. This application focuses on growing with your warehousing operation while providing cloud-based automation and organizational tools. It also works to drive down your costs with role-based task direction and labor management features.

This platform gives 3PL providers the tools they need to properly manage multi-client warehousing operations and integrate seamlessly into your favorite ERP software. Out-of-the-box features focus on optimizing your entire warehousing operation while reducing risks and keeping errors to a minimum.

Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.

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Product Insights

Improved Accuracy: HighJump Software provides picking functions that keep shipments accurate and customers satisfied. Reducing these types of errors cuts costs and boosts customer trust.
Better Flexibility: The customizable nature of HighJump Software allows users to create a platform that closely matches their requirements or quickly build a short-term solution that can scale as you grow.
Easy Integration: HighJump Software integrates with a number of major ERP platforms. Quick integration with these solutions cuts back on implementation time and associated costs usually attached to bringing in a new tool.
Tackle Other Supply Chain Issues: While this software solution brings many warehousing solutions to the table, HighJump Software also provides many tools to aid in optimizing your supply chain as a whole. Transportation operations and eCommerce features are an example of the extra functionality users can expect.
Leverage the Cloud: HighJump Software is a web-based solution that taps into the growing strength of the cloud to improve implementation speed and back up of your important documents. Leverage the end-to-end cloud-based warehouse management tools of this product to stay competitive.

Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs.
Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more.
Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating.
Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes.
Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features.
Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior.

Warehouse Automation: HighJump Software’s Warehouse Control System helps automate your material flow throughout the warehouse, regardless of the type of product being moved or the equipment needed. Automation allows clients to gain vital visibility into their warehousing operations which enables managers to make informed decisions.
Labor Management: This platform includes a number of tools for planning, measuring and reporting labor tasks while documenting the performance of team members. Highjump Software helps reduce unproductive time through indirect labor tracking.
Omnichannel Fulfillment: The retail market is constantly growing, and warehousing operations need the proper tools to keep up. Highjump Software’s omnichannel fulfillment features help clients stay flexible and supports workflows that deal with the variety of ways customers order their products.
Inventory Management: Staying on top of your stock is critical in the warehousing industry. Highjump Software gives you visibility across your entire warehouse so that clients never fall short on delivering a product and can decrease stock in their operations.
3PL Support: With a solution that has been developed by 3PL experts, HighJump Enterprise 3PL comes with everything a provider needs to succeed in the competitive multi-client warehousing arena. Tools for omnichannel seasonality, cold storage, ecommerce and more are available.

Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more.
Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics.
Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control.
Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service.
Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing.
Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more.
Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing.

Product Ranking

#17

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Supply Chain Management Software

#7

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Supply Chain Management Software

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Analyst Rating Summary

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User Sentiment Summary

80%

of users recommend this product

HighJump has a 'great' User Satisfaction Rating of 80% when considering 51 user reviews from 4 recognized software review sites.

74%

of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

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Synopsis of User Ratings and Reviews

Flexibility: HighJump can be customized to match a business's specific requirements and scale as those requirements change.

Integration with ERP Systems: HighJump integrates with popular ERP systems, which can reduce implementation time and costs.

Improved Shipping Accuracy: HighJump's picking functionality is designed to improve the accuracy of shipments, which can increase customer satisfaction.

User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.

Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.

Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.

Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.

Implementation Time: Setting up and implementing the software can be a lengthy and involved process, potentially causing delays in reaping its benefits.

Cost: HighJump's pricing can be expensive, especially for smaller businesses, potentially straining their budget.

Performance Issues: Some users have reported occasional slowdowns and software glitches, which could disrupt operations.

Limited BI and Reporting: HighJump Software lacks built-in business intelligence and reporting features, requiring businesses to rely on external tools for these functionalities.

Lack of CRM Integration: It doesn't integrate with popular CRM systems like Salesforce, potentially hindering customer relationship management.

Limited Material Handling Integration: The software lacks support for Automated Material Handling Devices, limiting its ability to provide a single-source solution for material integration.

No Card Processing or POS Integration: HighJump Software doesn't support card processing capabilities or integration with Point of Sale (POS) systems, impacting businesses that require these features.

Customer Support Concerns: Some users have expressed concerns about the responsiveness and expertise of HighJump's customer support, potentially impacting their ability to resolve issues quickly.

Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.

Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.

Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.

Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.

Can HighJump Software help businesses jumpstart their supply chain efficiency? User reviews from the last year suggest that HighJump Software, a Körber Supply Chain company, remains a strong contender in the supply chain management arena. Users consistently praise its robust functionality and adaptability, particularly its comprehensive warehouse management capabilities. For instance, the software's picking functions are lauded for improving shipment accuracy, leading to increased customer satisfaction and reduced costs. This strength is critical in today's fast-paced business environment where even minor errors can snowball into significant delays and financial losses. Another notable advantage is its seamless integration with other systems, including major ERP platforms, which streamlines implementation and minimizes associated costs. However, some users find the user interface outdated and the initial setup complex. Despite these drawbacks, HighJump Software is best suited for businesses of all sizes looking to optimize their supply chain operations due to its scalability and flexible solutions.

Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

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FAQ

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