Home > Supply Chain Management Software > E2open > E2open vs Epicor SCM

E2open vs Epicor SCM

Last Updated: November 18th, 2024

Our analysts compared E2open vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

E2open's software provides businesses with a comprehensive solution for managing their supply chains. By offering a unified platform, it enables companies to optimize various aspects of their supply chain, including transportation management, demand forecasting, and inventory control. E2open caters to businesses of all sizes seeking to enhance efficiency and visibility within their supply chains. The software's ability to streamline operations and reduce costs makes it particularly beneficial for companies with complex supply chain networks.

E2open's pricing structure is typically subscription-based, with fees varying depending on the specific modules and features selected, as well as the size and complexity of the user's supply chain. While user experiences with E2open are generally positive, some users have noted that the platform's extensive functionality can lead to a steeper learning curve.

Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.

It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.

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Product Insights

Enhanced Visibility: E2open provides real-time insights into every stage of the supply chain, enabling businesses to identify bottlenecks, predict potential disruptions, and make informed decisions swiftly.
Improved Collaboration: By facilitating seamless communication between suppliers, manufacturers, and distributors, E2open fosters a collaborative environment that enhances operational efficiency and reduces errors.
Cost Reduction: Through optimized inventory management and streamlined operations, E2open helps companies significantly reduce carrying costs, waste, and excess inventory, leading to substantial savings.
Increased Flexibility: E2open's advanced algorithms and machine learning capabilities allow businesses to quickly adapt to market changes, demand fluctuations, and supply chain disruptions, maintaining operational continuity.
Enhanced Customer Satisfaction: By ensuring timely delivery and maintaining product availability, E2open helps businesses meet customer expectations, thereby improving customer loyalty and brand reputation.
Risk Mitigation: E2open's predictive analytics and risk assessment tools enable companies to proactively identify potential risks and implement strategies to mitigate them, safeguarding against significant losses.
Regulatory Compliance: With built-in compliance management features, E2open simplifies the process of adhering to global trade regulations, reducing the risk of penalties and ensuring smooth cross-border transactions.
Sustainability Improvement: By optimizing routes, reducing waste, and improving resource allocation, E2open supports businesses in their efforts to achieve sustainability goals and reduce their environmental footprint.
Scalability: E2open's cloud-based platform is designed to grow with your business, easily accommodating new markets, products, and increased volumes without the need for significant additional investment.
Data-Driven Decision Making: Leveraging vast amounts of data from across the supply chain, E2open empowers businesses to make strategic decisions based on comprehensive analytics and insights.

Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs.
Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more.
Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating.
Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes.
Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features.
Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior.

Logistics Visibility Network Application: Enhance visibility and reduce delays to streamline shipment creation. Enable users to choose lots based on availability in selective warehouses and factories. Validate lot additions with hard and soft copies to mitigate errors caused by shipment lots.
Custom Warehouse Management: Automate and optimize administering tasks involving payment duties to reduce taxes and tariffs. Manufacture, store and distribute products in a streamlined manner.
Purchase Order Collaboration: Automate purchase-to-pay processes and streamline time-consuming, laborious workflows to improve productivity and delivery schedules without the hassle of manual work.
Collaborative Manufacturing: Improve quality, accuracy and agility by enabling inventory lot visibility to manufacture and serialize traceable products. Establish end-to-end visibility to enhance communication in a single unified space.
Transportation Forecasting: Proactively collaborate with suppliers in advance and offer visibility to secure low costs and improve supply assurance and productivity while minimizing risks.
Inventory Collaboration: Access multi-level inventory visibility to manage products in multiple locations and proactively manage discrepancies in quantity of materials.
Drop-Ship Management: Cut back on costs and lead times while providing fast shipping by streamlining workflows. Create a uniform shipping experience that facilitates direct contact with customers and warehouses.
Supply Management: Automate and collaborate processes for unlimited access across all supply tiers. Manage and streamline real-time updates for an agile and responsive network.
Channel Shaping: Optimize channels to gain increased returns using the data management tool. Simplify audit and reporting processes while improving status tracking using serial numbers.
Demand Sensing: With the help of user data and channel partners, access and manage real-time data for metrics based on AI-driven algorithms.

Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more.
Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics.
Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control.
Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service.
Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing.
Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more.
Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing.

Product Ranking

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#7

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Analyst Rating Summary

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User Sentiment Summary

73%

of users recommend this product

E2open has a 'good' User Satisfaction Rating of 73% when considering 25 user reviews from 5 recognized software review sites.

74%

of users recommend this product

Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Visibility Across the Supply Chain: E2open provides real-time visibility into inventory levels, order status, and shipment tracking, allowing businesses to proactively identify and address potential disruptions.

Improved Collaboration: The platform facilitates collaboration between different departments within a company, as well as with external partners such as suppliers and logistics providers.

Enhanced Efficiency: E2open automates many manual tasks, such as order processing and inventory management, freeing up employees to focus on more strategic initiatives.

Reduced Costs: By optimizing supply chain operations, E2open can help businesses reduce costs associated with inventory, transportation, and logistics.

Increased Customer Satisfaction: By improving on-time delivery and reducing stockouts, E2open can help businesses improve customer satisfaction.

User-Friendly: Its interface is easy to use and manage, as noted by more than 78% of reviewers who mention ease of use.

Reporting: It offers comprehensive reporting capabilities, as observed by around 67% of the users who refer to reports.

Navigation: All the reviewers who specify navigation state that it is easy to navigate throughout the application.

Customization: It is highly customizable to fit the customer’s needs, as stated by over 86% of the users specifying customization.

Steep Learning Curve: E2open's comprehensive functionality can be overwhelming for new users due to its intricate interface and complex workflows, often requiring extensive training and onboarding.

Customization Challenges: Adapting E2open to specific business needs can be difficult and time-consuming, as it often necessitates significant configuration and development efforts to align with unique supply chain processes.

Integration Complexity: Integrating E2open with existing enterprise systems and external partners can pose challenges due to data mapping complexities and potential compatibility issues, requiring careful planning and technical expertise.

Cost Considerations: E2open's pricing structure can be a concern for some organizations, particularly smaller businesses, as it typically involves subscription fees, implementation costs, and ongoing maintenance expenses.

Slow Performance: All the users mentioning performance report that the system runs slow, affecting overall performance.

Customer Support: It lacks support on complex issues, as observed by 87% of the users who refer to customer support.

Implementation: Around 70% of reviewers who specified that the process of installation, implementation and upgrading is cumbersome.

Bugs: It has many bugs that can disturb users, as stated by all reviewers mentioning bugs.

Are you ready to "e2open" the door to a more efficient supply chain? E2open has been making waves in the industry, with users consistently praising its ease of use and comprehensive features. Reviewers frequently highlight the platform's intuitive interface, making it accessible even for those without extensive supply chain experience. This user-friendliness is a significant advantage, as it allows companies to quickly onboard and start reaping the benefits of the software without a steep learning curve. E2open's ability to streamline operations and boost efficiency is another recurring theme in user feedback. The platform's robust suite of tools, including order management, inventory management, and transportation management, enables businesses to optimize their supply chain processes from end to end. Users report significant reductions in inventory levels, improved order fulfillment times, and overall cost savings. These tangible results demonstrate E2open's effectiveness in addressing critical supply chain challenges. While E2open receives overwhelmingly positive reviews, some users note that the platform's extensive functionality can initially feel overwhelming. However, the company's responsive customer support team is often commended for its ability to provide guidance and assistance, ensuring users can fully leverage the software's capabilities. E2open is particularly well-suited for medium to large enterprises with complex supply chains due to its scalability and comprehensive features. Its ability to handle large volumes of data and transactions makes it an ideal choice for businesses with intricate logistical needs.

Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.

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FAQ

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