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Textmagic vs Trumpia

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Our analysts compared Textmagic vs Trumpia based on data from our 400+ point analysis of SMS Marketing Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Textmagic Software Tool
Trumpia Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

76 Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

83 Detailed Analysis

User Sentiment

Great User Sentiment (161 Reviews)

Textmagic is a comprehensive software solution designed to manage SMS marketing and communication tasks efficiently. It enables businesses to send bulk SMS messages, automate text responses, and manage customer interactions through a user-friendly interface. This platform is particularly well-suited for industries such as retail, healthcare, real estate, and customer service, where timely and effective communication is crucial.

One of the standout benefits of Textmagic is its ability to integrate seamlessly with various CRM systems, enhancing workflow and customer relationship management. Users appreciate features like two-way messaging, detailed analytics, and customizable templates, which streamline marketing campaigns and improve engagement rates. Additionally, the software supports global messaging, making it a versatile tool for businesses with an international presence.

Compared to similar products, Textmagic is often praised for its reliability and ease of use. Pricing details can vary based on usage and specific needs, so it's recommended to contact SelectHub for a tailored quote. Overall, Textmagic's robust feature set and adaptability make it a valuable asset for businesses aiming to optimize their SMS marketing strategies.

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Trumpia is a multichannel solution that automates the communication process for individual and business needs. It extends advanced technological features along with enterprise-grade automation, integration and messaging capabilities.

Users can leverage it to coordinate deliveries, manage shipments, send alerts and provide one-on-one support. It helps engage customers and drive measurable results that support organizational growth. The mass texting feature assists in marketing and sending alerts to clients for both departments and industries. There’s a free trial that provides 100 emails and messages, one automated workflow and two data sets.
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$24.50/500 Texts, Usage-based
Free Trial is available →
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Tailored to your specific needs
$39 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Increased Customer Engagement: Reach customers directly on their mobile devices, ensuring higher open and response rates compared to email.
  • Cost-Effective Communication: Save on marketing expenses by using SMS, which is often cheaper than traditional advertising methods.
  • Real-Time Delivery: Send messages instantly, allowing for timely updates and immediate customer interaction.
  • High Open Rates: Benefit from SMS open rates that can exceed 90%, ensuring your message is seen by your audience.
  • Personalized Messaging: Customize messages with customer names and details to create a more personalized experience.
  • Automation Capabilities: Schedule messages and set up automated responses to streamline communication and save time.
  • Global Reach: Send messages to customers worldwide, expanding your market reach without geographical limitations.
  • Two-Way Communication: Enable customers to reply to your messages, fostering a more interactive and engaging relationship.
  • Detailed Analytics: Track delivery rates, open rates, and responses to measure the effectiveness of your campaigns.
  • Compliance and Security: Ensure your messages comply with regulations like GDPR and TCPA, protecting customer data and maintaining trust.
  • Integration with Other Tools: Seamlessly integrate with CRM systems, email marketing platforms, and other business tools for a cohesive marketing strategy.
  • Scalability: Easily scale your messaging efforts as your business grows, without significant additional costs or complexity.
  • Improved Customer Service: Use SMS for customer support, providing quick and efficient responses to inquiries and issues.
  • Enhanced Campaign Management: Manage multiple campaigns simultaneously, allowing for targeted and organized marketing efforts.
  • Opt-In and Opt-Out Management: Simplify the process for customers to subscribe or unsubscribe, ensuring compliance and customer satisfaction.
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  • Under 9-Minute Support: Email, phone, text and ticket submission ensures support responses within nine minutes, even on holidays. 
  • Easy Onboarding: Extends professional onboarding supported by specialists along with access to live webinars and strategic implementation sessions. 
  • Dedicated Account Manager: Maximize ROI with the assistance of industry experts as account managers, who help with campaign functionality and outcomes. 
  • Expert Campaign Consulting: A dedicated text campaign consultation team helps find a solution for business objectives and assists in campaign management. 
  • Compliance Advice: A consultation team keeps campaigns in alignment with TCPA and CTIA policies to ensure compliance. 
  • Complete Lifecycle Engagement: Provides a complete cycle of messaging that covers collecting, nurturing, engaging, acting, sending feedback, extending support, and collecting reviews and insights. 
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  • Two-Way SMS Chat: Engage in real-time conversations with customers directly from your computer, enhancing customer service and support.
  • Bulk SMS Messaging: Send thousands of text messages simultaneously, ideal for marketing campaigns and large-scale notifications.
  • SMS Scheduling: Plan and schedule messages to be sent at a future date and time, ensuring timely communication without manual intervention.
  • Customizable Templates: Create and save message templates for quick and consistent communication, reducing the time spent on repetitive tasks.
  • Contact Management: Organize and manage your contacts with ease, including importing contacts from CSV files and segmenting them into groups.
  • Delivery Reporting: Access detailed delivery reports to track the status of your messages, including delivery confirmations and failure reasons.
  • API Integration: Integrate Textmagic with your existing systems using their robust API, enabling automated SMS sending and receiving.
  • Mobile App: Manage your SMS campaigns on the go with the Textmagic mobile app, available for both iOS and Android devices.
  • Custom Sender IDs: Personalize your messages by using custom sender IDs, making your communications more recognizable and professional.
  • SMS Surveys: Collect feedback and data from your audience through interactive SMS surveys, enhancing customer insights and engagement.
  • Opt-Out Management: Automatically handle opt-out requests to ensure compliance with regulations and maintain a clean contact list.
  • Multi-Language Support: Communicate with a global audience by sending messages in multiple languages, catering to diverse customer bases.
  • Keyword-Based Auto-Responders: Set up automated responses based on specific keywords, streamlining customer interactions and information dissemination.
  • Secure Messaging: Ensure the privacy and security of your communications with encrypted messaging and secure data storage.
  • Detailed Analytics: Gain insights into your SMS campaigns with comprehensive analytics, including open rates, click-through rates, and engagement metrics.
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  • Multi-Channel Messaging: Send messages via SMS, email, and social media from a single platform, ensuring comprehensive reach.
  • Automation Workflows: Create complex automated campaigns with triggers and actions to streamline communication processes.
  • Dynamic Targeting: Use advanced segmentation tools to target specific audience groups based on behavior and preferences.
  • Two-Way Messaging: Engage in real-time conversations with customers, allowing for interactive communication and feedback.
  • Mobile Keywords: Utilize keywords to allow customers to easily opt-in to campaigns or request information via text.
  • Data Capture Forms: Design custom forms to collect valuable customer data directly through SMS or web links.
  • API Integration: Seamlessly integrate Trumpia with existing CRM and other business systems for enhanced functionality.
  • Drip Campaigns: Schedule a series of messages to be sent over time, nurturing leads and maintaining customer engagement.
  • Compliance Tools: Built-in features to help ensure campaigns adhere to regulations like TCPA and GDPR, protecting both business and customer.
  • Analytics and Reporting: Access detailed reports and analytics to measure campaign performance and optimize future strategies.
  • Survey and Voting: Conduct surveys and polls via SMS to gather customer opinions and insights efficiently.
  • Text-to-Screen: Display live text messages on screens during events, encouraging audience interaction and participation.
  • Mobile Coupons: Create and distribute digital coupons to drive sales and customer loyalty through mobile devices.
  • Message Personalization: Customize messages with dynamic fields to address recipients by name or other personal details.
  • Campaign Templates: Utilize pre-designed templates for quick and easy campaign setup, saving time and effort.
  • Opt-Out Management: Automatically handle opt-out requests to maintain a clean and compliant contact list.
  • Geo-Targeting: Send location-based messages to reach customers in specific geographic areas for targeted promotions.
  • Short Codes and Long Codes: Choose between short codes for mass messaging or long codes for personalized interactions.
  • Keyword Management: Easily manage and track multiple keywords for different campaigns to maximize engagement.
  • Customizable Alerts: Set up alerts for specific events or thresholds to stay informed about campaign performance in real-time.
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Product Ranking

#37

among all
SMS Marketing Software

#64

among all
SMS Marketing Software

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Analyst Rating Summary

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Contact Management
Platform Capabilities
Reporting
Security
Campaign Management
Campaign Management
Integration and Extensibility
Message Customization
Platform Capabilities
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Textmagic
Trumpia
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Campaign Management Contact Management Message Customization Platform Capabilities Reporting 93 100 86 100 100 100 97 100 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 161 reviews
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85%
of users recommend this product

Trumpia has a 'great' User Satisfaction Rating of 85% when considering 161 user reviews from 4 recognized software review sites.

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4.2 (44)
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4.28 (64)
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4.3 (52)
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3.9 (1)

Awards

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SelectHub research analysts have evaluated Trumpia and concluded it deserves the award for the Best Overall SMS Marketing Software available today and earns best-in-class honors for Integration and Extensibility.

Analysts' Pick Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Simple Pricing: TextMagic utilizes a straightforward pay-as-you-go pricing model, making it a practical choice for businesses of all sizes, especially those with infrequent SMS needs.
User-Friendly Interface: The platform boasts a simple and versatile user interface that is easy to learn, allowing users to quickly adapt and navigate its features.
Real-Time Cost Monitoring: Users can keep track of their spending in real time, providing transparency and control over their SMS marketing budget.
Personalized Campaigns: TextMagic enables businesses to personalize their SMS campaigns, allowing for more targeted and engaging communication with their audience.
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Easy Setup: Trumpia is widely recognized for its user-friendly interface and straightforward setup process, allowing businesses to quickly start sending messages without a steep learning curve.
Powerful Automation: The platform shines with its automation capabilities, enabling businesses to automate workflows, send drip campaigns based on behavior triggers, and streamline communication.
Solid Integrations: Trumpia seamlessly integrates with popular business tools like Salesforce, HubSpot, and Zapier, allowing for efficient data synchronization and streamlined operations.
Effective Customer Engagement: Users praise Trumpia for its effectiveness in improving customer engagement through personalized messaging, targeted campaigns, and features like SMS surveys for gathering feedback.
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Delivery Delays: Some users have experienced occasional delays in message delivery, which can be problematic for time-sensitive campaigns.
Limited Opt-Out Flexibility: The platform lacks robust options for subscribers to opt out on specific days, potentially leading to customer frustration.
Support Inconsistencies: While generally considered adequate, customer support has been reported as less comprehensive compared to some competitors, potentially impacting issue resolution times.
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Pricing for Scalability: While the starting price point is attractive, scaling up to access advanced features can become expensive, especially for smaller businesses with limited budgets.
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Is Textmagic truly text magic, or just another messaging app? User reviews from the past year reveal a mixed bag. While Textmagic is generally praised for its user-friendliness and affordability, particularly by small businesses, some users have reported significant drawbacks. Textmagic shines in its simplicity and cost-effectiveness. Users highlight the platform's intuitive design, making it easy to send bulk SMS, automate campaigns, and manage contacts, even without prior experience. The pay-as-you-go pricing model is particularly appealing to smaller businesses or those new to SMS marketing, as it eliminates the burden of monthly subscriptions. For instance, one user lauded the ability to create and launch a campaign in under two minutes. However, Textmagic's simplicity comes at a cost. Several users have reported experiencing recurring message delivery delays, which is a major concern for time-sensitive communications. Additionally, customer support has been criticized as unresponsive and unhelpful in addressing these issues. One user, a long-time customer, expressed frustration with the lack of communication and follow-up regarding ongoing service disruptions. This suggests that while Textmagic excels in basic functionality, it may fall short in reliability and customer service, potentially hindering its suitability for businesses with mission-critical SMS needs. Overall, Textmagic is best suited for small businesses or individuals seeking a budget-friendly and easy-to-use SMS marketing platform for basic campaigns and communications. However, businesses with high-volume messaging needs or those requiring dependable, time-sensitive delivery might find Textmagic's limitations and customer service a significant drawback.

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Screenshots

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Trumpia

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