Textedly vs Textmagic

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Our analysts compared Textedly vs Textmagic based on data from our 400+ point analysis of SMS Marketing Software, user reviews and our own crowdsourced data from our free software selection platform.

Textmagic Software Tool

Product Basics

Textedly is a robust SMS marketing software designed to streamline communication through text messaging. It excels in managing tasks such as sending bulk SMS, automating responses, and tracking campaign performance. This platform is particularly well-suited for businesses in retail, hospitality, healthcare, and education, where timely and direct communication with customers or clients is crucial.

One of the standout benefits of Textedly is its user-friendly interface, which simplifies the process of creating and managing SMS campaigns. Popular features include scheduled messaging, keyword management, and detailed analytics, which provide valuable insights into campaign effectiveness. Users appreciate the platform's reliability and ease of use, often highlighting its ability to handle large volumes of messages without compromising performance.

Pricing for Textedly varies based on the number of messages sent, with options to pay monthly or annually. For specific pricing details, it is recommended to contact SelectHub for a tailored quote. Compared to similar products, Textedly is praised for its comprehensive feature set and exceptional customer support, making it a preferred choice for businesses seeking efficient SMS marketing solutions.

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Textmagic is a comprehensive software solution designed to manage SMS marketing and communication tasks efficiently. It enables businesses to send bulk SMS messages, automate text responses, and manage customer interactions through a user-friendly interface. This platform is particularly well-suited for industries such as retail, healthcare, real estate, and customer service, where timely and effective communication is crucial.

One of the standout benefits of Textmagic is its ability to integrate seamlessly with various CRM systems, enhancing workflow and customer relationship management. Users appreciate features like two-way messaging, detailed analytics, and customizable templates, which streamline marketing campaigns and improve engagement rates. Additionally, the software supports global messaging, making it a versatile tool for businesses with an international presence.

Compared to similar products, Textmagic is often praised for its reliability and ease of use. Pricing details can vary based on usage and specific needs, so it's recommended to contact SelectHub for a tailored quote. Overall, Textmagic's robust feature set and adaptability make it a valuable asset for businesses aiming to optimize their SMS marketing strategies.

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$26 Monthly
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Tailored to your specific needs
$24.50/500 Texts, Usage-based
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Increased Engagement: Textedly allows businesses to reach customers directly on their mobile devices, leading to higher open and response rates compared to email marketing.
  • Cost-Effective Communication: With affordable pricing plans, Textedly provides a budget-friendly solution for businesses to communicate with large audiences without breaking the bank.
  • Instant Delivery: Messages sent through Textedly are delivered almost instantaneously, ensuring timely communication for promotions, alerts, or updates.
  • High Conversion Rates: SMS marketing through Textedly often results in higher conversion rates due to the personal and direct nature of text messages.
  • Easy Integration: Textedly can be easily integrated with existing CRM systems, allowing for seamless data management and customer interaction.
  • Personalized Messaging: Businesses can tailor messages to individual customers, enhancing the customer experience and fostering loyalty.
  • Scalable Solutions: Whether you're a small business or a large corporation, Textedly offers scalable solutions to meet your growing communication needs.
  • Compliance and Security: Textedly ensures compliance with regulations such as TCPA, protecting businesses from legal issues while safeguarding customer data.
  • Analytics and Reporting: Gain insights into campaign performance with detailed analytics, helping businesses refine strategies and improve outcomes.
  • Automated Campaigns: Textedly's automation features allow businesses to schedule messages and set up drip campaigns, saving time and effort.
  • Customer Support: Textedly provides reliable customer support to assist businesses in maximizing the effectiveness of their SMS marketing efforts.
  • Wide Reach: With the ability to send messages to any mobile device, Textedly helps businesses expand their reach and connect with a broader audience.
  • Opt-In Management: Easily manage subscriber lists and ensure compliance with opt-in requirements, maintaining a healthy and engaged audience.
  • Two-Way Communication: Textedly supports two-way messaging, enabling businesses to engage in meaningful conversations with their customers.
  • Brand Visibility: By maintaining regular contact through SMS, businesses can enhance brand visibility and keep their brand top-of-mind for customers.
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  • Increased Customer Engagement: Reach customers directly on their mobile devices, ensuring higher open and response rates compared to email.
  • Cost-Effective Communication: Save on marketing expenses by using SMS, which is often cheaper than traditional advertising methods.
  • Real-Time Delivery: Send messages instantly, allowing for timely updates and immediate customer interaction.
  • High Open Rates: Benefit from SMS open rates that can exceed 90%, ensuring your message is seen by your audience.
  • Personalized Messaging: Customize messages with customer names and details to create a more personalized experience.
  • Automation Capabilities: Schedule messages and set up automated responses to streamline communication and save time.
  • Global Reach: Send messages to customers worldwide, expanding your market reach without geographical limitations.
  • Two-Way Communication: Enable customers to reply to your messages, fostering a more interactive and engaging relationship.
  • Detailed Analytics: Track delivery rates, open rates, and responses to measure the effectiveness of your campaigns.
  • Compliance and Security: Ensure your messages comply with regulations like GDPR and TCPA, protecting customer data and maintaining trust.
  • Integration with Other Tools: Seamlessly integrate with CRM systems, email marketing platforms, and other business tools for a cohesive marketing strategy.
  • Scalability: Easily scale your messaging efforts as your business grows, without significant additional costs or complexity.
  • Improved Customer Service: Use SMS for customer support, providing quick and efficient responses to inquiries and issues.
  • Enhanced Campaign Management: Manage multiple campaigns simultaneously, allowing for targeted and organized marketing efforts.
  • Opt-In and Opt-Out Management: Simplify the process for customers to subscribe or unsubscribe, ensuring compliance and customer satisfaction.
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  • Mass Text Messaging: Send bulk SMS messages to thousands of recipients simultaneously, ensuring your message reaches a wide audience quickly.
  • Scheduled Messaging: Plan and schedule your text messages in advance, allowing for timely communication without manual intervention.
  • Two-Way Messaging: Engage in real-time conversations with your customers, fostering interactive communication and immediate feedback.
  • Custom Keywords: Create unique keywords that customers can text to your number to join your messaging list or receive specific information.
  • Analytics and Reporting: Access detailed reports on message delivery, open rates, and customer responses to measure the effectiveness of your campaigns.
  • Autoresponders: Set up automatic replies to incoming messages, ensuring prompt responses and maintaining customer engagement.
  • Contact Management: Organize and segment your contact lists for targeted messaging, improving the relevance and impact of your communications.
  • API Integration: Integrate Textedly with your existing software systems through a robust API, enabling seamless data exchange and automation.
  • Mobile App: Manage your SMS marketing campaigns on the go with the Textedly mobile app, available for both iOS and Android devices.
  • Customizable Templates: Use pre-designed message templates or create your own, ensuring consistent and professional communication.
  • Compliance Tools: Utilize built-in features to ensure your SMS marketing efforts comply with regulations such as TCPA and GDPR.
  • Short Codes and Long Codes: Choose between short codes for high-volume messaging or long codes for more personalized communication.
  • Opt-In/Opt-Out Management: Easily manage subscriber preferences and ensure compliance with opt-in and opt-out requests.
  • Multimedia Messaging Service (MMS): Send images, videos, and other multimedia content to enhance your text messages and engage your audience visually.
  • Drip Campaigns: Automate a series of messages to be sent over time, nurturing leads and maintaining customer engagement.
  • Link Tracking: Track the performance of links included in your messages to understand customer behavior and campaign effectiveness.
  • Dedicated Support: Access a dedicated support team for assistance with any technical issues or questions about your SMS marketing campaigns.
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  • Two-Way SMS Chat: Engage in real-time conversations with customers directly from your computer, enhancing customer service and support.
  • Bulk SMS Messaging: Send thousands of text messages simultaneously, ideal for marketing campaigns and large-scale notifications.
  • SMS Scheduling: Plan and schedule messages to be sent at a future date and time, ensuring timely communication without manual intervention.
  • Customizable Templates: Create and save message templates for quick and consistent communication, reducing the time spent on repetitive tasks.
  • Contact Management: Organize and manage your contacts with ease, including importing contacts from CSV files and segmenting them into groups.
  • Delivery Reporting: Access detailed delivery reports to track the status of your messages, including delivery confirmations and failure reasons.
  • API Integration: Integrate Textmagic with your existing systems using their robust API, enabling automated SMS sending and receiving.
  • Mobile App: Manage your SMS campaigns on the go with the Textmagic mobile app, available for both iOS and Android devices.
  • Custom Sender IDs: Personalize your messages by using custom sender IDs, making your communications more recognizable and professional.
  • SMS Surveys: Collect feedback and data from your audience through interactive SMS surveys, enhancing customer insights and engagement.
  • Opt-Out Management: Automatically handle opt-out requests to ensure compliance with regulations and maintain a clean contact list.
  • Multi-Language Support: Communicate with a global audience by sending messages in multiple languages, catering to diverse customer bases.
  • Keyword-Based Auto-Responders: Set up automated responses based on specific keywords, streamlining customer interactions and information dissemination.
  • Secure Messaging: Ensure the privacy and security of your communications with encrypted messaging and secure data storage.
  • Detailed Analytics: Gain insights into your SMS campaigns with comprehensive analytics, including open rates, click-through rates, and engagement metrics.
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Product Ranking

#34

among all
SMS Marketing Software

#37

among all
SMS Marketing Software

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Analyst Rating Summary

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Campaign Management
Platform Capabilities
Reporting
Message Customization
Contact Management
Platform Capabilities
Reporting
Security
Campaign Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Textedly
Textmagic
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Campaign Management Contact Management Message Customization Platform Capabilities Reporting 100 80 96 100 100 93 100 86 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
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User Sentiment Summary

Excellent User Sentiment 673 reviews
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92%
of users recommend this product

Textedly has a 'excellent' User Satisfaction Rating of 92% when considering 673 user reviews from 2 recognized software review sites.

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4.59 (335)
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4.6 (338)
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Awards

Textedly stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: Textedly is praised for its intuitive design, making it easy for users to navigate and execute SMS marketing campaigns without a steep learning curve.
Cost-Effective Solution: Users consistently highlight Textedly's affordability, particularly its low per-message rates, making it a budget-friendly choice for businesses.
Effective Basic Functionalities: Textedly excels in providing essential SMS marketing features, such as efficiently building subscriber lists and sending bulk messages, which are fundamental for reaching a wider audience.
Automated Features: Users appreciate the platform's ability to automate tasks, streamlining their workflow and increasing efficiency in managing campaigns.
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Simple Pricing: TextMagic utilizes a straightforward pay-as-you-go pricing model, making it a practical choice for businesses of all sizes, especially those with infrequent SMS needs.
User-Friendly Interface: The platform boasts a simple and versatile user interface that is easy to learn, allowing users to quickly adapt and navigate its features.
Real-Time Cost Monitoring: Users can keep track of their spending in real time, providing transparency and control over their SMS marketing budget.
Personalized Campaigns: TextMagic enables businesses to personalize their SMS campaigns, allowing for more targeted and engaging communication with their audience.
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###= cons:
Limited Features: Textedly lacks some advanced features offered by competitors, making it less suitable for businesses with complex SMS marketing needs.
Limited Knowledge Base: Users seeking extensive support documentation might find Textedly's knowledge base to be limited compared to other platforms.
No Mobile App: Textedly currently lacks a mobile app, which can be inconvenient for users who prefer managing their campaigns on the go.
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Delivery Delays: Some users have experienced occasional delays in message delivery, which can be problematic for time-sensitive campaigns.
Limited Opt-Out Flexibility: The platform lacks robust options for subscribers to opt out on specific days, potentially leading to customer frustration.
Support Inconsistencies: While generally considered adequate, customer support has been reported as less comprehensive compared to some competitors, potentially impacting issue resolution times.
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Is Textedly really all it's texted up to be? User reviews from the past year suggest that Textedly is a breath of fresh air for businesses seeking a straightforward and budget-friendly SMS marketing solution. Users rave about its user-friendly interface, making it a breeze to create subscriber lists and send messages, whether to individuals or groups. This simplicity, coupled with its competitive pricing, makes it a popular choice for businesses with basic texting needs. Users specifically praise its affordability, highlighting its low per-message rates, which are some of the lowest in the market. However, no platform is without its drawbacks. The lack of a mobile app is a notable shortcoming, limiting users' ability to manage campaigns on the go. Additionally, while the available content is clear and helpful, the knowledge base is not as extensive as some competitors, potentially leaving users with unanswered questions. Despite these limitations, Textedly shines in its core functionality, providing a reliable and easy-to-use platform for basic SMS marketing needs. Its affordability, combined with its user-friendly design, makes it a compelling option for businesses, especially smaller enterprises or those new to SMS marketing, looking for a cost-effective way to connect with their audience via text message.

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Is Textmagic truly text magic, or just another messaging app? User reviews from the past year reveal a mixed bag. While Textmagic is generally praised for its user-friendliness and affordability, particularly by small businesses, some users have reported significant drawbacks. Textmagic shines in its simplicity and cost-effectiveness. Users highlight the platform's intuitive design, making it easy to send bulk SMS, automate campaigns, and manage contacts, even without prior experience. The pay-as-you-go pricing model is particularly appealing to smaller businesses or those new to SMS marketing, as it eliminates the burden of monthly subscriptions. For instance, one user lauded the ability to create and launch a campaign in under two minutes. However, Textmagic's simplicity comes at a cost. Several users have reported experiencing recurring message delivery delays, which is a major concern for time-sensitive communications. Additionally, customer support has been criticized as unresponsive and unhelpful in addressing these issues. One user, a long-time customer, expressed frustration with the lack of communication and follow-up regarding ongoing service disruptions. This suggests that while Textmagic excels in basic functionality, it may fall short in reliability and customer service, potentially hindering its suitability for businesses with mission-critical SMS needs. Overall, Textmagic is best suited for small businesses or individuals seeking a budget-friendly and easy-to-use SMS marketing platform for basic campaigns and communications. However, businesses with high-volume messaging needs or those requiring dependable, time-sensitive delivery might find Textmagic's limitations and customer service a significant drawback.

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