Textedly vs Attentive

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Our analysts compared Textedly vs Attentive based on data from our 400+ point analysis of SMS Marketing Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Textedly is a robust SMS marketing software designed to streamline communication through text messaging. It excels in managing tasks such as sending bulk SMS, automating responses, and tracking campaign performance. This platform is particularly well-suited for businesses in retail, hospitality, healthcare, and education, where timely and direct communication with customers or clients is crucial.

One of the standout benefits of Textedly is its user-friendly interface, which simplifies the process of creating and managing SMS campaigns. Popular features include scheduled messaging, keyword management, and detailed analytics, which provide valuable insights into campaign effectiveness. Users appreciate the platform's reliability and ease of use, often highlighting its ability to handle large volumes of messages without compromising performance.

Pricing for Textedly varies based on the number of messages sent, with options to pay monthly or annually. For specific pricing details, it is recommended to contact SelectHub for a tailored quote. Compared to similar products, Textedly is praised for its comprehensive feature set and exceptional customer support, making it a preferred choice for businesses seeking efficient SMS marketing solutions.

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Attentive is a sophisticated software solution designed to manage SMS marketing campaigns with precision and efficiency. It is particularly well-suited for businesses in retail, e-commerce, and hospitality industries, where direct and personalized customer engagement is crucial. The platform offers unique benefits such as advanced segmentation, real-time analytics, and automated messaging workflows, which help businesses drive higher engagement and conversion rates.

One of the standout features of Attentive is its ability to integrate seamlessly with existing CRM systems, allowing for a more cohesive marketing strategy. Users appreciate the intuitive interface and robust customer support, which make it easier to implement and optimize SMS campaigns. Compared to similar products, Attentive is often praised for its comprehensive feature set and user-friendly design.

Pricing for Attentive can vary based on the scale and specific needs of the business, and it is typically structured around the volume of messages sent. For precise pricing details, it is recommended to contact SelectHub for a tailored quote.

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Product Insights

  • Increased Engagement: Textedly allows businesses to reach customers directly on their mobile devices, leading to higher open and response rates compared to email marketing.
  • Cost-Effective Communication: With affordable pricing plans, Textedly provides a budget-friendly solution for businesses to communicate with large audiences without breaking the bank.
  • Instant Delivery: Messages sent through Textedly are delivered almost instantaneously, ensuring timely communication for promotions, alerts, or updates.
  • High Conversion Rates: SMS marketing through Textedly often results in higher conversion rates due to the personal and direct nature of text messages.
  • Easy Integration: Textedly can be easily integrated with existing CRM systems, allowing for seamless data management and customer interaction.
  • Personalized Messaging: Businesses can tailor messages to individual customers, enhancing the customer experience and fostering loyalty.
  • Scalable Solutions: Whether you're a small business or a large corporation, Textedly offers scalable solutions to meet your growing communication needs.
  • Compliance and Security: Textedly ensures compliance with regulations such as TCPA, protecting businesses from legal issues while safeguarding customer data.
  • Analytics and Reporting: Gain insights into campaign performance with detailed analytics, helping businesses refine strategies and improve outcomes.
  • Automated Campaigns: Textedly's automation features allow businesses to schedule messages and set up drip campaigns, saving time and effort.
  • Customer Support: Textedly provides reliable customer support to assist businesses in maximizing the effectiveness of their SMS marketing efforts.
  • Wide Reach: With the ability to send messages to any mobile device, Textedly helps businesses expand their reach and connect with a broader audience.
  • Opt-In Management: Easily manage subscriber lists and ensure compliance with opt-in requirements, maintaining a healthy and engaged audience.
  • Two-Way Communication: Textedly supports two-way messaging, enabling businesses to engage in meaningful conversations with their customers.
  • Brand Visibility: By maintaining regular contact through SMS, businesses can enhance brand visibility and keep their brand top-of-mind for customers.
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  • Increased Customer Engagement: Attentive's SMS marketing tools enable businesses to reach customers directly on their mobile devices, fostering higher engagement rates compared to email marketing.
  • Personalized Messaging: The software allows for tailored messages based on customer behavior and preferences, enhancing the relevance and impact of each communication.
  • Real-Time Interaction: Attentive facilitates immediate customer interaction, allowing businesses to respond to inquiries and feedback promptly, improving customer satisfaction.
  • Higher Conversion Rates: By delivering timely and relevant messages, Attentive helps convert leads into customers more effectively, boosting overall sales performance.
  • Cost-Effective Marketing: SMS marketing through Attentive is often more affordable than traditional advertising channels, providing a high return on investment.
  • Enhanced Customer Retention: Regular, personalized communication helps maintain customer interest and loyalty, reducing churn rates.
  • Data-Driven Insights: Attentive provides detailed analytics on campaign performance, enabling businesses to refine their strategies based on actionable data.
  • Seamless Integration: The software integrates smoothly with existing CRM and e-commerce platforms, ensuring a cohesive marketing ecosystem.
  • Compliance and Security: Attentive ensures that all communications comply with regulatory standards, protecting both the business and its customers.
  • Scalable Solutions: Whether a small business or a large enterprise, Attentive's scalable solutions can grow alongside the company’s needs.
  • Improved Customer Experience: By providing timely and relevant information, Attentive enhances the overall customer experience, leading to higher satisfaction rates.
  • Automated Campaigns: The software's automation capabilities save time and resources, allowing marketing teams to focus on strategy and creativity.
  • Increased Reach: SMS marketing through Attentive can reach a broader audience, including those who may not engage with other digital marketing channels.
  • Enhanced Brand Loyalty: Consistent and meaningful communication helps build a stronger emotional connection with the brand, fostering long-term loyalty.
  • Quick Setup and Deployment: Attentive's user-friendly interface allows for rapid setup and deployment of marketing campaigns, minimizing downtime.
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  • Mass Text Messaging: Send bulk SMS messages to thousands of recipients simultaneously, ensuring your message reaches a wide audience quickly.
  • Scheduled Messaging: Plan and schedule your text messages in advance, allowing for timely communication without manual intervention.
  • Two-Way Messaging: Engage in real-time conversations with your customers, fostering interactive communication and immediate feedback.
  • Custom Keywords: Create unique keywords that customers can text to your number to join your messaging list or receive specific information.
  • Analytics and Reporting: Access detailed reports on message delivery, open rates, and customer responses to measure the effectiveness of your campaigns.
  • Autoresponders: Set up automatic replies to incoming messages, ensuring prompt responses and maintaining customer engagement.
  • Contact Management: Organize and segment your contact lists for targeted messaging, improving the relevance and impact of your communications.
  • API Integration: Integrate Textedly with your existing software systems through a robust API, enabling seamless data exchange and automation.
  • Mobile App: Manage your SMS marketing campaigns on the go with the Textedly mobile app, available for both iOS and Android devices.
  • Customizable Templates: Use pre-designed message templates or create your own, ensuring consistent and professional communication.
  • Compliance Tools: Utilize built-in features to ensure your SMS marketing efforts comply with regulations such as TCPA and GDPR.
  • Short Codes and Long Codes: Choose between short codes for high-volume messaging or long codes for more personalized communication.
  • Opt-In/Opt-Out Management: Easily manage subscriber preferences and ensure compliance with opt-in and opt-out requests.
  • Multimedia Messaging Service (MMS): Send images, videos, and other multimedia content to enhance your text messages and engage your audience visually.
  • Drip Campaigns: Automate a series of messages to be sent over time, nurturing leads and maintaining customer engagement.
  • Link Tracking: Track the performance of links included in your messages to understand customer behavior and campaign effectiveness.
  • Dedicated Support: Access a dedicated support team for assistance with any technical issues or questions about your SMS marketing campaigns.
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  • Two-Way Messaging: Engage in real-time conversations with customers, allowing for personalized interactions and immediate responses.
  • Advanced Segmentation: Target specific customer groups based on behavior, purchase history, and other criteria to deliver more relevant messages.
  • Automated Campaigns: Set up automated workflows for welcome messages, cart abandonment reminders, and post-purchase follow-ups to streamline communication.
  • Compliance Management: Built-in tools to ensure SMS campaigns adhere to regulations such as TCPA and GDPR, protecting both the business and its customers.
  • Rich Media Support: Send MMS messages that include images, videos, and GIFs to create more engaging and visually appealing content.
  • Detailed Analytics: Access comprehensive reports and dashboards to track campaign performance, customer engagement, and ROI.
  • Integration Capabilities: Seamlessly connect with popular e-commerce platforms, CRM systems, and other marketing tools to unify your marketing efforts.
  • Personalization: Use customer data to tailor messages with personalized content, such as product recommendations and special offers.
  • Opt-In Management: Efficiently manage subscriber lists and consent to ensure a compliant and engaged audience.
  • Keyword Campaigns: Create keyword-based campaigns to capture leads and drive engagement through specific customer actions.
  • Customizable Templates: Utilize pre-designed templates or create custom ones to maintain brand consistency across all messages.
  • Real-Time Reporting: Monitor campaign performance in real-time to make data-driven decisions and optimize strategies on the fly.
  • Drip Campaigns: Implement drip marketing strategies to nurture leads and guide customers through the sales funnel with timely, relevant messages.
  • Customer Support: Access dedicated support teams and resources to assist with campaign setup, troubleshooting, and optimization.
  • Geo-Targeting: Deliver location-based messages to reach customers with relevant offers and information based on their geographic location.
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Product Ranking

#34

among all
SMS Marketing Software

#77

among all
SMS Marketing Software

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Analyst Rating Summary

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Campaign Management
Platform Capabilities
Reporting
Message Customization
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Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Campaign Management Contact Management Message Customization Platform Capabilities Reporting 100 80 96 100 100 100 100 100 97 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 673 reviews
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92%
of users recommend this product

Textedly has a 'excellent' User Satisfaction Rating of 92% when considering 673 user reviews from 2 recognized software review sites.

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4.59 (335)
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4.6 (338)
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Awards

Textedly stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: Textedly is praised for its intuitive design, making it easy for users to navigate and execute SMS marketing campaigns without a steep learning curve.
Cost-Effective Solution: Users consistently highlight Textedly's affordability, particularly its low per-message rates, making it a budget-friendly choice for businesses.
Effective Basic Functionalities: Textedly excels in providing essential SMS marketing features, such as efficiently building subscriber lists and sending bulk messages, which are fundamental for reaching a wider audience.
Automated Features: Users appreciate the platform's ability to automate tasks, streamlining their workflow and increasing efficiency in managing campaigns.
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Easy to Use: Many users report the platform is easy to learn, even for beginners, and find the step-by-step instructions for setting up campaigns very helpful.
Feature Rich: Attentive offers a wide variety of tools such as pre-built campaign templates and advanced AI features for personalizing messages.
Great Support: Users frequently praise the knowledgeable support team for their fast response times and helpful guidance.
Strong ROI: Many users report a significant return on investment, attributing increased subscriber growth and engagement to the platform.
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###= cons:
Limited Features: Textedly lacks some advanced features offered by competitors, making it less suitable for businesses with complex SMS marketing needs.
Limited Knowledge Base: Users seeking extensive support documentation might find Textedly's knowledge base to be limited compared to other platforms.
No Mobile App: Textedly currently lacks a mobile app, which can be inconvenient for users who prefer managing their campaigns on the go.
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Cost Prohibitive: Smaller businesses, in particular, may find the platform's pricing to be a barrier to entry.
Integration Challenges: Seamless integration with other platforms, especially for email marketing, can be difficult, potentially leading to issues like overlapping attribution.
Contractual Rigidity: Some users have expressed concerns about inflexible contract terms and the influence of Attentive's legal team on client interactions.
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Is Textedly really all it's texted up to be? User reviews from the past year suggest that Textedly is a breath of fresh air for businesses seeking a straightforward and budget-friendly SMS marketing solution. Users rave about its user-friendly interface, making it a breeze to create subscriber lists and send messages, whether to individuals or groups. This simplicity, coupled with its competitive pricing, makes it a popular choice for businesses with basic texting needs. Users specifically praise its affordability, highlighting its low per-message rates, which are some of the lowest in the market. However, no platform is without its drawbacks. The lack of a mobile app is a notable shortcoming, limiting users' ability to manage campaigns on the go. Additionally, while the available content is clear and helpful, the knowledge base is not as extensive as some competitors, potentially leaving users with unanswered questions. Despite these limitations, Textedly shines in its core functionality, providing a reliable and easy-to-use platform for basic SMS marketing needs. Its affordability, combined with its user-friendly design, makes it a compelling option for businesses, especially smaller enterprises or those new to SMS marketing, looking for a cost-effective way to connect with their audience via text message.

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Are you texting all the right ways to reach your target audience? Attentive is widely lauded for its user-friendly interface and robust features, making it a breeze for businesses to implement SMS marketing campaigns. Users rave about the seamless onboarding process and top-notch customer support, which even includes white-glove service. A standout feature is Attentive's integration with popular e-commerce platforms like Shopify, allowing businesses to effortlessly sync data and personalize their messaging. This integration, as one user pointed out, makes it "incredibly beneficial for the retention side of our business." However, some users have expressed concerns about the pricing structure, finding it less transparent compared to email marketing platforms. A key strength of Attentive lies in its advanced personalization and targeting capabilities, enabling businesses to segment audiences and deliver highly relevant messages. One user praised the platform's "dynamic triggered flows," which automate personalized messages based on customer behavior. Another user highlighted the "easy to navigate" reporting dashboard, providing valuable insights into campaign performance. While Attentive shines in SMS marketing, some users have reported challenges integrating it with other platforms, particularly for email marketing. This limitation can lead to manual reporting and workflow management issues, especially when used alongside platforms like Klaviyo. Attentive is a perfect choice for businesses seeking to elevate their SMS marketing game, particularly those already comfortable with platforms like Mailchimp. Its intuitive design, coupled with powerful features and stellar customer support, makes it a top contender in the SMS marketing arena. However, businesses should carefully evaluate the pricing structure and integration capabilities to ensure it aligns with their specific needs and budget.

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