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Heymarket vs Trumpia

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Our analysts compared Heymarket vs Trumpia based on data from our 400+ point analysis of SMS Marketing Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Heymarket Software Tool
Trumpia Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

76 Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

83 Detailed Analysis

User Sentiment

Great User Sentiment (161 Reviews)

Heymarket is a sophisticated software solution designed to streamline business text messaging, enabling companies to manage customer communications efficiently. It is particularly well-suited for industries such as retail, real estate, customer service, and healthcare, where timely and personalized communication is crucial. The platform offers unique benefits like shared inboxes, message templates, and automated workflows, which enhance team collaboration and improve response times. Popular features include contact management, scheduling, and analytics, which provide valuable insights into messaging performance.

Users appreciate Heymarket for its user-friendly interface and robust functionality, often highlighting its ability to integrate seamlessly with other business tools. Compared to similar products, Heymarket stands out for its comprehensive feature set and ease of use. Pricing details are typically customized based on specific business needs, so it is advisable to contact SelectHub for a tailored quote. Overall, Heymarket is a powerful tool for businesses looking to enhance their text messaging capabilities.

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Trumpia is a multichannel solution that automates the communication process for individual and business needs. It extends advanced technological features along with enterprise-grade automation, integration and messaging capabilities.

Users can leverage it to coordinate deliveries, manage shipments, send alerts and provide one-on-one support. It helps engage customers and drive measurable results that support organizational growth. The mass texting feature assists in marketing and sending alerts to clients for both departments and industries. There’s a free trial that provides 100 emails and messages, one automated workflow and two data sets.
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$19/User, Monthly
Free Trial is available →
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Tailored to your specific needs
$39 Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
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Product Assistance

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Product Insights

  • Improved Customer Engagement: Heymarket allows businesses to communicate with customers through text messaging, which often results in higher response rates compared to emails or phone calls.
  • Streamlined Team Collaboration: Team members can share and manage customer conversations in a single platform, ensuring everyone stays informed and can contribute effectively.
  • Enhanced Productivity: Automated responses and templates save time, allowing employees to focus on more complex tasks rather than repetitive communication.
  • Better Customer Experience: Personalized messages and timely responses help build stronger relationships with customers, leading to increased satisfaction and loyalty.
  • Centralized Communication: All customer interactions are stored in one place, making it easy to track conversations and retrieve information when needed.
  • Compliance and Security: Heymarket ensures that all communications are secure and compliant with industry regulations, protecting both the business and its customers.
  • Scalability: The platform can grow with your business, accommodating an increasing volume of messages and users without compromising performance.
  • Data-Driven Insights: Analytics and reporting features provide valuable insights into communication patterns and customer behavior, helping businesses make informed decisions.
  • Cost Efficiency: By reducing the need for multiple communication tools and streamlining processes, Heymarket can help lower operational costs.
  • Integration Capabilities: Heymarket integrates with various CRM systems and other business tools, ensuring seamless workflows and data consistency across platforms.
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  • Under 9-Minute Support: Email, phone, text and ticket submission ensures support responses within nine minutes, even on holidays. 
  • Easy Onboarding: Extends professional onboarding supported by specialists along with access to live webinars and strategic implementation sessions. 
  • Dedicated Account Manager: Maximize ROI with the assistance of industry experts as account managers, who help with campaign functionality and outcomes. 
  • Expert Campaign Consulting: A dedicated text campaign consultation team helps find a solution for business objectives and assists in campaign management. 
  • Compliance Advice: A consultation team keeps campaigns in alignment with TCPA and CTIA policies to ensure compliance. 
  • Complete Lifecycle Engagement: Provides a complete cycle of messaging that covers collecting, nurturing, engaging, acting, sending feedback, extending support, and collecting reviews and insights. 
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  • Shared Inboxes: Collaborate with your team by managing customer conversations from a single, shared inbox.
  • Message Templates: Save time with pre-written responses that can be quickly customized and sent to customers.
  • Scheduled Messages: Plan and schedule messages to be sent at optimal times, ensuring timely communication.
  • Contact Management: Organize and segment your contacts for targeted messaging and better customer relationship management.
  • Automated Workflows: Streamline repetitive tasks with automation, such as sending follow-up messages or reminders.
  • Two-Way Messaging: Engage in real-time, two-way conversations with customers, enhancing interaction and support.
  • Analytics and Reporting: Gain insights into your messaging performance with detailed analytics and reports.
  • Integrations: Connect Heymarket with other business tools like CRM systems, email platforms, and more for seamless operations.
  • Custom Fields: Personalize your messages by adding custom fields to store specific customer information.
  • Mobile App: Stay connected on the go with Heymarket’s mobile app, available for both iOS and Android devices.
  • Opt-Out Management: Ensure compliance and respect customer preferences with easy opt-out options.
  • Message Tracking: Monitor message delivery and read receipts to stay informed about customer engagement.
  • Team Assignments: Assign conversations to specific team members for better accountability and follow-up.
  • Rich Media Support: Send and receive images, videos, and other multimedia to enhance your communication.
  • Security and Compliance: Protect your data with robust security measures and ensure compliance with industry regulations.
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  • Multi-Channel Messaging: Send messages via SMS, email, and social media from a single platform, ensuring comprehensive reach.
  • Automation Workflows: Create complex automated campaigns with triggers and actions to streamline communication processes.
  • Dynamic Targeting: Use advanced segmentation tools to target specific audience groups based on behavior and preferences.
  • Two-Way Messaging: Engage in real-time conversations with customers, allowing for interactive communication and feedback.
  • Mobile Keywords: Utilize keywords to allow customers to easily opt-in to campaigns or request information via text.
  • Data Capture Forms: Design custom forms to collect valuable customer data directly through SMS or web links.
  • API Integration: Seamlessly integrate Trumpia with existing CRM and other business systems for enhanced functionality.
  • Drip Campaigns: Schedule a series of messages to be sent over time, nurturing leads and maintaining customer engagement.
  • Compliance Tools: Built-in features to help ensure campaigns adhere to regulations like TCPA and GDPR, protecting both business and customer.
  • Analytics and Reporting: Access detailed reports and analytics to measure campaign performance and optimize future strategies.
  • Survey and Voting: Conduct surveys and polls via SMS to gather customer opinions and insights efficiently.
  • Text-to-Screen: Display live text messages on screens during events, encouraging audience interaction and participation.
  • Mobile Coupons: Create and distribute digital coupons to drive sales and customer loyalty through mobile devices.
  • Message Personalization: Customize messages with dynamic fields to address recipients by name or other personal details.
  • Campaign Templates: Utilize pre-designed templates for quick and easy campaign setup, saving time and effort.
  • Opt-Out Management: Automatically handle opt-out requests to maintain a clean and compliant contact list.
  • Geo-Targeting: Send location-based messages to reach customers in specific geographic areas for targeted promotions.
  • Short Codes and Long Codes: Choose between short codes for mass messaging or long codes for personalized interactions.
  • Keyword Management: Easily manage and track multiple keywords for different campaigns to maximize engagement.
  • Customizable Alerts: Set up alerts for specific events or thresholds to stay informed about campaign performance in real-time.
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Product Ranking

#47

among all
SMS Marketing Software

#64

among all
SMS Marketing Software

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Analyst Rating Summary

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Reporting
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Contact Management
Message Customization
Campaign Management
Campaign Management
Integration and Extensibility
Message Customization
Platform Capabilities
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Heymarket
Trumpia
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Campaign Management Contact Management Message Customization Platform Capabilities Reporting 89 97 96 80 100 100 97 100 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 161 reviews
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85%
of users recommend this product

Trumpia has a 'great' User Satisfaction Rating of 85% when considering 161 user reviews from 4 recognized software review sites.

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4.2 (44)
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4.28 (64)
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4.3 (52)
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3.9 (1)

Awards

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SelectHub research analysts have evaluated Trumpia and concluded it deserves the award for the Best Overall SMS Marketing Software available today and earns best-in-class honors for Integration and Extensibility.

Analysts' Pick Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Easy to Use: Users praise Heymarket for its intuitive design and user-friendly interface, making it simple for teams to adapt and start texting immediately.
Effective for Customer Service: Heymarket enables businesses to answer customer questions promptly via text, eliminating phone tag and improving service quality.
Great Team Collaboration: Shared inboxes within Heymarket allow teams to collaborate seamlessly on customer messages, ensuring everyone is in the loop and responses are efficient.
Useful Templates: The platform's templates, particularly for standardized messaging, help maintain consistency and save time, even with multiple users.
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Easy Setup: Trumpia is widely recognized for its user-friendly interface and straightforward setup process, allowing businesses to quickly start sending messages without a steep learning curve.
Powerful Automation: The platform shines with its automation capabilities, enabling businesses to automate workflows, send drip campaigns based on behavior triggers, and streamline communication.
Solid Integrations: Trumpia seamlessly integrates with popular business tools like Salesforce, HubSpot, and Zapier, allowing for efficient data synchronization and streamlined operations.
Effective Customer Engagement: Users praise Trumpia for its effectiveness in improving customer engagement through personalized messaging, targeted campaigns, and features like SMS surveys for gathering feedback.
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Cost: Heymarket's pricing structure, starting at $19 per user per month for the standard plan, can be expensive for some businesses, especially those with a large team or needing more than the basic two users.
Limited Features: Some users have reported that Heymarket lacks advanced features, such as automated campaigns, that are offered by competitors. This can be a drawback for businesses that rely on automation to streamline their marketing efforts.
Group Texting Issues: Users have experienced difficulties with Heymarket's group texting feature, citing issues with list creation and occasional failures in message delivery. This can be a significant problem for businesses that rely on group messaging to communicate with multiple customers or team members simultaneously.
SMS Functionality: While Heymarket supports SMS, there are limitations to its functionality. For instance, the platform lacks real-time delivery and read receipts, making it difficult to track message status and ensure customer engagement.
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Pricing for Scalability: While the starting price point is attractive, scaling up to access advanced features can become expensive, especially for smaller businesses with limited budgets.
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Is Heymarket all that and a bag of chips when it comes to business texting? User reviews from the past year paint a somewhat mixed picture, like a farmers market where some stalls are bursting with fresh produce while others leave you wanting more. Heymarket shines brightest in its user-friendliness and integration capabilities. Users rave about how easy it is to send personalized messages, even for those who aren't tech-savvy, comparing it to texting friends and family. Its seamless integration with popular CRM systems like Salesforce and HubSpot is also a major plus, allowing businesses to manage their customer interactions efficiently. However, like an overcrowded market stall, Heymarket's pricing and feature limitations leave some users feeling shortchanged. Several reviewers point out the high cost, especially for growing teams, and the limited user count per plan as significant drawbacks. While Heymarket excels at basic texting, some users find its lack of advanced features like real-time message delivery tracking and automated campaigns a deal-breaker, especially compared to competitors offering more bang for your buck. Overall, Heymarket is best suited for small businesses or teams who prioritize ease of use and CRM integration for basic texting needs and aren't as concerned about advanced features or budget constraints. It's like a charming local market – perfect for a quick grocery run, but you might need to look elsewhere for specialty items or bulk discounts.

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Trumpia

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