Our analysts compared ArcSight ESM vs Log360 based on data from our 400+ point analysis of SIEM Tools, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
ArcSight, a robust software solution from OpenText, specializes in Security Information and Event Management (SIEM). It is designed to help organizations detect, analyze, and respond to security threats in real-time. ArcSight is particularly well-suited for large enterprises and government agencies that require comprehensive security monitoring and incident response capabilities due to its scalability and advanced analytics.
Key benefits of ArcSight include enhanced threat detection, improved compliance reporting, and streamlined security operations. Popular features encompass real-time event correlation, advanced threat intelligence, and extensive log management. Users appreciate its ability to handle large volumes of data and its integration with various security tools, although some note a steep learning curve.
Pricing for ArcSight can vary widely based on factors such as deployment size and specific requirements. For precise pricing details, it is recommended to contact SelectHub for a tailored quote. Overall, ArcSight stands out for its powerful analytics and comprehensive security features, making it a valuable asset for organizations with complex security needs.
among all SIEM Tools
ArcSight ESM has a 'great' User Satisfaction Rating of 86% when considering 295 user reviews from 4 recognized software review sites.
Log360 has a 'excellent' User Satisfaction Rating of 94% when considering 62 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated ArcSight ESM and concluded it earns best-in-class honors for Platform Capabilities.
Log360 stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Is ArcSight the right choice for your security needs? User reviews from the past year present a mixed bag. While ArcSight is praised for its powerful real-time correlation engine, which provides critical insights from security data, and its extensive integration options, making it a good fit for complex security environments, users also point out some significant drawbacks. A recurring concern is the product's complexity, which translates into a steep learning curve and makes it challenging to deploy and manage, especially for organizations with limited IT resources. For instance, setting up and customizing dashboards can be time-consuming. This complexity often necessitates dedicated training and expertise. Another common gripe is the product's hunger for hardware resources, which can lead to performance issues, especially for organizations dealing with high volumes of security data. While some users applaud its performance, others report slow search functionality, indicating that experience can vary. These factors make ArcSight a good fit for large enterprises with complex security needs and the resources to handle its demands. However, smaller organizations or those with limited IT staff and expertise might find it overwhelming and resource-intensive. They might be better served by a SIEM solution with a shallower learning curve and less demanding hardware requirements.
User reviews of Log360 reveal a generally positive sentiment, highlighting its strengths in centralized log management, real-time threat detection, and ease of use. One user remarked, "Log360 has helped us centralize our logs from all our systems, giving us a complete picture of our security posture. This makes it much easier to identify and investigate potential threats." Another user appreciated the real-time threat detection capabilities, stating, "Log360 has helped us prevent several security incidents by detecting suspicious activity before it could become a major problem." However, some users also mention challenges related to the initial setup and learning curve. One user commented, "Setting up Log360 can be a bit complex for first-time users." Another user noted, "The interface can be a bit overwhelming at first, but there are plenty of resources available to help you get up to speed." Overall, users believe that Log360 offers a powerful and comprehensive SIEM solution at a competitive price. They appreciate its user-friendly interface, extensive features, and cloud-based deployment. One user compared Log360 to other SIEM solutions, saying, "We considered several SIEM solutions, but Log360 offered the best combination of features and price." Another user highlighted Log360's unique cloud-based approach, stating, "We were looking for a SIEM solution that was easy to deploy and maintain, and Log360's cloud-based platform was perfect for us." Based on the user reviews, Log360 is a compelling choice for businesses of all sizes looking for a powerful and user-friendly SIEM solution. Its strengths in centralized log management, real-time threat detection, and ease of use make it a valuable tool for enhancing security posture and mitigating potential risks.
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