Spiff vs CaptivateIQ

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Our analysts compared Spiff vs CaptivateIQ based on data from our 400+ point analysis of Sales Commission Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Spiff is a sales commission solution that helps boost team morale and enhance company growth via automated payout calculations and incentive rewards. It allows users to create and maintain payout and incentive plans that are optimized for top-line growth without the need for any coding or professional services.

The vendor offers a combination of intuitive UI, real-time visibility and seamless integrations. It aligns and enables finance managers to manage complex incentive payout plans efficiently, automates calculations and provides transparency for the sales teams.
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CaptivateIQ is a no-code solution dedicated to helping organizations and individuals develop rewarding compensation plans for hardworking employees. It encourages team motivation through fair payment and incentives. It is flexible and automated to help companies save time and avoid errors.

Devise compensation plans, share insights, make clear and error-free commissions, and help organizations make better decisions. Connect with different data sources and automate the whole process as needed.
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$99 Monthly
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$7,200/User, Annually
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Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Automate Processes: Process millions of daily statements and updates in real time. Make direct changes to compensation plans within the platform. Automatically update accelerators and other plan structures as sales happen. 
  • Get Error-Free Calculations: Prevent inaccuracies in commission statements by automating the commission process and ensuring fair pay for sales teams. 
  • Leverage Real-Time Visibility: Give sales reps access to their commissions in real time and increase team motivation. Allow them to track calculations in the system and check revenue performance whenever needed. 
  • Scale and Grow Business: Leverage the system’s flexibility and scale without limits. Get access to real-time data for as many employees as required. 
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  • Access Required Data: Get access to necessary set-up data and process commission calculations. Transform imported data to create new custom values without altering raw data. Set up real-time sync or customize a schedule to fetch required data. Keep the commission cycle up to date with data integrations. 
  • Leverage Reports and Insights: Create visualizations across any part of the compensation data to identify trends by team, region, commission plan and more. Save time creating multiple reports by applying filters to segment dashboards and drill into the data. See the raw data table to better understand visualizations. 
  • Design Effective Compensation Plans: Set up commission plans without the constraints of pre-defined templates. Import employee data, set up plan logic and automate calculations on the fly. 
  • Save Time and Effort: Leverage the powerful data ingestion layer to massage data into a commission-ready state directly on the platform to save hours cleaning files ahead of time. Confidently set up calculations using a library of pre-built formulas and tooltips. Automate calculations and catch potential errors using the dynamic calculation engine. 
  • Resolve Pay Disputes Faster: Manage internal communications alongside commission data for faster resolutions. Put an end to tedious approval cycles and ensure every payout is correct before it’s distributed using the approvals workflow. 
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  • Simple Plan Designer: Create and edit payout and incentive plans within a few minutes without coding knowledge. Supports an accessible spreadsheet design. 
  • Smart Building Blocks: Leverage intelligent building blocks by using various objects such as rules and variables to lay out the perfect payout plan. 
  • Integrated Quota Tables: Create, assign and manage quotas with the flexibility of a spreadsheet and the power of a fully integrated system. 
  • Overwrites: Overwrite incorrect values at any level, including source data or calculated values. 
  • Commission Statements: Assign a personalized incentive dashboard that updates in real time to every rep and keep everyone informed about changes happening in the business. 
  • Detailed Commission Traces: Encourage transparency and build trust within the team by providing visibility to the most granular commission calculations.
  • Payroll Reports: Generate payroll reports in a single click for the finance department and boost motivation by ensuring timely payments. 
  • Testing Capabilities: Test new rules and implementations against real data before implementing them in the plan. Create new plans and optimize the commission structure as per business requirements. 
  • Open Data API: Pull and visualize commission numbers using open APIs. 
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  • Compensation Reports: Get automated compensation reports and insights on how salary is distributed and the current pay standards for a specific role in the market. Automatically sync commission data to power reliable reports in real time across every team. Save time collecting and cleaning data by integrating the data source directly into the commission system. 
  • Performance Reports: Keep track of the individual and team performance reports to ensure fair pay and incentives. 
  • Dispute Manager: Communicate, raise queries and resolve disputes with the Inquiries feature. Boost performance and create more efficient workflows. 
  • Flexible Design: Design detailed compensation plans as needed. Assign tasks, divide incentives, choose the factors affecting incentives and pay and much more. 
  • Hierarchical Plans and Management: Manage each level of operation and salary distribution with a descriptive sales hierarchy. 
  • Manage Assignments and Quotas: Assign rewarding tasks and track progress and achievements. Implement fair pay and rewarding incentives for boosting productivity. 
  • Plan and Document Agreements: Create important documents and agreements to maintain a written record of settlements and compensation distributions. Keep and manage all documentation from a single place. 
  • Compensation Statement Calculation: Present the total benefits offered to an employee on an annual basis in the form of a compensation statement using the compensation statement calculator. Eliminate the process of manually re-entering data or making updates.  
  • Splits and Overrides: Use the splits and overrides feature to avoid any errors in commission calculation.
  • Commission and Incentives Planner: Use the commission estimator to decide the right commission for each role by comparing market standards. 
  • Commission Contract Management: Create and send new employee-specific compensation plans when teams grow. 
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Product Ranking

#9

among all
Sales Commission Software

#15

among all
Sales Commission Software

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Analyst Rating Summary

86
80
56
44
100
100
100
69
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Dashboard and Reporting
Deal Management
Territory and Quota Management
Integration and extensibility
Dashboard and Reporting
Territory and Quota Management
Inquiry or Case Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Spiff
CaptivateIQ
+ Add Product + Add Product
Collaboration Dashboard And Reporting Deal Management Inquiry Or Case Management Platform Capabilities Territory And Quota Management 56 100 100 78 73 96 44 100 69 92 68 94 0 25 50 75 100
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80%
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72%
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28%
67%
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33%
92%
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8%
92%
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8%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

92%
0%
8%
77%
0%
23%

User Sentiment Summary

Excellent User Sentiment 1631 reviews
Excellent User Sentiment 3341 reviews
94%
of users recommend this product

Spiff has a 'excellent' User Satisfaction Rating of 94% when considering 1631 user reviews from 5 recognized software review sites.

94%
of users recommend this product

CaptivateIQ has a 'excellent' User Satisfaction Rating of 94% when considering 3341 user reviews from 4 recognized software review sites.

4.7 (1267)
4.6 (1637)
4.74 (124)
4.85 (746)
4.7 (124)
4.9 (741)
4.2 (32)
n/a
4.4 (84)
4.5 (217)

Awards

SelectHub research analysts have evaluated Spiff and concluded it earns best-in-class honors for Deal Management and Integration and extensibility. Spiff stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Deal Management Award
Integration and extensibility Award

CaptivateIQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy To Use: About 95% of reviewers said the UI is transparent, and the platform is easy to use and navigate.
Sharing and Collaboration: Almost every reviewer noted that the Salesforce integration is very helpful and enables quick communication across teams.
Automation and Accuracy: Nearly 89% of reviewers said the software creates accurate plans and makes it easy to review them, increasing employee motivation.
KPI Monitoring: Approximately 67% of reviewers that talked about data visualization said its KPI monitoring features are robust, with descriptive charts that fully break down key parameters.
Service and Support: Almost all reviewers that mentioned support said implementation teams are very responsive and help overcome issues.
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Salesforce Integration: 83% of the reviewers said that the Salesforce integration provides real-time data sync and helps export information.
Service and Support: Almost all reviewers mentioned that the implementation and support executives provided helpful assistance whenever and however needed.
Accessible UI: About 80% of users said the platform is neatly designed, intuitive and easy to navigate.
Automation: About 90% of reviewers said they benefited from its automated calculations and ability to make revisions and avoid errors.
KPI Monitoring: Almost all reviewers said the KPI monitoring tools were helpful, and they could view deals closed per month and receive email notifications for report summaries.
Sharing and Collaboration: Nearly 67% of reviewers said they were able to see their performance in real time, escalate feedback and send publish notifications.
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Speed: Nearly 65% of reviewers said they faced bugs and errors while working with the platform that affected overall speed.
No Initial Training: According to 75% of users who reviewed training, the tool is a bit tricky to learn and there’s not much training provided.
Mobile App Needs Improvement: About 67% of the reviewers said even though the mobile app was helpful, it still lacks some features and needs improvements.
Reporting: Approximately 75% of reviewers suggested that reporting could be more robust.
Features and Functionality: According to 76% of users who reviewed this con, the tool doesn’t provide much customization, and there’s a lot of room for improvement.
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Steep Learning Curve: According to 60% of reviewers, as a new admin, it can be challenging to understand how the system is built as there are many moving parts.
Speed: Depending on how the plan is written and developed, it can take a long time to process changes. Setting up and testing formulas also takes a considerable amount of time.
Missing Graphs: Most users said that there are no graphs to summarize and present data.
Missing Chat Feature: Around 33% of reviewers said it would be better if a built-in chat feature was available.
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The system is recommended by its users. Although it has a great support team, it would help if they provided some initial training while onboarding clients. Similarly, the mobile app could also be improved. It has powerful data visualization capabilities and provides accurate compensation plans. Most of the processes can be automated, reducing errors.

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The software is recommended by almost every reviewer. The UI is neat, and the support team is excellent at helping people adjust to the software. The integration with Salesforce is helpful for real-time data syncing and exporting. There were a few negative reviews that talked about some missing features like chat support and graphics.

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Screenshots

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