LeadSquared vs InsideSales

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Our analysts compared LeadSquared vs InsideSales based on data from our 400+ point analysis of Sales Acceleration Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

LeadSquared helps businesses increase closures, nurture prospect relationships and manage pipelines easily by offering marketing automation.

Capabilities include intelligent lead prioritization, process automation for marketing and sales activities, thorough analytics, enhanced engagement, reduced lead leakage and more. It also integrates with multiple business tools and has its own developer platform, where users can build custom business logic.
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InsideSales offers a sophisticated software solution designed to enhance sales acceleration by managing tasks such as lead prioritization, communication tracking, and performance analytics. This platform is particularly well-suited for sales teams in industries like technology, finance, and healthcare, where efficient lead management and rapid response times are crucial. The software's unique benefits include its AI-driven insights, which help sales representatives focus on high-potential leads, and its seamless integration with existing CRM systems, ensuring a streamlined workflow.

Popular features of InsideSales include predictive analytics, automated email sequencing, and real-time performance dashboards. These tools empower sales teams to make data-driven decisions and optimize their outreach strategies. Compared to similar products, users often highlight InsideSales' robust AI capabilities and user-friendly interface as standout attributes. Pricing details for InsideSales are typically customized based on the specific needs of the organization, so it's recommended to contact SelectHub for a tailored quote.

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$25/User, Monthly
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$125/User, Monthly
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Tailored to your specific needs
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Product Insights

  • End-to-End Lead Management: Capture leads from online and offline channels, including lead aggregators and third-party websites. Track lead interactions in a singular and clean view, auto-qualify them based on quality score, notify sales reps about important actions to ensure timely prospect outreach, and grant role-based permissions. 
  • Intelligent Lead Distribution: Improve the prospect experience and reduce response time by distributing leads across teams and regions, based on quality, location, deal size, languages, application status, agent performance and more. Set capping logic to ensure agents aren’t assigned more than they can handle without compromising quality. Auto-distribute a churned agent's leads to minimize revenue loss. 
  • Efficient Remote Workforce: Track and manage a remote workforce to enhance productivity. Motivate team members by sharing real-time insights and report cards, and recognizing their achievements. 
  • Increased Revenue: Sales reps can check insights to identify upsell and cross-sell opportunities. 
  • Security: Track activities and trigger-specific actions based on defined logic, and ensure added security with two-factor authentication. 
  • Automated Field Operations: Automate day and route planning for field teams, ensuring maximum productivity. Track member activities using geotracking, assign new meetings and tasks, and prevent fraudulent check-ins and meeting misrepresentations using geofencing. It’s also possible to receive reports, and automate attendance and churn management. 
  • Managed Merchant Lifecycle: Ensure a hassle-free onboarding experience, timely engagement and increased revenue for merchants using paperless verification, self-serve portals, in-depth insights and more. Address inquiries from all possible channels to prevent leads from going unattended, increase merchant self-listing rates and map merchants to the right agents. 
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  • Increased Productivity: Automates repetitive tasks, allowing sales teams to focus on high-value activities like closing deals.
  • Enhanced Lead Prioritization: Uses predictive analytics to identify and prioritize leads most likely to convert, improving sales efficiency.
  • Improved Sales Forecasting: Provides data-driven insights that help in making more accurate sales predictions and strategic decisions.
  • Better Customer Engagement: Facilitates timely follow-ups and personalized communication, fostering stronger relationships with prospects.
  • Optimized Sales Processes: Streamlines workflows and integrates with CRM systems to ensure a seamless sales process from lead generation to closing.
  • Data-Driven Decision Making: Offers comprehensive analytics and reporting tools that empower sales managers to make informed decisions.
  • Reduced Response Time: Enables quicker responses to customer inquiries, enhancing customer satisfaction and increasing the likelihood of conversion.
  • Scalable Solutions: Adapts to the growing needs of your business, ensuring that the sales acceleration tools remain effective as your team expands.
  • Enhanced Team Collaboration: Provides a centralized platform for sales teams to share information and collaborate more effectively.
  • Increased Revenue: By improving efficiency and effectiveness in the sales process, it ultimately contributes to higher revenue generation.
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  • Opportunity Management: Ensure zero team conflicts and specialized sales, and avoid lead duplication. Auto-capture opportunities from different inquiry channels, assign those to the right sales reps and prioritize opportunities based on importance. 
  • Sales Management: Automate follow-ups, repetitive tasks, notifications, funnel movement and sales tracking. Get a complete overview of sales through real-time dashboards, manage call center operations, and track field sales operations. It’s also possible to define the roles of team members through day planning, sales regimentation, guided actions and more. 
  • Automation Workflow Designer: Helps automate sales reports as well as tasks such as notifying managers, reassigning missed calls, setting tasks and alerts, and prioritizing and distributing leads. 
  • Sales Tracking: Measure data about quarterly revenue, lead generation and sign-ups through reports and dashboards. Check different sales stages using a pipeline, ensure quality conversations, identify under-performers and best performers, and track field sales agents thoroughly. 
  • Mobile Call Center: Access real-time audits through call records, control quality, monitor performance and share feedback from mobile devices. Also, track text messages and integrate with top IVR apps. 
  • Field Force Reporting: Reports show the total number, quality and type of meetings. Track assigned and completed tasks, distance covered, and incoming revenue. Get a 360-degree view of organization and measure sales productivity. 
  • Journey Builder: Customize prospect journeys and drive individualized experiences for customers, based on model goals and industries. Identify and improve pain points using flexible, no-code workflows. Offers customer demographics, social profiles and behavioral data. 
  • Landing Pages: Design responsive multilingual pages and forms, import landing page HTML, embed forms on a website, and send relevant autoresponders. It’s also possible to customize the CSS, tag leads and landing pages, and get detailed conversion analytics. 
  • Dynamic Content: Improve conversion rates with dynamic images, offers and product menus. Automate email actions using adaptive content, send customized invites, perform mathematical calculations, attach documents and create tailor-made templates.  
  • Market Analytics: Analyze email subject lines, send times and open rate, and identify landing pages with the best and worst conversion rates. Also offers performance reports for each step of drip campaigns and workflow analysis. 
  • Vendor Onboarding: Collect, upload and sync documents digitally, use dynamic forms for different verticals to speed up application, and reduce the chances of manual error. Route new partners to the verification team based on agent availability, vendor and product categories, and other factors. 
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  • Predictive Analytics: Utilizes machine learning algorithms to forecast sales outcomes and prioritize leads based on their likelihood to convert.
  • Sales Cadence: Provides customizable sales workflows that guide sales reps through a series of touchpoints, ensuring consistent follow-up and engagement.
  • Lead Scoring: Automatically scores leads based on their behavior and engagement, helping sales teams focus on the most promising prospects.
  • Power Dialer: Increases call efficiency by automating the dialing process, allowing reps to make more calls in less time.
  • Email Tracking: Monitors email opens, clicks, and responses, providing insights into how prospects are interacting with outreach efforts.
  • Gamification: Introduces game-like elements such as leaderboards and badges to motivate sales teams and foster a competitive environment.
  • CRM Integration: Seamlessly integrates with popular CRM systems like Salesforce, ensuring data consistency and streamlined workflows.
  • Call Recording: Records sales calls for quality assurance and training purposes, enabling managers to review and provide feedback.
  • Local Presence: Displays a local phone number when making calls, increasing the likelihood of prospects answering the phone.
  • Sales Reporting: Offers detailed analytics and reporting tools to track sales performance and identify areas for improvement.
  • AI-Powered Insights: Leverages artificial intelligence to provide actionable insights and recommendations for optimizing sales strategies.
  • Task Automation: Automates repetitive tasks such as follow-up emails and meeting scheduling, freeing up time for sales reps to focus on selling.
  • Sales Playbooks: Provides pre-defined sales strategies and best practices to guide reps through the sales process effectively.
  • Mobile App: Allows sales reps to access key features and data on-the-go, ensuring productivity even when away from the office.
  • Data Enrichment: Enhances lead and contact information with additional data points, improving the accuracy and completeness of records.
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Product Ranking

#92

among all
Sales Acceleration Software

#145

among all
Sales Acceleration Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

LeadSquared
InsideSales
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Customer Relationship Management Document Management Lead Management Opportunity Management Platform Capabilities Sales Analytics And Reporting Sales Automation Sales Collaboration Sales Compensation Sales Training And Onboarding 80 84 100 96 100 100 92 78 90 93 97 79 100 96 50 100 100 90 95 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 257 reviews
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87%
of users recommend this product

LeadSquared has a 'great' User Satisfaction Rating of 87% when considering 257 user reviews from 3 recognized software review sites.

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4.5 (152)
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4.1 (55)
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Awards

SelectHub research analysts have evaluated LeadSquared and concluded it deserves the award for the Best Overall Sales Acceleration Software available today and earns best-in-class honors for Lead Management, Platform Capabilities, Sales Analytics and Reporting and Integrations.

Analysts' Pick Award
Lead Management Award
Platform Capabilities Award
Sales Analytics and Reporting Award
Integrations Award

SelectHub research analysts have evaluated InsideSales and concluded it earns best-in-class honors for Customer Relationship Management, Lead Management, Sales Analytics and Reporting, Sales Automation and Integrations.

Customer Relationship Management Award
Lead Management Award
Sales Analytics and Reporting Award
Sales Automation Award
Integrations Award

Synopsis of User Ratings and Reviews

User-Friendly: Everyone referencing the interface mentions the product has a simple UI that’s easy to navigate.
Lead Management: According to 82% of reviewers who talk about this feature, it shows a bird’s-eye view of different lifecycle stages, lead status and details.
Support: The service team is proficient, knowledgeable and ready to resolve issues immediately, observe 80% of reviewers mentioning support.
Email Management: The system helps send and track emails as well as run effective campaigns, note almost 90% of reviewers referencing this feature.
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Data-Driven Insights: Playbooks leverages a vast amount of data to provide insights that can help sales teams identify and target the best prospects, allowing for a more focused sales approach.
CRM Integration: Seamless integration with existing CRM systems ensures data accuracy, reduces manual data entry, and streamlines the sales process.
AI-Powered Recommendations: The platform's AI capabilities provide recommendations and insights that can help sales representatives optimize their outreach strategies and improve their chances of closing deals.
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Glitches: Everyone referencing technical issues notes it suffers from glitches such as inability to send invitations to a conference, unavailability of country codes in phone numbers, difficulty running large campaigns and more.
Slow Server: The loading time is slow for particular pages and data can’t be updated immediately due to slow servers, reports every user referencing this aspect.
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Usability Issues: Some users have reported that the platform can be difficult to navigate and that the interface is not intuitive.
Integration Challenges: Integrating InsideSales with certain existing systems and workflows has proven cumbersome for some users.
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LeadSquared is a marketing automation solution that helps increase closures, nurture prospect relationships and manage pipelines. It’s pretty user-friendly and the support team is quite helpful. Most reviewers find lead management and email management features to be beneficial, allowing them to get data overview and run effective campaigns. However, it has slow servers and suffers from a few glitches that can impact performance. Overall, it’s an efficient platform within a decent budget that helps improve ROI and customer relationships.

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How do you get a sales team to crush their quotas? User reviews from the last year indicate that InsideSales (now known as XANT) might just hold the key. Users consistently praise InsideSales for its robust data insights and seamless integration with popular CRM systems like Salesforce, allowing sales teams to laser-focus their efforts on the most promising prospects. For instance, one user raved about how InsideSales "takes the guesswork out of contact information and touch patterns," leading to more effective outreach. This granular level of detail, coupled with AI-powered recommendations on optimal engagement times, sets InsideSales apart from more generic sales tools. However, some users found the platform's advanced features, like its intricate workflow automation, to be a double-edged sword. While powerful, these features can require a significant learning curve, especially for teams accustomed to simpler solutions. One user even lamented that the platform became "cumbersome" when managing a high volume of leads. Overall, InsideSales emerges as a powerful ally for sales teams, particularly those already familiar with CRM systems and eager to leverage data-driven insights. Its AI-powered features can significantly streamline sales processes and boost productivity, but be prepared to invest time in mastering its full potential. For sales teams seeking a quick-fix solution or intimidated by a steeper learning curve, simpler alternatives might be a better fit.

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