Instantly AI vs Gong

Last Updated:

Our analysts compared Instantly AI vs Gong based on data from our 400+ point analysis of Sales Acceleration Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Instantly AI is a sophisticated software solution designed to streamline sales engagement processes. It automates tasks such as email outreach, follow-ups, and lead management, making it an invaluable tool for sales teams. This platform is particularly well-suited for industries like technology, finance, and marketing, where efficient and personalized communication with prospects is crucial. Users benefit from its advanced analytics, which provide insights into campaign performance and engagement metrics, enabling data-driven decision-making.

One of the standout features of Instantly AI is its ability to integrate seamlessly with existing CRM systems, ensuring a smooth workflow. Additionally, its AI-driven personalization capabilities enhance the relevance of communications, thereby increasing response rates. Compared to similar products, users often highlight its user-friendly interface and robust automation features as significant advantages. Pricing details are typically customized based on specific needs, so it's advisable to contact SelectHub for a tailored quote.

read more...
Gong is a revenue intelligence solution that helps capture customer interactions across web, calls, emails and other communication methods. It facilitates better decision-making for revenue strategy by offering real-time insights and analytics based on sales conversions. Its other major attributes include deal intelligence, integrations, people intelligence, field sales and market intelligence.
read more...
$30 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
$1,600/User, Annually
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Efficiency: Automate repetitive tasks, freeing up time for your team to focus on high-value activities.
  • Enhanced Personalization: Tailor your outreach with data-driven insights, improving engagement and conversion rates.
  • Scalable Outreach: Manage large volumes of contacts effortlessly, ensuring consistent communication across your entire sales funnel.
  • Improved Follow-Up: Schedule and automate follow-up emails, ensuring no lead falls through the cracks.
  • Data-Driven Decisions: Leverage analytics to refine your strategies, optimizing performance based on real-time data.
  • Better Lead Management: Organize and prioritize leads effectively, ensuring timely and relevant interactions.
  • Cost Savings: Reduce the need for additional staffing by automating routine tasks, lowering operational costs.
  • Consistent Messaging: Maintain brand consistency across all communications, reinforcing your brand identity.
  • Enhanced Collaboration: Facilitate better teamwork with shared access to contact information and communication history.
  • Time Zone Management: Schedule emails to be sent at optimal times for recipients in different time zones, increasing open rates.
  • Compliance Assurance: Ensure all communications adhere to legal standards and best practices, reducing the risk of penalties.
  • Seamless Integration: Connect with existing CRM and marketing tools, creating a unified workflow and enhancing productivity.
  • Real-Time Notifications: Receive instant alerts on lead activities, enabling timely and informed responses.
  • Customizable Templates: Use and modify pre-built email templates to suit your specific needs, saving time on content creation.
  • Performance Tracking: Monitor the effectiveness of your campaigns with detailed reports, identifying areas for improvement.
  • Reduced Human Error: Minimize mistakes in communication and data entry through automation, ensuring accuracy and reliability.
  • Enhanced Customer Experience: Provide timely and relevant interactions, improving overall satisfaction and loyalty.
  • Resource Optimization: Allocate resources more effectively by automating low-priority tasks, focusing on strategic initiatives.
  • Scalable Growth: Support business expansion without the need for proportional increases in staffing, maintaining efficiency.
  • Competitive Advantage: Stay ahead of competitors by leveraging advanced automation and analytics to refine your sales strategies.
read more...
  • Enhance Security: Combine enterprise-grade features such as GDPR, application security, a data center and network security, and more with comprehensive audits of applications, networks and systems to protect customer data. 
  • Increase Transparency: Drive efficient decision-making across business through deal, market and people intelligence and get unprecedented visibility of customer desires. 
  • Recover Losses: Bring together all the interactions across deals in a single view and quickly understand pipeline health to prevent sales from going south.  
  • Develop Skills: Take advantage of all the coaching opportunities by getting full visibility into sales behaviors and deal-closing skills. Train new hires and access sales readiness, while reducing burden on internal employees.  
read more...
  • Automated Email Sequences: Create and schedule personalized email campaigns to engage prospects at scale.
  • AI-Powered Lead Scoring: Utilize machine learning algorithms to prioritize leads based on their likelihood to convert.
  • Real-Time Analytics: Access detailed metrics and insights on email open rates, click-through rates, and response rates.
  • Customizable Templates: Design and save email templates that can be tailored to different segments of your audience.
  • CRM Integration: Seamlessly sync with popular CRM systems like Salesforce and HubSpot to streamline your sales process.
  • Multi-Channel Outreach: Engage prospects through various channels including email, social media, and phone calls.
  • Team Collaboration Tools: Share templates, sequences, and insights with your team to ensure consistent messaging.
  • Advanced A/B Testing: Experiment with different subject lines, email content, and send times to optimize engagement.
  • Personalization Tokens: Insert dynamic fields such as the recipient's name or company to make emails more relevant.
  • Compliance Management: Ensure your campaigns adhere to GDPR, CAN-SPAM, and other regulatory requirements.
  • Reply Detection: Automatically detect and categorize responses to streamline follow-up actions.
  • Drip Campaigns: Set up a series of automated emails that are triggered based on user behavior or time intervals.
  • Contact Management: Organize and segment your contact lists for more targeted outreach.
  • Custom Reporting: Generate detailed reports to analyze the performance of your campaigns and make data-driven decisions.
  • API Access: Integrate Instantly AI with other tools and platforms using its robust API.
read more...
  • Deal Intelligence: See every interaction across individual deals in a single and unfiltered view to understand pipeline health and stop decreasing sales. Identify risks with the help of AI and increase close rates. Collaborate with the whole team on a deal to ensure an efficient handoff after sale. Get access to the knowledge transfer at scale and keep the entire group updated on the latest transaction. 
  • People Intelligence: Analyze the top performer’s unique skills and capabilities and level up the entire team’s selling skills. Get real-time visibility into manager and sales rep activity and extract hard data on the team’s performances vs. industry benchmarks to provide personalized coaching to agents. 
  • Market Intelligence: Get close to the market and buyers by capturing all interactions and delivering insights into best and worst practices. Capture the customer’s voice and words and understand what they think about the product. 
  • Security: Keep client data private and reduce the chances of information breach with SOC2 Type II compliance that provides a third-party attestation report covering availability, security, privacy and confidentiality. 
  • Integrations: Connect the product’s revenue intelligence platform seamlessly to the organization’s current systems. 
read more...

Product Ranking

#46

among all
Sales Acceleration Software

#61

among all
Sales Acceleration Software

Find out who the leaders are

Analyst Rating Summary

73
60
91
54
81
34
96
25
Show More Show More
Sales Analytics and Reporting
Lead Management
Opportunity Management
Sales Training and Onboarding
Customer Relationship Management
Sales Training and Onboarding
Security
Integrations
Opportunity Management
Sales Analytics and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Instantly AI
Gong
+ Add Product + Add Product
Customer Relationship Management Document Management Lead Management Opportunity Management Platform Capabilities Sales Analytics And Reporting Sales Automation Sales Collaboration Sales Compensation Sales Training And Onboarding 91 81 96 93 71 100 83 78 62 93 54 34 25 96 63 95 89 57 45 100 0 25 50 75 100
100%
0%
0%
60%
0%
40%
86%
0%
14%
29%
0%
71%
100%
0%
0%
25%
0%
75%
100%
0%
0%
100%
0%
0%
75%
0%
25%
50%
0%
50%
100%
0%
0%
100%
0%
0%
83%
0%
17%
83%
0%
17%
67%
0%
33%
67%
0%
33%
67%
0%
33%
33%
0%
67%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
0%
20%
100%
0%
0%
80%
0%
20%
100%
0%
0%

User Sentiment Summary

we're gathering data
Excellent User Sentiment 3770 reviews
we're gathering data
94%
of users recommend this product

Gong has a 'excellent' User Satisfaction Rating of 94% when considering 3770 user reviews from 5 recognized software review sites.

n/a
4.7 (2779)
n/a
4.82 (465)
n/a
4.8 (394)
n/a
4.9 (22)
n/a
4.6 (110)

Awards

SelectHub research analysts have evaluated Instantly AI and concluded it earns best-in-class honors for Sales Analytics and Reporting.

Sales Analytics and Reporting Award

SelectHub research analysts have evaluated Gong and concluded it earns best-in-class honors for Security. Gong stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Security Award

Synopsis of User Ratings and Reviews

High Deliverability Rates: Instantly.ai is known for its high email deliverability rates, ensuring that emails reach the intended recipients' inboxes instead of being flagged as spam.
Unified Inbox Management: The platform's 'Unibox' feature provides a centralized location for managing multiple email accounts, streamlining communication and improving workflow efficiency.
A/B Testing for Optimization: Instantly.ai supports A/B testing, allowing users to experiment with different email copy variations and identify the most effective messaging for their target audience.
Built-in CRM Functionality: The platform includes built-in CRM capabilities, enabling users to manage contacts, track interactions, and nurture leads all within a single platform.
User-Friendly Interface: Users consistently praise Instantly.ai for its intuitive and easy-to-navigate interface, making it accessible to both tech-savvy professionals and those new to sales engagement platforms.
Show more
Ease of Use: 94.44% of customers say that it's easy to use and offers an intuitive platform.
Integrations: About 75% of users are really happy with the product’s ability to integrate with existing and new applications.
Customer Service: According to 100% of users, the product’s customer service is reliable and capable of resolving issues quickly.
Learning and Development: According to 100% of reviewers, the tool facilitates new employee onboarding with a comprehensive summary of experiences and call recordings of managers and existing employees. The automatic note-taking function helps employees stay focused on the call and not on taking notes on the side.
Show more
Lead Data Accuracy: Issues with low-accuracy lead data have been reported, sometimes resulting in more emails not reaching their intended recipients.
Pricing and Features: The lack of a free plan and limited features in the cheapest plan may be a barrier for some potential users.
Integrations: Limited integration options with external tools could be a drawback for businesses reliant on a diverse tech stack.
Show more
Functionality: According to 63.64% of users, some call coaching and analytics capabilities are unavailable in the product’s mobile app. Customers also do not like the way calls are displayed and find it difficult to navigate as there is no information mentioned about the incoming call.
Implementation: According to 66.67% of reviewers, the product takes a lot of time and effort to implement.
Show more

Is Instantly AI instantly awesome, or does it instantly disappoint? User reviews from the last year reveal a mixed bag. While Instantly AI earns kudos for its intuitive interface and robust email deliverability, some users raise concerns about its lead data accuracy and limited third-party integrations. For instance, one user lauded the platform's user-friendliness, stating it was "a breath of fresh air" compared to other complex automation tools. Conversely, another user expressed frustration with the lead data, reporting it negatively impacted their email deliverability due to higher bounce rates. This disparity in experiences highlights a crucial consideration: Instantly AI's strengths lie in its core email marketing functionalities, making it a good fit for businesses prioritizing email-focused outreach. However, its limitations in lead data accuracy and integration capabilities might pose challenges for businesses reliant on diverse data sources or multi-channel marketing strategies.Instantly AI's differentiating factor lies in its commitment to email deliverability, a critical aspect often overlooked by other platforms. The platform achieves this through its unlimited email warm-up feature, even on its most basic plan, ensuring emails land in inboxes instead of spam folders. This focus on deliverability, coupled with its user-friendly interface, makes Instantly AI particularly well-suited for small to medium-sized businesses (SMBs) and startups heavily reliant on email marketing but lacking the resources for complex integrations or extensive lead generation. However, larger enterprises or businesses requiring advanced features like multi-channel outreach or intricate lead management might find Instantly AI's current offerings insufficient for their needs.

Show more

Gong is a contact center platform that improves agent efficiency and skill for dealing with customers. “It allows team leads and managers to help agents make sales training better and impactful. Users prefer it for a large number of factors, including robust integration capabilities, ease of use, excellent customer service and more. However, it lacks a few features that can make it more elite and comprehensive. Moreover, some users find the implementation process daunting and time-consuming.

Show more

Screenshots

we're gathering data

Top Alternatives in Sales Acceleration Software


Aligned

Avoma

Bao AI

Cognism

Fathom AI

Gong

InsideSales

LeadSquared

LeanData

Outreach

RevenueHero

Saleshandy

Salesloft

Scratchpad

TeamFusion

Zoominfo Chorus

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings