Gong vs RevenueHero

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Our analysts compared Gong vs RevenueHero based on data from our 400+ point analysis of Sales Acceleration Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Gong is a revenue intelligence solution that helps capture customer interactions across web, calls, emails and other communication methods. It facilitates better decision-making for revenue strategy by offering real-time insights and analytics based on sales conversions. Its other major attributes include deal intelligence, integrations, people intelligence, field sales and market intelligence.
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RevenueHero is a sophisticated software solution designed to streamline and optimize Revenue Operations. It excels in automating and managing tasks such as lead routing, sales forecasting, and performance analytics. This platform is particularly well-suited for businesses in industries like SaaS, technology, and professional services, where efficient revenue management is crucial for growth and scalability.

One of the standout benefits of RevenueHero is its ability to integrate seamlessly with existing CRM systems, providing real-time data insights and enhancing decision-making processes. Users appreciate its intuitive interface and robust feature set, which includes advanced reporting tools, customizable dashboards, and AI-driven analytics. These features collectively empower sales and marketing teams to operate more effectively and align their strategies with revenue goals.

Compared to similar products, RevenueHero is often praised for its user-friendly design and comprehensive support options. While specific pricing details are not always publicly available, potential users are encouraged to contact SelectHub for a tailored pricing quote that meets their unique requirements.

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$1,600/User, Annually
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Product Assistance

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Product Insights

  • Enhance Security: Combine enterprise-grade features such as GDPR, application security, a data center and network security, and more with comprehensive audits of applications, networks and systems to protect customer data. 
  • Increase Transparency: Drive efficient decision-making across business through deal, market and people intelligence and get unprecedented visibility of customer desires. 
  • Recover Losses: Bring together all the interactions across deals in a single view and quickly understand pipeline health to prevent sales from going south.  
  • Develop Skills: Take advantage of all the coaching opportunities by getting full visibility into sales behaviors and deal-closing skills. Train new hires and access sales readiness, while reducing burden on internal employees.  
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  • Increased Efficiency: Automates repetitive tasks, freeing up your team to focus on strategic initiatives.
  • Data-Driven Decisions: Provides comprehensive analytics to help you make informed decisions based on real-time data.
  • Improved Accuracy: Reduces human error by standardizing processes and ensuring data consistency.
  • Enhanced Collaboration: Facilitates better communication and coordination across departments, leading to more cohesive strategies.
  • Scalability: Easily adapts to the growing needs of your business, ensuring long-term sustainability.
  • Cost Savings: Streamlines operations, reducing overhead costs and increasing profitability.
  • Customer Insights: Offers detailed customer analytics, enabling personalized marketing and improved customer satisfaction.
  • Compliance Assurance: Helps maintain regulatory compliance by keeping accurate records and providing audit trails.
  • Resource Optimization: Allocates resources more effectively, ensuring maximum ROI on your investments.
  • Time Management: Speeds up processes, allowing your team to meet deadlines more consistently.
  • Revenue Growth: Identifies new revenue opportunities through predictive analytics and trend analysis.
  • Risk Mitigation: Detects potential issues early, allowing for proactive problem-solving and risk management.
  • Employee Satisfaction: Reduces workload stress by automating mundane tasks, leading to higher job satisfaction.
  • Strategic Alignment: Ensures all departments are aligned with the company’s strategic goals, enhancing overall performance.
  • Customer Retention: Improves customer retention rates by providing better service and personalized experiences.
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  • Deal Intelligence: See every interaction across individual deals in a single and unfiltered view to understand pipeline health and stop decreasing sales. Identify risks with the help of AI and increase close rates. Collaborate with the whole team on a deal to ensure an efficient handoff after sale. Get access to the knowledge transfer at scale and keep the entire group updated on the latest transaction. 
  • People Intelligence: Analyze the top performer’s unique skills and capabilities and level up the entire team’s selling skills. Get real-time visibility into manager and sales rep activity and extract hard data on the team’s performances vs. industry benchmarks to provide personalized coaching to agents. 
  • Market Intelligence: Get close to the market and buyers by capturing all interactions and delivering insights into best and worst practices. Capture the customer’s voice and words and understand what they think about the product. 
  • Security: Keep client data private and reduce the chances of information breach with SOC2 Type II compliance that provides a third-party attestation report covering availability, security, privacy and confidentiality. 
  • Integrations: Connect the product’s revenue intelligence platform seamlessly to the organization’s current systems. 
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  • Automated Lead Scoring: Uses AI algorithms to evaluate and prioritize leads based on predefined criteria, ensuring sales teams focus on high-potential prospects.
  • Customizable Dashboards: Offers a range of widgets and visualization tools to create personalized dashboards that display key performance indicators (KPIs) and metrics.
  • Revenue Forecasting: Provides predictive analytics to project future revenue based on historical data, current trends, and market conditions.
  • Pipeline Management: Enables detailed tracking of sales opportunities through various stages, helping teams manage and optimize their sales pipeline effectively.
  • Integration with CRM Systems: Seamlessly integrates with popular CRM platforms like Salesforce and HubSpot, ensuring data consistency and streamlined workflows.
  • Real-Time Analytics: Delivers up-to-the-minute insights and reports, allowing teams to make data-driven decisions quickly.
  • Custom Reporting: Allows users to generate tailored reports that meet specific business needs, using a variety of filters and data points.
  • Sales Activity Tracking: Monitors and logs sales activities such as calls, emails, and meetings, providing a comprehensive view of team performance.
  • Quota Management: Facilitates the setting and tracking of sales quotas, helping managers ensure targets are met and identify areas for improvement.
  • Collaboration Tools: Includes features like shared notes, task assignments, and team messaging to enhance communication and collaboration within sales teams.
  • Data Enrichment: Automatically enriches lead and account data with additional information from external sources, improving data accuracy and completeness.
  • Revenue Attribution: Tracks and attributes revenue to specific marketing and sales activities, providing insights into the effectiveness of different strategies.
  • Custom Workflows: Allows the creation of automated workflows to streamline repetitive tasks and ensure consistent processes across the organization.
  • Security and Compliance: Ensures data security and compliance with industry standards and regulations, protecting sensitive information.
  • Mobile Access: Provides a mobile app that allows sales teams to access key features and data on the go, ensuring productivity from anywhere.
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Product Ranking

#61

among all
Sales Acceleration Software

#142

among all
Sales Acceleration Software

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Analyst Rating Summary

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34
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25
96
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Sales Training and Onboarding
Security
Integrations
Opportunity Management
Sales Analytics and Reporting
Integrations
Sales Analytics and Reporting
Security
Sales Automation
Lead Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Gong
RevenueHero
+ Add Product + Add Product
Customer Relationship Management Document Management Lead Management Opportunity Management Platform Capabilities Sales Analytics And Reporting Sales Automation Sales Collaboration Sales Compensation Sales Training And Onboarding 54 34 25 96 63 95 89 57 45 100 77 81 96 89 50 100 98 0 67 93 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 3770 reviews
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94%
of users recommend this product

Gong has a 'excellent' User Satisfaction Rating of 94% when considering 3770 user reviews from 5 recognized software review sites.

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4.7 (2779)
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4.82 (465)
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4.8 (394)
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4.9 (22)
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4.6 (110)
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Awards

SelectHub research analysts have evaluated Gong and concluded it earns best-in-class honors for Security. Gong stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Security Award

SelectHub research analysts have evaluated RevenueHero and concluded it earns best-in-class honors for Sales Analytics and Reporting, Integrations and Security.

Sales Analytics and Reporting Award
Integrations Award
Security Award

Synopsis of User Ratings and Reviews

Ease of Use: 94.44% of customers say that it's easy to use and offers an intuitive platform.
Integrations: About 75% of users are really happy with the product’s ability to integrate with existing and new applications.
Customer Service: According to 100% of users, the product’s customer service is reliable and capable of resolving issues quickly.
Learning and Development: According to 100% of reviewers, the tool facilitates new employee onboarding with a comprehensive summary of experiences and call recordings of managers and existing employees. The automatic note-taking function helps employees stay focused on the call and not on taking notes on the side.
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Improved Conversion Rates: RevenueHero helps businesses significantly increase their inbound lead conversion rates, with some users reporting up to 85% of demo requests converting into booked meetings.
Automated Routing and Scheduling: The platform automates the process of qualifying, routing, and scheduling meetings, eliminating manual effort and ensuring leads are directed to the right sales representatives.
Enhanced Lead Qualification: RevenueHero enables businesses to implement lead qualification rules, ensuring that only the most promising leads are routed to sales, improving efficiency and conversion rates.
Seamless CRM Integration: The software integrates with popular CRM systems, automatically logging meeting activities, updating statuses, and providing comprehensive visibility into lead engagement.
Exceptional Customer Support: Users consistently praise RevenueHero's responsive and helpful customer support team, highlighting their availability and commitment to resolving issues effectively.
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Functionality: According to 63.64% of users, some call coaching and analytics capabilities are unavailable in the product’s mobile app. Customers also do not like the way calls are displayed and find it difficult to navigate as there is no information mentioned about the incoming call.
Implementation: According to 66.67% of reviewers, the product takes a lot of time and effort to implement.
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User Interface and Experience: Some users have reported that the user interface could be more intuitive and user-friendly.
Implementation Complexity: Integrating RevenueHero with existing systems can be time-consuming, especially for companies with complex workflows or multiple integrated platforms.
Mobile App Absence: The lack of a dedicated mobile application might pose challenges for users who prefer managing tasks on the go.
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Gong is a contact center platform that improves agent efficiency and skill for dealing with customers. “It allows team leads and managers to help agents make sales training better and impactful. Users prefer it for a large number of factors, including robust integration capabilities, ease of use, excellent customer service and more. However, it lacks a few features that can make it more elite and comprehensive. Moreover, some users find the implementation process daunting and time-consuming.

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Is RevenueHero a superhero in the world of Revenue Operations, or does it fall short? User reviews from the past year paint a largely positive picture of RevenueHero, particularly when compared to its competitors. Users consistently praise its user-friendly interface, robust support, and impressive reliability, with few reported issues. One of RevenueHero's most significant strengths is its ability to streamline inbound lead conversion and scheduling. Users highlight its efficiency in instantly qualifying, routing, and scheduling meetings, leading to a noticeable boost in meeting conversions. This streamlined approach not only saves time but also ensures that leads are promptly connected with the right sales representatives, maximizing the chances of conversion. For instance, users have reported a significant increase in the number of qualified leads booked for demos since implementing RevenueHero. Another key differentiator is RevenueHero's exceptional customer support. Users rave about the team's responsiveness, helpfulness, and willingness to go the extra mile. This personalized attention, often delivered through a dedicated Slack channel, fosters a strong sense of partnership and trust. This commitment to customer satisfaction sets RevenueHero apart from competitors who may offer similar features but fall short in providing timely and effective support. Overall, RevenueHero is ideally suited for businesses of all sizes looking to accelerate their sales pipeline and improve their inbound lead conversion rates. Its user-friendly interface, robust features, and exceptional customer support make it a valuable asset for sales and marketing teams seeking to optimize their operations and drive revenue growth.

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