Workiva vs TrustLayer

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Our analysts compared Workiva vs TrustLayer based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Workiva is a cloud-based reporting platform that globally connects an organization’s workforce with its data sets and data sources. It combines all user data under a single digital roof to remove any errors and ensure complete transparency. Provides automatic and secure scheduling of repetitive tasks and recycles redundant data and reports into functional assets. It allows users to visualize data relating to ERP, consolidation, compliance, security, budgeting and more by connecting everything under one secure reporting module.

A live-updating dashboard with a code-free interface allows for easy analysis and data reporting. It auto-updates linked cross-organizational data for a seamless reporting experience.
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TrustLayer is a sophisticated software solution designed to streamline and enhance risk management processes. It automates the verification of insurance, licenses, and compliance documents, making it particularly beneficial for businesses that manage numerous vendors, contractors, or partners. The platform is ideal for industries such as construction, real estate, and finance, where managing risk and compliance is critical.

Key benefits of TrustLayer include reducing administrative burdens, minimizing human error, and ensuring continuous compliance. Popular features encompass automated certificate of insurance (COI) tracking, real-time verification, and seamless integration with existing systems. Users appreciate its intuitive interface and robust reporting capabilities, which provide actionable insights into risk exposure.

Compared to similar products, TrustLayer stands out for its user-friendly design and comprehensive automation features, which significantly cut down on manual tasks. Pricing details are not readily available, so it is recommended to contact SelectHub for a tailored quote based on specific needs.

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Product Insights

  • Centralized Data Storage: Store all internal control tests and documents in one centrally accessible database.  
  • Automated Reports: Save a ton of time and resources with built-in automation for regulatory and financial reporting processes. 
  • Intuitive Accounting Interface: Employees can adjust faster to the accounting module due to the platform’s visual and functional similarity with Word and Excel. 
  • Fast Data Access: Quickly access all necessary data and reports from anywhere within the U.S. Instantaneously update all changes throughout the server and eliminate inconsistencies in datasets. 
  • Easy Data Sync: Automatically update data across multiple documents in real time by linking to each other. Save time spent on manual edits and deduplication. 
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  • Enhanced Compliance: TrustLayer automates the verification of insurance certificates, ensuring that all vendors and contractors meet compliance requirements without manual intervention.
  • Risk Reduction: By continuously monitoring and validating insurance coverage, TrustLayer helps mitigate potential risks associated with uninsured or underinsured parties.
  • Time Savings: The platform streamlines the process of collecting and verifying insurance documents, freeing up valuable time for risk management teams to focus on more strategic tasks.
  • Improved Accuracy: Automated data entry and validation reduce the likelihood of human errors, ensuring that all information is accurate and up-to-date.
  • Centralized Documentation: TrustLayer provides a single repository for all insurance documents, making it easy to access and manage records from one centralized location.
  • Real-Time Updates: The software offers real-time updates on the status of insurance certificates, allowing for immediate action if a policy lapses or is insufficient.
  • Enhanced Collaboration: TrustLayer facilitates better communication and collaboration between risk management teams, vendors, and contractors through its integrated platform.
  • Cost Efficiency: By reducing the need for manual processes and minimizing the risk of non-compliance penalties, TrustLayer can lead to significant cost savings for organizations.
  • Scalability: The platform is designed to grow with your business, easily handling an increasing number of vendors and insurance certificates as your operations expand.
  • Data Security: TrustLayer employs robust security measures to protect sensitive information, ensuring that all data is stored and transmitted securely.
  • Customizable Workflows: The software allows for the creation of tailored workflows that align with your organization's specific risk management processes and requirements.
  • Audit Readiness: With all documentation and verification processes logged and easily accessible, TrustLayer simplifies the preparation for audits and regulatory reviews.
  • Vendor Accountability: The platform holds vendors accountable by providing clear visibility into their compliance status, encouraging them to maintain proper insurance coverage.
  • Integration Capabilities: TrustLayer can seamlessly integrate with existing enterprise systems, enhancing overall operational efficiency without disrupting current workflows.
  • Proactive Risk Management: By identifying potential issues before they become problems, TrustLayer enables a more proactive approach to managing risk.
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  • Enterprise Risk: Get a 360-degree picture of risk with dedicated assessment and remediation capabilities. Generate reports and perform internal audits to make informed business decisions. 
    • Risk Assessment: Track and assess risks in real time. Prepare risk assessment spreadsheets and act on critical risk information first. 
    • Aggregation and Analysis: Correlate and analyze multiple data sources to find the complete context behind risk information. Categorize risks by datasets like historic risk ratings, risk owners, pillars and more. 
    • Risk Prioritization: Prioritize critical risk throughout the environment with key risk indicator (KRI) information. 
    • Risk Reporting: Create up-to-date risk reports with data visualization options. Combine information from KRIs and risk owners with heat maps, graphs and scatter and bubble charts to prepare reports on enterprise risk. 
  • Internal Audit Management: Streamline the auditing process with custom templates and automated evidence gathering, certification, reporting and planning tools. Access relevant data, manage audits and follow up on tasks. 
    • Audit Analytics: Automatically populate audit reports in a no-code environment to highlight any exceptions. 
    • Templates: Process audits faster with over 3,000 purpose-built AuditNet templates. 
    • Audit Reporting: Increase stakeholder and audit committee engagement with personalized audit reports. Tailor reports accordingly by elaborating on specific details. 
    • Follow Up: Automatically drill down into complicated reports to elaborate on observations and recommended courses of action. 
  • Policy and Procedure Management: Manage policies and procedures across the entire organization. Maintain an up-to-date inventory of auditable policies and procedures. 
    • Policy Indexes: Correlate policies with regulations, controls, processes and risks to create an interconnected and centralized master index. Standardize policies with templates and automatically update changes. 
    • Review Permissions: Review and edit documents directly from the platform. Streamline the review process with automated assessments and audits. 
    • Document History: Track all edits to policy documents with full version history. Send documents for bulk approval and leave comments and reviews within the content. 
    • Attestation Tracking: Track policy status, link current document versions and schedule deadlines. Sign and approve policies from any device and export records for auditing purposes. 
  • Internal Controls: Improve the visibility and security of risk information with internal controls. Allow risk and control owners to make updates with full transparency. 
    • Documentation: Implement role-based permissions to control access to information. Review, edit and update files in their native formats with the Microsoft Office 365 integration. Instantly visualize updates by linking data fields to narratives and flowcharts. 
    • Testing: Perform random sampling tests with single or bulk tasks. Monitor test progress, attach samples and communicate results from the dashboard. Automatically corroborate evidence and track response. 
    • Reporting: Run convenient and tailored reports for data fields including issues tracking, COSO mapping, status reporting and more. Deliver accurate risk information to senior management, business partners and stakeholders. 
    • Certification: Leverage letter templates, customizable certificates and reminders to establish an efficient certification process. Sign and approve certificates from any device with an internet connection. 
  • FERC Reporting: Meet the Federal Energy Regulatory Commission’s (FERC) standards with accurate and prompt XBRL tagging. Work on connected datasets in real time to eliminate errors. Supported forms include electric (Form No. 1, 1-F, 3-Q, 714), gas (Form No. 2, 2A, 3Q), oil (Form No. 6, 6-Q) and service companies (Form No. 60). 
  • SEC Reporting: Streamline the preparation and filing of proxy statements, tax disclosures, 10-Qs, 10-Ks, 8-Ks, 20-Fs, Section 16 and more. Comply with European regulations like Solvency II, CIPC, IFRS and more. Link datasets to narratives and consolidate both structured and unstructured information with EDGAR and XBRL services. 
  • Capital Market Transactions: Implement a greater degree of control over debt, equity, IPO and M&A deals. Prepare documentation for capital market transactions, mergers, acquisitions, debt-offerings and take-private deals with preconfigured workflows. 
    • Speed and Accuracy: Link numbers and texts across multiple files to process transactional documentation faster. Streamline the evaluation process by automatically creating review, sign-off and commentary tasks within documents and reports. 
    • Risk Reduction: Eliminate inconsistent numbers, version inaccuracy and certification errors with a single consolidated data source. Maintain accountability, security and transparency with complete version history and permission-based access. 

  • Limitations

    At the time of this review, these are the limitations according to user feedback:

    •  Users located outside the US can experience latency issues in the SOX module. 
    •  The NextGen platform has a few incomplete features and bugs. 
    •  Involves a steep learning curve. 
    •  High subscription charges. 

    Suite Support

    Visit the vendor’s support center to learn more about using the platform; online resources include patch notes, beginner’s guides, articles, hot topics and transition assets. The community forum hosts discussions, events, webinars and feedback.

    mail_outlineEmail: [email protected].
    phonePhone: (800) 706-6526. Additional phone numbers for customers in other regions are available on the vendor’s website.
    schoolTraining: Log in to the vendor’s website to access the Learning Hub. Online training is available in the form of guided courses, videos, newsletters and simulations.
    local_offerTickets: Visit the vendor’s website to submit a support ticket.
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  • Automated Certificate Collection: Streamlines the process of collecting insurance certificates from vendors, reducing manual effort and errors.
  • Real-Time Verification: Ensures that insurance certificates are valid and up-to-date by verifying them in real-time against insurance carrier databases.
  • Customizable Compliance Rules: Allows users to set specific compliance requirements tailored to their business needs, ensuring that all vendors meet the necessary standards.
  • Integration with Existing Systems: Seamlessly integrates with popular ERP, CRM, and procurement systems, enhancing workflow efficiency without disrupting existing processes.
  • Risk Scoring: Provides a comprehensive risk score for each vendor based on their insurance coverage and compliance status, aiding in informed decision-making.
  • Document Management: Centralizes storage of all compliance documents, making it easy to access and manage them from a single platform.
  • Automated Reminders: Sends automated notifications to vendors and internal teams about upcoming certificate expirations, ensuring continuous compliance.
  • Audit Trail: Maintains a detailed log of all actions taken within the platform, providing transparency and accountability for compliance activities.
  • Custom Reporting: Generates detailed reports on compliance status, risk levels, and other key metrics, helping businesses stay informed and proactive.
  • User-Friendly Interface: Features an intuitive and easy-to-navigate interface, making it accessible for users of all technical skill levels.
  • Secure Data Handling: Employs robust security measures to protect sensitive information, ensuring compliance with data protection regulations.
  • Vendor Portal: Provides a dedicated portal for vendors to upload and manage their compliance documents, streamlining communication and collaboration.
  • Scalability: Designed to accommodate businesses of all sizes, from small enterprises to large corporations, with scalable features and pricing plans.
  • API Access: Offers API access for custom integrations and advanced functionality, allowing businesses to tailor the platform to their specific needs.
  • Training and Support: Includes comprehensive training resources and responsive customer support to ensure users can effectively utilize the platform.
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Product Ranking

#9

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Risk Management Software

#56

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Risk Management Software

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User Sentiment Summary

Excellent User Sentiment 587 reviews
Excellent User Sentiment 4 reviews
92%
of users recommend this product

Workiva has a 'excellent' User Satisfaction Rating of 92% when considering 587 user reviews from 3 recognized software review sites.

100%
of users recommend this product

TrustLayer has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 2 recognized software review sites.

4.6 (58)
n/a
n/a
5.0 (2)
4.6 (36)
5.0 (2)
4.6 (493)
n/a

Awards

Workiva stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

TrustLayer stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Functionality: 69% of users who reviewed this aspect were satisfied with the platform’s functionalities, including internal controls and issue Testing, SOX narratives, auditing, and policy management.
Ease of Use: According to 61% of users mentioning this element, the platform’s intuitive UI makes it easy to use.
Sharing and Collaboration: All the users who mentioned this element said the platform made it easier to share documents and collaborate on projects.
Service and Support: 83% of users reviewing customer support said it’s highly responsive and knowledgeable.
Automation: 100% of reviewers mentioning automation found it helpful to learn and apply new formats and automate financial and regulatory processes.
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Automated Compliance: TrustLayer automates the process of collecting, tracking, and verifying insurance documents, reducing the risk of manual errors and ensuring compliance.
Time Savings: By automating previously manual tasks, TrustLayer frees up valuable time for risk managers to focus on more strategic initiatives.
Improved Visibility: The platform provides a centralized hub for managing certificates of insurance, making it easy to track compliance status and identify potential risks.
User-Friendly Interface: TrustLayer is designed with a simple and intuitive interface, making it easy for users to adapt to the platform and navigate its features.
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Speed and Performance: 100% of users mentioning performance said they experienced bugs, glitches and slow upload and export speed on the NextGen platform.
Cost: All the users who reviewed this aspect found the system’s subscription charges higher than its competitors.
Training Resources: 60% of users mentioning this element said the platform requires more training material to compensate for its steep learning curve.
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Limited Customization: While TrustLayer is a powerful platform, it lacks some customization options, making it difficult for some businesses to tailor the software to their specific needs.
Integration Issues: Some users have reported difficulties integrating TrustLayer with their existing systems, which could pose problems for businesses that rely on multiple software solutions.
Organizational Compliance Feature: A user expressed a desire to be able to turn off the organizational compliance feature, finding it unnecessary for their needs.
Managing Numerous Organizations: A user managing dozens of organizations found it tedious to make changes at the individual organization level, suggesting a need for a master-level management feature.
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Workiva is a cloud-based comprehensive reporting platform that provides unrestricted global access to FERC and SEC reporting modules, internal controls, and audit and policy management tools for complete in-house risk management. The platform can be difficult to learn initially, but a responsive support team makes it easier to understand the functionalities. In addition, automated reporting processes add a lot of value to the platform. However, the NextGen platform has a few performance issues. Updates can cause temporary glitches and bugs, resulting in unforced errors in datasets. All in all, Workiva is a safe bet for vulnerability management software. In spite of high subscription costs, it’s an excellent candidate if you can fit it into your budget.

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TrustLayer emerges as a highly regarded risk management tool, receiving overwhelmingly positive feedback from users, particularly those in mid-market companies. Customers rave about its intuitive platform, making insurance verification a breeze. A recurring theme in user reviews is the "user-friendliness" of the platform, with one user even claiming they "picked up how to use it in about an hour." Users particularly appreciate the automation features that streamline compliance tracking, freeing up valuable time and minimizing errors, which is essential for maintaining accurate records and mitigating potential risks. However, some users expressed that the initial setup could be smoother and wished for faster customer support responses. Overall, TrustLayer proves to be a perfect fit for organizations, particularly those in construction and those with 51-1000 employees, aiming to simplify their risk management processes and enhance their compliance procedures.

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