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Workiva vs Diligent

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Our analysts compared Workiva vs Diligent based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Workiva Software Tool
SelectHub Award Winner
Diligent Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Excellent User Sentiment (587 Reviews)

Analyst Rating

92 Detailed Analysis

User Sentiment

we're gathering data
( Reviews)
Workiva is a cloud-based reporting platform that globally connects an organization’s workforce with its data sets and data sources. It combines all user data under a single digital roof to remove any errors and ensure complete transparency. Provides automatic and secure scheduling of repetitive tasks and recycles redundant data and reports into functional assets. It allows users to visualize data relating to ERP, consolidation, compliance, security, budgeting and more by connecting everything under one secure reporting module.

A live-updating dashboard with a code-free interface allows for easy analysis and data reporting. It auto-updates linked cross-organizational data for a seamless reporting experience.
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Diligent is a cloud-based vulnerability management platform designed to meet modern-day security demands. Integrated risk management capabilities automate the entire process – from discovery and assessment to treatment and documentation. Cover as much ground as possible with clearly delineated risk owners. The governance reviews and flags any issues within a company’s corporate record for immediate remediation.

The compliance management module offers workflows to check for conflicts, fraud, bribery and regulatory noncompliance. Comes with interactive dashboards for real-time updates on current compliance status. It includes an auditing program, internal audit controls, SOX reporting, and IT and performance auditing functionalities. Connect to any data source for complete visibility into related processes.
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Product Assistance

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Product Insights

  • Centralized Data Storage: Store all internal control tests and documents in one centrally accessible database.  
  • Automated Reports: Save a ton of time and resources with built-in automation for regulatory and financial reporting processes. 
  • Intuitive Accounting Interface: Employees can adjust faster to the accounting module due to the platform’s visual and functional similarity with Word and Excel. 
  • Fast Data Access: Quickly access all necessary data and reports from anywhere within the U.S. Instantaneously update all changes throughout the server and eliminate inconsistencies in datasets. 
  • Easy Data Sync: Automatically update data across multiple documents in real time by linking to each other. Save time spent on manual edits and deduplication. 
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  • Efficient Governance: Simplify governance with real-time access to processes, industry and competitor data, and company-wide communications. 
  • Actionable Data: Find the information to act on ESG promises by collecting and analyzing ESG and sustainability data from a large network. Benchmark company performance against internal and external frameworks to find areas of improvement. 
  • Adaptable Platform: Adapt to the evolving risk landscape by customizing everything from risk libraries and controls to dashboards and reports. Always be prepared for any change. 
  • Promote Workplace Ethics: Discourage unethical and illegal practices by actively monitoring fraud, bribery and noncompliance. 
  • Have Data On Hand: Set up automated workflows to track KPIs and KRIs. Make critical business decisions using consolidated audit data. 
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  • Enterprise Risk: Get a 360-degree picture of risk with dedicated assessment and remediation capabilities. Generate reports and perform internal audits to make informed business decisions. 
    • Risk Assessment: Track and assess risks in real time. Prepare risk assessment spreadsheets and act on critical risk information first. 
    • Aggregation and Analysis: Correlate and analyze multiple data sources to find the complete context behind risk information. Categorize risks by datasets like historic risk ratings, risk owners, pillars and more. 
    • Risk Prioritization: Prioritize critical risk throughout the environment with key risk indicator (KRI) information. 
    • Risk Reporting: Create up-to-date risk reports with data visualization options. Combine information from KRIs and risk owners with heat maps, graphs and scatter and bubble charts to prepare reports on enterprise risk. 
  • Internal Audit Management: Streamline the auditing process with custom templates and automated evidence gathering, certification, reporting and planning tools. Access relevant data, manage audits and follow up on tasks. 
    • Audit Analytics: Automatically populate audit reports in a no-code environment to highlight any exceptions. 
    • Templates: Process audits faster with over 3,000 purpose-built AuditNet templates. 
    • Audit Reporting: Increase stakeholder and audit committee engagement with personalized audit reports. Tailor reports accordingly by elaborating on specific details. 
    • Follow Up: Automatically drill down into complicated reports to elaborate on observations and recommended courses of action. 
  • Policy and Procedure Management: Manage policies and procedures across the entire organization. Maintain an up-to-date inventory of auditable policies and procedures. 
    • Policy Indexes: Correlate policies with regulations, controls, processes and risks to create an interconnected and centralized master index. Standardize policies with templates and automatically update changes. 
    • Review Permissions: Review and edit documents directly from the platform. Streamline the review process with automated assessments and audits. 
    • Document History: Track all edits to policy documents with full version history. Send documents for bulk approval and leave comments and reviews within the content. 
    • Attestation Tracking: Track policy status, link current document versions and schedule deadlines. Sign and approve policies from any device and export records for auditing purposes. 
  • Internal Controls: Improve the visibility and security of risk information with internal controls. Allow risk and control owners to make updates with full transparency. 
    • Documentation: Implement role-based permissions to control access to information. Review, edit and update files in their native formats with the Microsoft Office 365 integration. Instantly visualize updates by linking data fields to narratives and flowcharts. 
    • Testing: Perform random sampling tests with single or bulk tasks. Monitor test progress, attach samples and communicate results from the dashboard. Automatically corroborate evidence and track response. 
    • Reporting: Run convenient and tailored reports for data fields including issues tracking, COSO mapping, status reporting and more. Deliver accurate risk information to senior management, business partners and stakeholders. 
    • Certification: Leverage letter templates, customizable certificates and reminders to establish an efficient certification process. Sign and approve certificates from any device with an internet connection. 
  • FERC Reporting: Meet the Federal Energy Regulatory Commission’s (FERC) standards with accurate and prompt XBRL tagging. Work on connected datasets in real time to eliminate errors. Supported forms include electric (Form No. 1, 1-F, 3-Q, 714), gas (Form No. 2, 2A, 3Q), oil (Form No. 6, 6-Q) and service companies (Form No. 60). 
  • SEC Reporting: Streamline the preparation and filing of proxy statements, tax disclosures, 10-Qs, 10-Ks, 8-Ks, 20-Fs, Section 16 and more. Comply with European regulations like Solvency II, CIPC, IFRS and more. Link datasets to narratives and consolidate both structured and unstructured information with EDGAR and XBRL services. 
  • Capital Market Transactions: Implement a greater degree of control over debt, equity, IPO and M&A deals. Prepare documentation for capital market transactions, mergers, acquisitions, debt-offerings and take-private deals with preconfigured workflows. 
    • Speed and Accuracy: Link numbers and texts across multiple files to process transactional documentation faster. Streamline the evaluation process by automatically creating review, sign-off and commentary tasks within documents and reports. 
    • Risk Reduction: Eliminate inconsistent numbers, version inaccuracy and certification errors with a single consolidated data source. Maintain accountability, security and transparency with complete version history and permission-based access. 

    • Limitations

    At the time of this review, these are the limitations according to user feedback:

    •  Users located outside the US can experience latency issues in the SOX module. 
    •  The NextGen platform has a few incomplete features and bugs. 
    •  Involves a steep learning curve. 
    •  High subscription charges. 

    Suite Support

    Visit the vendor’s support center to learn more about using the platform; online resources include patch notes, beginner’s guides, articles, hot topics and transition assets. The community forum hosts discussions, events, webinars and feedback.

    mail_outlineEmail: [email protected].
    phonePhone: (800) 706-6526. Additional phone numbers for customers in other regions are available on the vendor’s website.
    schoolTraining: Log in to the vendor’s website to access the Learning Hub. Online training is available in the form of guided courses, videos, newsletters and simulations.
    local_offerTickets: Visit the vendor’s website to submit a support ticket.
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  • Risk Management: Create a centralized risk register for the entire organization and implement automated workflows to identify, assess and neutralize all recorded risks. 
    • Integrated Risk: Continually integrate and analyze available data sets to address vulnerabilities in real time. Use data visualizations, dashboards and reporting to make data-driven decisions concerning critical threats. Connect existing data to assign risk scores. 
    • Enterprise Risk: The ERM module provides risk detection and response, compliance and reporting capabilities. Use existing best-practice risk and control libraries or customize to keep up with regulatory standards. Improve stakeholder engagement with data visualizations and storyboarding and discover errors, omissions and anomalies. 
    • IT Risk: Access preconfigured workflows to get visibility into exploits and vulnerabilities. Automate repetitive processes and customize existing workflows to adapt to changing needs. 
    • Third-Party Risk: Use storyboards, data visualizations, reports and analytics to identify and prioritize critical risks. Integrate third-party information across the system to streamline contract negotiations. Categorize vendors based on impact, exposure and risk and centralize all data on the inventory of third parties. 
  • Modern Compliance: Perform conflict checks, fraud and bribery inspections, and regulatory non-compliance inspections. Create microlearning resources to provide visibility into compliance and create an ethical workplace atmosphere. 
  • Governance: Conduct digital and in-person board, committee and leadership meetings, and manage entities, subsidiaries and corporate records. Set up custom corporate compensation plans and keep tabs on brand effectiveness and reputation. Automatically flag any issues for immediate resolution. 
  • Audit Management: Set up automated workflows to track KPIs, KRIs, control processes and audit tasks. Customize audits according to the company’s needs. Use data visualization to describe performance to external auditors and regulators. Identify areas of concern and perform remote audits. 
    • Internal Controls: Optimize the control testing process with automated workflows and data integration from third-party apps like Salesforce, SAP and Concur. Consolidate risk data from existing frameworks and external sources to build risk and control libraries. 
    • Financial Reporting: Access plug-and-play dashboards designed for SOX reporting. Run audits, share results and notify stakeholders with a single button. Standardize SOX, UK SOX and J-SOX reporting with pre-existing SOX templates. 
    • IT Audit: Get complete visibility over key IT controls and activities. Eliminate bottlenecks and duplication with automated workflows, best-practice work papers and centrally accessible risk and control libraries. 
    • Performance Audit: Monitor public sector programs for incidents of waste, abuse and transactional fraud. Streamline audits with access to .gov content frameworks and toolkits. 
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Product Ranking

#9

among all
Risk Management Software

#39

among all
Risk Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 97 97 98 90 81 87 98 100 83 98 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 587 reviews
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92%
of users recommend this product

Workiva has a 'excellent' User Satisfaction Rating of 92% when considering 587 user reviews from 3 recognized software review sites.

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4.6 (58)
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Awards

Workiva stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Diligent and concluded it earns best-in-class honors for Regulatory Management.

Regulatory Management Award

Synopsis of User Ratings and Reviews

Functionality: 69% of users who reviewed this aspect were satisfied with the platform’s functionalities, including internal controls and issue Testing, SOX narratives, auditing, and policy management.
Ease of Use: According to 61% of users mentioning this element, the platform’s intuitive UI makes it easy to use.
Sharing and Collaboration: All the users who mentioned this element said the platform made it easier to share documents and collaborate on projects.
Service and Support: 83% of users reviewing customer support said it’s highly responsive and knowledgeable.
Automation: 100% of reviewers mentioning automation found it helpful to learn and apply new formats and automate financial and regulatory processes.
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Centralized Platform: Provides a single location for managing audits, risks, policies, and incidents, which streamlines workflows and enhances collaboration.
Compliance Management: Offers tools and features to help organizations adhere to industry regulations and internal policies, reducing compliance risks.
Risk Assessment: Enables users to identify, assess, and prioritize risks, facilitating proactive risk mitigation strategies.
Reporting and Analytics: Generates comprehensive reports and dashboards, providing insights into risk and compliance performance.
Third-Party Risk Management: Helps organizations assess and monitor the risks associated with third-party vendors and suppliers.
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Speed and Performance: 100% of users mentioning performance said they experienced bugs, glitches and slow upload and export speed on the NextGen platform.
Cost: All the users who reviewed this aspect found the system’s subscription charges higher than its competitors.
Training Resources: 60% of users mentioning this element said the platform requires more training material to compensate for its steep learning curve.
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Steep Learning Curve: Diligent's interface can be overwhelming for new users due to its extensive features and functionalities. This complexity can lead to a longer onboarding process and require additional training resources.
Customization Challenges: Adapting Diligent to specific workflows or unique risk management requirements can be difficult. The platform's rigidity may limit flexibility and hinder seamless integration with existing systems or processes.
Cost Considerations: Diligent's pricing structure can be a barrier for smaller organizations or those with budget constraints. The subscription fees and potential additional costs for implementation or support services may require careful financial evaluation.
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Workiva is a cloud-based comprehensive reporting platform that provides unrestricted global access to FERC and SEC reporting modules, internal controls, and audit and policy management tools for complete in-house risk management. The platform can be difficult to learn initially, but a responsive support team makes it easier to understand the functionalities. In addition, automated reporting processes add a lot of value to the platform. However, the NextGen platform has a few performance issues. Updates can cause temporary glitches and bugs, resulting in unforced errors in datasets. All in all, Workiva is a safe bet for vulnerability management software. In spite of high subscription costs, it’s an excellent candidate if you can fit it into your budget.

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Diligent emerges as a robust governance, risk, and compliance (GRC) platform, streamlining board management, entity management, and more. Users consistently praise its intuitive interface and user-friendly design, making navigation and adoption seamless for teams of all technical backgrounds. Diligent's strength lies in its comprehensive suite of features, encompassing everything from board meeting management and secure document sharing to real-time collaboration tools and data-driven insights. The platform's ability to centralize critical information and automate routine tasks empowers organizations to enhance efficiency and make informed decisions. Furthermore, Diligent's robust security measures and compliance certifications instill confidence in users regarding data protection and regulatory adherence. However, some users note that Diligent's extensive feature set can initially feel overwhelming, requiring dedicated training and support to fully leverage its capabilities. Additionally, while Diligent offers a range of integrations with third-party applications, some users express a desire for more extensive integration options to further streamline workflows. Cost considerations also arise, as Diligent's pricing structure may pose challenges for smaller organizations or those with limited budgets. Diligent distinguishes itself through its commitment to innovation and customer-centricity. The platform continuously evolves with regular updates and enhancements based on user feedback, ensuring it remains at the forefront of GRC technology. Diligent's dedicated customer support team is highly responsive and knowledgeable, providing timely assistance and guidance to users. This focus on user experience and continuous improvement sets Diligent apart from competitors and fosters long-term customer loyalty. Diligent is best suited for mid-sized to large organizations, particularly those operating in highly regulated industries or with complex governance structures. Its comprehensive features, scalability, and security make it an ideal choice for organizations seeking to enhance GRC practices, improve board effectiveness, and mitigate risks. Diligent's ability to streamline processes, centralize information, and provide data-driven insights empowers organizations to make informed decisions, drive growth, and achieve their strategic objectives.

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Screenshots

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