Resolver vs MetricStream

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Our analysts compared Resolver vs MetricStream based on data from our 400+ point analysis of Risk Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Resolver Software Tool

Product Basics

Resolver provides organizations with a single enterprise solution to manage corporate security, system governance, information security, governance, risk and compliance. Its dynamic approach to individual user requirements makes data transformation and sharing more accessible and efficient.

Allows users to access all the data securely within a single interface for better reporting and analytics. Features automated system-wide investigation, response and reports on vulnerabilities and data breaches to provide complete security.
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MetricStream leverages a purpose-built platform to help organizations manage enterprise risk, cybersecurity, compliance and audits across various industries. Its AI generates deep domain expertise and actionable insights by analyzing embedded content and integrated data. Machine learning ensures its adaptability and scalability to future obligations. Its advanced reporting and analytics modules analyze business and market trends to generate practical, topical and real-time intelligence for agile business decisions and better stakeholder engagement.

It centralizes all data under one environment in a federated data model to remove information silos and enable data correlation and visualization. Users can create new APIs or integrate third-party ones through its intuitive dashboard. Provides predictive models for more intelligent threat detection. It automates incident evidence collection, document generation and corporate hierarchy mapping for streamlined task ownership and accountability.
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$10,000 Annually
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$75,000 Annually, Quote-based
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Readily Available Support: Always have help on hand during implementation, setup and day-to-day use. 
  • Centralized Control Panel: Access all compliance processes, internal controls, risk data and task information from one centrally accessible location. 
  • Native Scalability: Adapt to any situation depending on the business and industry requirements with customizable reporting and UI. 
  • Advanced Visualization: Export risk data to third-party BI tools for data visualization when required. 
  • 24/7 Access to Submissions: Automatically records all submissions for future reference. 
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  • Minimize Losses From Risk Incidents: Improve the accuracy of risk detection measures and accelerate growth using real-time risk intelligence. 
  • Improve Brand Reputation: Eliminate the risk of non-compliance with round-the-clock tracking of regulatory requirements, compliance risks, controls assessments and mandates. 
  • 360-Degree Security: Cover all blind spots, especially third-party vendors and suppliers, with continuous performance monitoring, risk reports and lifecycle management. 
  • Automated Control QA: Be the first to identify failing controls with autonomous and automated control testing, reporting and alerts. 
  • Self-service Reporting: Create custom reports with access to cross-product Insights and the declarative data authorization framework. 
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  • Incident Management: Simplify the organization’s incident reporting process. Automate incident remediation with artificial intelligence. Track root causes, location, trends and charts to prevent future occurrences. 
    • Intelligent Triage: Leverage artificial intelligence algorithms to tag corporate incidents and prioritize remediation. 
    • Customization: Create, customize and define data fields, forms and workflows in a low-code environment. 
    • Geo-Mapping: Track specific elements within incident reports to create a geo-map and visualize possible connections and associations. 
    • Data Warehouse, Analytics & Reporting: Run reports on investigative efficiency, incident volumes, high-risk assets and more. Analyze the organization’s data to generate predictive models. 
  • Investigation Management: Drill down into investigation reports to link evidence, narratives, losses, incident properties, persons of interest, logs, attachments, recoveries and more. Get a holistic view of the organization’s security risks. 
    • Integrate with Incident Management: Interact directly with the incident management module to supply context for investigations. 
    • Automation: Streamline the investigation process with custom workflows. Automate incident reporting, investigation, approval and triage. 
    • Data Collection: Provide context to investigations with incident-specific data on locations, assets, individuals and more. Collect evidence with an unbroken chain of custody. 
    • Investigation Insights: Get detailed insights on performance metrics including unresolved investigations, expenses, time per investigation and more. Improve future investigations with reports on failed controls and gaps in remediation. 
    • Management and Resolution: Find connections between related incidents with forensic data analysis. Group related incidents and investigations together to streamline case management. 
  • Risk Management: Optimize enterprise security risk management with integrated incident reporting capabilities. Perform audits securely and analyze audit scores. Prepare effective security policies and automate submission, approval and remediation processes. 
    • Location-Based Asset Planning: Prepare custom controls and security measures tailored to protect critical assets present in different locations. 
    • Track Assets & Risks: Create an inventory, track actual and perceived values and identify critical assets. Maintain a real-time risk register with incident metrics and live KPIs to predict future risks. 
    • Manage Corrective Actions: Monitor issues from identification to remediation, all from the same platform. 
    • Risk Prioritization: Maximize return on investment with automated risk prioritization. 
    • Data Storage: Create and keep track of all security incidents in a central database. 
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  • Centralized Risk Repository: Navigate enterprise risk with pre-defined relationships across incidents, assets, processes, regulations and more. Securely store all risk information in a centralized federated data framework and intelligent content libraries. Create and standardize an integrated risk taxonomy.  
  • AppStudio: Create, extend and configure various applications and products to ensure flexibility and scalability of business processes. 
  • APIs: Design new APIs in compliance with OpenAPI. Integrate with third-party applications via intuitive Business APIs. 
  • Artificial Intelligence: Leverage predictive analytics and semantic search functionalities to anticipate future risks. 
  • Continuous Control Monitoring: Automatically collect evidence in the event of vulnerabilities and workplace incidents. Set up controls to cover against manual assessments with a limited sample size. 
  • Reporting and Analytics: Use the intelligent dashboard to run reports via preconfigured extensions or existing BI tools. Leverage in-depth insights and data visualizations to get a 360-degree view of risk. Define risk parameters and attach cautionary values to risks. 
  • Hierarchy Mapping: Chalk out a map of the corporate ladder, geographies and business units. Provide risk owners with complete visibility over risk and compliance postures, risk preparedness and resilience. 
  • Risk and Control Assessments: Run regular risk and control assessments according to preset schedules. Test the efficacy of risk control measures. Evaluate, aggregate and score inherent and residual risks. 
  • Business Impact Analysis: Analyze the potential impact of disruptions on various business processes via BIA surveys. Utilize Map Recovery Time Objective and Recovery Point Objective to assign a criticality score to essential operations. 
  • Risk Monitoring: Track KRIs, KPIs and control indicators for potential threats. Set up alerts based on risk thresholds. 
  • Operational Loss Event Management: Manage risk incidents and losses across multiple organizations in compliance with regulations such as the Basel Accords. 
  • Disaster Management: Turn early disaster data into actionable intelligence. Proactively monitor third-party suppliers and critical business processes for warning signs. Improve the organization’s situational awareness and resilience. 
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Product Ranking

#13

among all
Risk Management Software

#49

among all
Risk Management Software

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Analyst Rating Summary

89
94
91
89
97
99
75
100
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Reports and Dashboards
Risk Management
Platform Capabilities
Regulatory Management
Business Continuity Management
Compliance
Operational Risk Management and IT Security
Platform Capabilities
Regulatory Management
Risk Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Resolver
MetricStream
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Audit Management Business Continuity Management Compliance Incident Management Operational Risk Management And IT Security Platform Capabilities Policy Management Regulatory Management Reports And Dashboards Risk Management Vendor Risk Management 91 97 75 97 96 98 59 98 100 100 78 89 99 100 89 100 100 98 100 83 100 95 0 25 50 75 100
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90%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

60%
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40%
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40%

User Sentiment Summary

Great User Sentiment 15 reviews
Great User Sentiment 37 reviews
88%
of users recommend this product

Resolver has a 'great' User Satisfaction Rating of 88% when considering 15 user reviews from 1 recognized software review sites.

80%
of users recommend this product

MetricStream has a 'great' User Satisfaction Rating of 80% when considering 37 user reviews from 1 recognized software review sites.

4.4 (15)
n/a
n/a
4.0 (37)

Awards

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SelectHub research analysts have evaluated MetricStream and concluded it earns best-in-class honors for Business Continuity Management, Compliance, Operational Risk Management and IT Security, Platform Capabilities and Regulatory Management.

Business Continuity Management Award
Compliance Award
Operational Risk Management and IT Security Award
Platform Capabilities Award
Regulatory Management Award

Synopsis of User Ratings and Reviews

Functionality: The solution offers multiple features for governance, risk and compliance management, according to 88% of users who reviewed this aspect.
Ease of Use: According to 72% of users reviewing this element, the platform’s intuitive UI and customizability make it easy to use.
Speed and Performance: 67% of users who mentioned the platform’s performance said it’s fast and reliable.
Reporting: Regarding this feature, 75% of reviewers expressed satisfaction with flexible and highly customizable reports.
Service and Support: 89% of users who reviewed the customer support said it’s friendly and useful with great incident management skills.
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Centralized Platform: MetricStream provides a single platform for managing various GRC activities, including risk management, compliance, audit, and policy management. This can help organizations to streamline their processes and improve efficiency.
Flexibility and Customization: The platform is highly configurable, allowing organizations to tailor it to their specific needs and requirements. This includes the ability to create custom workflows, reports, and dashboards.
Scalability: MetricStream is a scalable solution that can grow with an organization's needs. This makes it a suitable choice for both small and large organizations.
Reporting and Analytics: The platform provides robust reporting and analytics capabilities, allowing organizations to gain insights into their GRC activities and make data-driven decisions. This includes the ability to generate custom reports, dashboards, and heat maps.
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Integrations: The platform needs wider and better integration options, according to 100% of users who reviewed this aspect.
Implementation and Setup: All the users who mentioned this element said the implementation process is time-consuming.
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Steep Learning Curve: MetricStream's interface can be overwhelming for new users due to its complexity and extensive features, often requiring significant training and onboarding time.
Customization Challenges: While MetricStream offers customization options, implementing them can be technically demanding and may necessitate specialized IT skills or external consultants, potentially leading to increased costs and implementation timelines.
Reporting Limitations: Generating specific or ad-hoc reports can be cumbersome, as the platform's reporting capabilities may not always align with the unique needs of every organization, requiring additional effort to extract and manipulate data.
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Resolver provides enterprise risk management, incident management, and security and investigation modules in a stable and easy-to-use package. It offers a high degree of flexibility and customizability to ensure seamless scaling with changes and requirements. The ability to create custom reports further adds to its price to performance value. However, the platform’s lengthy implementation process can negatively impact time to market. All things considered, Resolver offers excellent functionalities for this price range as long as you don’t have to compromise on integration options important to your business.

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MetricStream has emerged as a popular choice for organizations seeking a comprehensive solution. User reviews from the past year highlight its strengths in ease of use, flexibility, and scalability, making it a valuable tool for managing various risks, including compliance, governance, and operational risks. The platform's intuitive interface and customizable features allow users to tailor it to their specific needs, while its ability to handle large amounts of data ensures it can grow alongside the organization. However, some users have pointed out that MetricStream's implementation process can be complex, requiring careful planning and potentially additional resources. Additionally, there have been reports of slow support response times, which can be frustrating for users facing urgent issues. Despite these drawbacks, MetricStream remains a strong contender in the GRC software market, particularly for organizations with complex risk management needs and the capacity to invest in proper implementation and ongoing support. Its ability to centralize risk data, automate workflows, and provide real-time insights empowers businesses to make informed decisions and proactively mitigate potential threats. For organizations seeking a robust and adaptable GRC solution, MetricStream offers a compelling option, but careful consideration of its implementation and support aspects is crucial for a successful experience.

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